Hello,

I am using API to checkin aaf file to interplay service. there is file is shows in a list of avid interplay access ui, but file locations tab shows filemob errors(see picture below). What could be reasone of it? How it could be fixed?

Thank you

here are the images stripped from the orginal:

bad path:   https://photos.app.goo.gl/guUmXfxM3FzyMrFQ9

good path:  https://photos.app.goo.gl/AfXoyS7JfHPVYWip8

Hey there, 

Send Chris an email

chris.bove@avid.com

Hi Philip,

We've pinged Chris twice.  Can you check if he's getting our mail?

thanks!

cda, 

what you see is likely not an error. Media Central Production expects media to reside on configured NEXIS storage paths. The //UNAVAILABLE tag indicates that the mediahas not been created under a known and supported Production Management storage location at check-in time.

Please use the Avid Media Toolkit and have it create media under a NEXIS location (workspace) that is configured in Media Indexer. You should automatically get a valid file path on check-in.

Hi,

the media is being created by AMT directly on the mounted Nexis share to a workspace configured in Interplay Access.

Please make sure your media locations/workspaces are properly configured in Media Indexer. Set up AMT3 for IP Web Services check-in and if everything is configured correctly, things should just work.