Latest post Mon, Jul 3 2023 9:06 PM by Marianna. 2 replies.
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  • Thu, Jun 29 2023 7:47 AM

    • Wilson Ho
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    • Joined on Mon, Dec 19 2022
    • Posts 4
    • Points 40

    Avid to EVS transfer error

    I have fixed the issue, that is a time different on EVS's server.

     

     

     

    The transfer engine version is 2022.3, using the Avid to EVS tools 4.15 that EVS announced compatable with production management 2022.3 

    When Media Composer send to playback, the error message poped-up :

    4080 TransferController: : TransferError Error encountered in session 2, Exception processing frame [TEception - service has thrown: DHMEception(message=Failed to Send() frame !) 23 0

    I dont know any setting go wrong or just the EVS tools not ready with production management 2022.3

  • Sun, Jul 2 2023 5:51 PM In reply to

    Re: Avid to EVS transfer error

    Hi Wilson, all right?

    I'm not familiar with the Avid to EVS tools, all integrations I've seen in my life bewtween Avid and EVS were made using XSquare.

    Is that kind of a plugin that allows transfer engine to STP to XT servers? Not needing Xsquare?

    Anyway, if you are doubting version compatibility between that tool and Avid PM, I would recommend you visit https://docs.evs.com and look for release notes on the EVS side, on the Avid side I would say that Transfer manager and Web services are the main tools to integrate wth other vendors.

    For STP basically you need an FTP server on the other end, does that EVS tool provides that funtionality?

    Best regards.

        Diego

     

     

    * last cfg * Media Composer 2023.3 * MC | PM 2021.3 * MC | Cloud UX 2021.7 * MC | NM 2021.7 * MC | PM Archive 2021.2 * MC | PS 2021.3. ACSR Media | Composer - ACSR | Nexis - ACSR | Production Management

  • Mon, Jul 3 2023 9:06 PM In reply to

    • Marianna
    • Top 10 Contributor
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    Re: Avid to EVS transfer error

    HI Wilson....

    Im not that savvy on them either....  

    https://avid.secure.force.com/pkb/articles/en_US/download/EVS-AMA-Plugin

    You might want to check with their services team at https://evs.com/services

    marianna

    Sr. Director | Customer Experience and Community [view my complete system specs]
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