Latest post Tue, Oct 31 2023 2:39 PM by Nick Farrimond. 14 replies.
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  • Fri, Sep 1 2023 9:40 AM

    • ZFigas
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    • Poland
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    MC 2023.8

    Another joyful creation of programmers.

    I have been installing new versions of MC for many years.

    This time, the Repair and Remove checkboxes appear during the installation.

    No matter what I do, MC 2023.3 installs no MC 2023.8

    ZFigas

    HP Z8 G4, 2xXeon-6246R, 128 GB RAM, Win 11 Enterprise, MC 2024.6, Nvidia RTX A4500, driver 552.34, Boris Red 5.6, BCC 2024.5, Saphire 2021.02, Adobe CC... [view my complete system specs]
  • Fri, Sep 1 2023 10:19 AM In reply to

    • limeli1
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    Re: MC 2023.8

    MC 2023.8 installed without problems but two of the new features don't work.

    When I try the 'Create script from clip' feature I get the following error:

    Next, when using the 'Phrasefind AI' feature there is a Phrasefind Index error and the status indicator stays red.

    I used the features in different projects and with different languages and have the most recent language pack installed.

    Is anybody else experiencing the same problem? 

    Dell M5760 - Intel Core i9 - 64 gig RAM - Windows 11 Pro - NVIDIA RTX A3000 & Intel UHD Graphics - Media Composer 2024.6 w/Symphony/ScriptSync AI/PhraseFind... [view my complete system specs]

    Dell M5760 - Intel Core i9 - 64 gig RAM - Windows 11 Pro - NVIDIA RTX A3000 & Intel UHD Graphics - Media Composer 2022.10 w/Symphony/ScriptSync/PhraseFind options - 4TB Thunderbolt drive - 4 TB eSata Raid box - Pro Tools 2022.10 - Nuendo 12 - DaVinci Resolve Studio 18 w/micro panel & UltraStudio Pro - Wacom  Intuos

  • Fri, Sep 1 2023 10:47 AM In reply to

    • limeli1
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    • Brugge - Belgium
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    Re: MC 2023.8

    I installed MC2023.8 without problems, but two of the new features don't seem to work.

    When I try the 'Create script from clip' feature I get an error window with the following text:

    AvNN Error 275

    Connection refused

    Message=

    name= Connection refused

    className= class Poco::Net:ConnectionRefusedException

    AvNN Error: 275

    When I use the 'Phrasefind AI' feature I get an index error and the status indicator stays red.

    I used both features in different projects and different languages and I did install the most recent language pack.

    Does anybody else experience the same problems?

    Would appreciate you comment.

    Dell M5760 - Intel Core i9 - 64 gig RAM - Windows 11 Pro - NVIDIA RTX A3000 & Intel UHD Graphics - Media Composer 2024.6 w/Symphony/ScriptSync AI/PhraseFind... [view my complete system specs]

    Dell M5760 - Intel Core i9 - 64 gig RAM - Windows 11 Pro - NVIDIA RTX A3000 & Intel UHD Graphics - Media Composer 2022.10 w/Symphony/ScriptSync/PhraseFind options - 4TB Thunderbolt drive - 4 TB eSata Raid box - Pro Tools 2022.10 - Nuendo 12 - DaVinci Resolve Studio 18 w/micro panel & UltraStudio Pro - Wacom  Intuos

  • Fri, Sep 1 2023 2:21 PM In reply to

    Re: MC 2023.8

    limeli1:

    I installed MC2023.8 without problems, but two of the new features don't seem to work.

    When I try the 'Create script from clip' feature I get an error window with the following text:

    AvNN Error 275

    Connection refused

    Message=

    name= Connection refused

    className= class Poco::Net:ConnectionRefusedException

    AvNN Error: 275

    When I use the 'Phrasefind AI' feature I get an index error and the status indicator stays red.

    I used both features in different projects and different languages and I did install the most recent language pack.

    Does anybody else experience the same problems?

    Would appreciate you comment.

     

    Hello,

    Can you email me your system ID for the Media Composer and I'll have someone from the team to check on it.

    Please send it to: [email protected]

     

    Please copy and paste the inquiry as well.

     

    Thanks,

    Ajay

  • Fri, Sep 1 2023 4:43 PM In reply to

    • smrpix
    • Top 75 Contributor
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    Re: MC 2023.8

    FWIW, same error here.

     

    EDIT-  Fixed by clean installing.  Assume folks have goitten the word by now.

    i9 12th generation, GeForce 3070, 64GB RAM [view my complete system specs]
  • Sat, Sep 2 2023 8:47 AM In reply to

    Re: MC 2023.8

    Good news.  This was on the top of the fix list and is fine in v 2023.8

    Bug Number: MCCET-5022. Copying and pasting keyframes in the Effects editor did not work 

    for all properties.

    The clean install of 2023.8 as suggested is next.

    I9-NVidia3060-160ram-WIN11PRO-MC24.6-NewBlueFX-Photoshop-Shutter Encoder-Boris Continuum 12.5-VLC Player [view my complete system specs]
  • Sat, Sep 2 2023 9:12 AM In reply to

    • ZFigas
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    • Joined on Tue, Jan 31 2006
    • Poland
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    Re: MC 2023.8

    I would like to complete and close the problem raised by me. I am 100 years old and always installed new versions in the same way, I uploaded the new version, then unzip and install.exe.

    Now I did the same, the Repair and Remove screen appeared.

    I tried both, after Remove I did install from disk

    and I installed version 2033.3 (!!!). I completely do not understand how it is possible that after running Install 2023.8, version 2023.3 is installed.

    I did otherwise, uninstalled MC 2023.3 in Control Panel and then installed 2023.8 via Avid Link.

    And now it's OK.

    However, I find the Repair and Remove screenshot on 2023.8 installation to be highly misleading. And for this, MC 2023.3 is installed.

    Regards

    HP Z8 G4, 2xXeon-6246R, 128 GB RAM, Win 11 Enterprise, MC 2024.6, Nvidia RTX A4500, driver 552.34, Boris Red 5.6, BCC 2024.5, Saphire 2021.02, Adobe CC... [view my complete system specs]
  • Sat, Sep 2 2023 11:52 AM In reply to

    Re: MC 2023.8

    I tried to do a clean install of 2023.8 four times.   

    Twice it worked with all the defauts.  Twice it failed when the install folder location was changed to another drive.

    It is installed now but why this behavior?

    I9-NVidia3060-160ram-WIN11PRO-MC24.6-NewBlueFX-Photoshop-Shutter Encoder-Boris Continuum 12.5-VLC Player [view my complete system specs]
  • Tue, Sep 5 2023 6:55 PM In reply to

    • ck123
    • Top 500 Contributor
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    Re: MC 2023.8

    I'm trying to give this transcripting a go but getting this error.

    Error creating script for 'clip name':

    AvNN Error: 916, Setup failed

     

     

    HP z240, HP z440, HP z840, HP Z4 G4, HP Z2 mini G4, Z2 mini G5, Dell Precision 3430 and 7810, Apple iMac 27-Inch (2019). All are 32GB-64GB of RAM. nVidia... [view my complete system specs]
  • Tue, Sep 5 2023 10:12 PM In reply to

    • Marianna
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    • ! Avid Employee
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    Re: MC 2023.8

    Hi there

    You are right-clicking on one or more selected clips in your bin and then choosing “Create Script from Clip” -correct?

    Is tht when you see the eror?

    A few notes

    When searching for numbers in a transcription, use Arabic numerals (e.g. 100) instead of spelling them out with text (e.g. one hundred).

    Transcripts created with 2023.8 are not compatible with older versions of Media Composer. However, older scripts, which have already been created, will migrate without an issue.

    Marianna

    Sr. Director | Customer Experience and Community [view my complete system specs]
  • Wed, Sep 6 2023 12:41 PM In reply to

    • ck123
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    Re: MC 2023.8

    Yes.

    HP z240, HP z440, HP z840, HP Z4 G4, HP Z2 mini G4, Z2 mini G5, Dell Precision 3430 and 7810, Apple iMac 27-Inch (2019). All are 32GB-64GB of RAM. nVidia... [view my complete system specs]
  • Sun, Sep 17 2023 8:33 PM In reply to

    • Chris Monte
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    • Los Angeles, CA
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    Re: MC 2023.8

    I am getting the same error on AMA;d and inported clips 0 some short :35 secs and some long 30 minutes.

    Mac Studio (running OS 12.4); M1 Ultra; 128 GB Ram; 20 cores [view my complete system specs]
  • Mon, Sep 18 2023 6:05 PM In reply to

    • ck123
    • Top 500 Contributor
    • Joined on Wed, Jul 17 2013
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    Re: MC 2023.8

    Just tried the new 2023.8.1 and still getting the error:

    Error creating script for 'clip name':

    AvNN Error: 916, Setup failed

     

    HP z240, HP z440, HP z840, HP Z4 G4, HP Z2 mini G4, Z2 mini G5, Dell Precision 3430 and 7810, Apple iMac 27-Inch (2019). All are 32GB-64GB of RAM. nVidia... [view my complete system specs]
  • Mon, Sep 18 2023 6:20 PM In reply to

    Re: MC 2023.8

    ck123:

    Just tried the new 2023.8.1 and still getting the error:

    Error creating script for 'clip name':

    AvNN Error: 916, Setup failed

     

    Hi,

    Can you email me your Media Composer system ID and and I'll have the team check on this issue.

    send it to: [email protected]

    Thanks,

    Ajay

  • Tue, Oct 31 2023 2:39 PM In reply to

    Re: MC 2023.8

    Hi! Did you find a solution to this problem? I'm still getting the same error despite multiple reinstalls etc and Avid themselves are now stumped too.

    I could really do with both Scriptsync and the Create Script from Clip feature working now!! 

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