Latest post Fri, Jul 14 2023 6:00 PM by ShadenFreude. 3 replies.
Page 1 of 1 (4 items)
Sort Posts: Previous Next
  • Wed, Jul 12 2023 6:25 AM

    • khihi
    • Not Ranked
    • Joined on Sun, Jul 2 2023
    • Posts 16
    • Points 210

    Decklink Video Out not available

    Hi there,

    unfortunately I cannot get my Decklink Video Card to work with the current version of MC (2023.3) on a Z4 workstation running Windows 19045. The device won't show up in the about / hardware section and therefore the HW/SW button and the toggle Client Monitor are not available.

    The device works fine with Resolve and Premiere, same resolution.

     

    I already did the following:

    - install BM Desktop Video drivers after Avid install

    - Desktop Video drivers 12.5.1

    - Desktop Video drivers 12.4 (this fixed the issue with the folder naming of the plugin files, see this thread: https://community.avid.com/forums/p/208184/928519.aspx#928519). But still no luck.

    - created new project and fresh user settings, several restarts 

     

    Anything I missed?

    Thanks!

    Filed under: ,
  • Wed, Jul 12 2023 7:02 PM In reply to

    Re: Decklink Video Out not available

    ...from another post about these issues:

    4.  HW devices such as BMD, AJA etc. are NOT selected/enabled by default starting with MC 2022.10.x.  Customers have to right click the Open IO icon, select the HW device and then left click to Enable/Activate.  This information is located in the Knowledge base but can be overlooked.

     

    I9-NVidia3060-160ram-WIN11PRO-MC24.6-NewBlueFX-Photoshop-Shutter Encoder-Boris Continuum 12.5-VLC Player [view my complete system specs]
  • Fri, Jul 14 2023 5:31 PM In reply to

    • khihi
    • Not Ranked
    • Joined on Sun, Jul 2 2023
    • Posts 16
    • Points 210

    Re: Decklink Video Out not available

    Hi Robert,

    are you talking about the HW / SW button?

     

    I checked that and now it works but only after I rebuilt the site settings like you suggested in this thread:

    https://community.avid.com/forums/t/208677.aspx

    After that the device appeared in help/about/configuration and I could enable it.

     

    Thanks for your help!

  • Fri, Jul 14 2023 6:00 PM In reply to

    Re: Decklink Video Out not available

    For Blackmagic card issues, I use BM Media Express app that is bundled with the driver software.  If you can output a picture through it, your card and drivers are usually OK and the issue lays with Media Composer.

    MC/SN 2019,2023.3 x 20 Z4,Z400/420/440/800/820 PC's on W7/10/11 x64. 3 x Mac, 4 x PT 2023.3 HDX, 3 x S6 , X-MON, all on PCs. NEXIS E4 & ISIS 5000... [view my complete system specs]
Page 1 of 1 (4 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller