Latest post Fri, Nov 25 2022 2:07 PM by Mercer. 11 replies.
Page 1 of 1 (12 items)
Sort Posts: Previous Next
  • Wed, Nov 23 2022 10:59 AM

    • Vilem
    • Top 75 Contributor
    • Joined on Sat, Apr 10 2010
    • Prague
    • Posts 1,450
    • Points 15,955

    BM Desktop Video Setup 12.4.1 - doesn't work MC 2022.10

    Hello,

    the driver mentioned in the title does not work on my system - Intensity Pro 4k card/MC 2022.10.

    (With BM Resolve 18.1. it works).

    Driver 12.4. it works.

    Just for information.

    V.

    AVID MC2022.10, HP Z620 - 2 x Intel Xeon E5-2620, Quadro P2000 - driver 513.46, RAM 48GB - DDR3, BM Intensity Pro 4k - 12.4.1, W10 - 64bit Professional... [view my complete system specs]
  • Wed, Nov 23 2022 5:56 PM In reply to

    • Mercer
    • Top 150 Contributor
    • Joined on Thu, Apr 15 2010
    • UK
    • Posts 819
    • Points 10,530

    Re: BM Desktop Video Setup 12.4.1 - doesn't work MC 2022.10

    Working fine here with 2022.10 and Ultrastudio 4K Mini on 12.4.1, FWIW. Have you doublechecked your hardware selction by right clicking the hardware icon and making sure the Intensity Pro is ticked?

    MC with Symphony option, 2022.10, HP ZBook 17 G5, i7-8850H 6 core/64GB ram/512 M2 ssd/Nvidia Quadro P5200/16GB/FHD, HP Thunderbolt Dock G2, BMD Ultrastudio... [view my complete system specs]
  • Wed, Nov 23 2022 7:35 PM In reply to

    • limeli1
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Brugge - Belgium
    • Posts 102
    • Points 1,295

    Re: BM Desktop Video Setup 12.4.1 - doesn't work MC 2022.10

    Same here: the new driver works with BM Resolve but not with MC 2022.10 (and neither with the latest version of Premiere Pro by the way). The hardware is obviously not detected by MC.

    Dell M5760 - Intel Core i9 - 64 gig RAM - Windows 11 Pro - NVIDIA RTX A3000 & Intel UHD Graphics - Media Composer 2022.10 w/Symphony/ScriptSync/PhraseFind... [view my complete system specs]

    Dell M5760 - Intel Core i9 - 64 gig RAM - Windows 11 Pro - NVIDIA RTX A3000 & Intel UHD Graphics - Media Composer 2022.10 w/Symphony/ScriptSync/PhraseFind options - 4TB Thunderbolt drive - 4 TB eSata Raid box - Pro Tools 2022.10 - Nuendo 12 - DaVinci Resolve Studio 18 w/micro panel & UltraStudio Pro - Wacom  Intuos

  • Wed, Nov 23 2022 10:18 PM In reply to

    • Vilem
    • Top 75 Contributor
    • Joined on Sat, Apr 10 2010
    • Prague
    • Posts 1,450
    • Points 15,955

    Re: BM Desktop Video Setup 12.4.1 - doesn't work MC 2022.10

    limeli1:

    Same here: the new driver works with BM Resolve but not with MC 2022.10 (and neither with the latest version of Premiere Pro by the way). The hardware is obviously not detected by MC.

    That's right, avid doesn't detect the hardware.

    V.

    AVID MC2022.10, HP Z620 - 2 x Intel Xeon E5-2620, Quadro P2000 - driver 513.46, RAM 48GB - DDR3, BM Intensity Pro 4k - 12.4.1, W10 - 64bit Professional... [view my complete system specs]
  • Thu, Nov 24 2022 8:22 AM In reply to

    • Mercer
    • Top 150 Contributor
    • Joined on Thu, Apr 15 2010
    • UK
    • Posts 819
    • Points 10,530

    Re: BM Desktop Video Setup 12.4.1 - doesn't work MC 2022.10

    Vilem:
    That's right, avid doesn't detect the hardware.

    As I said working fine here. Have you uninstalled, reinstalled and then checked the hardware selection like I suggested. 2022.10 introduced a difference in the way it's meant to detect hardware. Being able to run 2 I/0 hardware devices at the same time cheifly.

    MC with Symphony option, 2022.10, HP ZBook 17 G5, i7-8850H 6 core/64GB ram/512 M2 ssd/Nvidia Quadro P5200/16GB/FHD, HP Thunderbolt Dock G2, BMD Ultrastudio... [view my complete system specs]
  • Thu, Nov 24 2022 3:38 PM In reply to

    • Vilem
    • Top 75 Contributor
    • Joined on Sat, Apr 10 2010
    • Prague
    • Posts 1,450
    • Points 15,955

    Re: BM Desktop Video Setup 12.4.1 - doesn't work MC 2022.10

    Mercer:

    Vilem:
    That's right, avid doesn't detect the hardware.

    As I said working fine here. Have you uninstalled, reinstalled and then checked the hardware selection like I suggested. 2022.10 introduced a difference in the way it's meant to detect hardware. Being able to run 2 I/0 hardware devices at the same time cheifly.

    Hello,

    yes, I installed and checked the hardware settings, but with this driver, avid does not see the card - Intensity Pro 4k.

    V.

    AVID MC2022.10, HP Z620 - 2 x Intel Xeon E5-2620, Quadro P2000 - driver 513.46, RAM 48GB - DDR3, BM Intensity Pro 4k - 12.4.1, W10 - 64bit Professional... [view my complete system specs]
  • Thu, Nov 24 2022 6:16 PM In reply to

    • AntCaladine
    • Top 500 Contributor
    • Joined on Tue, Sep 11 2007
    • Stourbridge, UK
    • Posts 396
    • Points 5,100

    Re: BM Desktop Video Setup 12.4.1 - doesn't work MC 2022.10

    Can I just check, if you have selected in the menu with right mouse click, you then NEED to left click the same icon to actually enable it in avid. This is new and a PITA!

    2x HP Z8 G4, 96GB ram, Win10 Pro 64bit, Nvidia Quadro P4000 8GB AMC 2020.12 1x HP Z820 16GB ram, Win10 Pro 64bit, Nvidia Quadro 4000 AMC 2020.12 2x Aja... [view my complete system specs]
  • Thu, Nov 24 2022 6:48 PM In reply to

    • Vilem
    • Top 75 Contributor
    • Joined on Sat, Apr 10 2010
    • Prague
    • Posts 1,450
    • Points 15,955

    Re: BM Desktop Video Setup 12.4.1 - doesn't work MC 2022.10

    Menu with driver 12.4.:

    Menu with driver 12.4.1.:

    By the way, Sony Catalyst Browse also works with 12.4.1.

    V.

    AVID MC2022.10, HP Z620 - 2 x Intel Xeon E5-2620, Quadro P2000 - driver 513.46, RAM 48GB - DDR3, BM Intensity Pro 4k - 12.4.1, W10 - 64bit Professional... [view my complete system specs]
  • Thu, Nov 24 2022 7:17 PM In reply to

    • AntCaladine
    • Top 500 Contributor
    • Joined on Tue, Sep 11 2007
    • Stourbridge, UK
    • Posts 396
    • Points 5,100

    Re: BM Desktop Video Setup 12.4.1 - doesn't work MC 2022.10

    Im not in front of a system at the mo, but from memory I think it puts a file in the avx folder. Think its C:\Program Files\Avid\AVX2_Plug-ins

    Is there a diff when 12.4 is installed to 12.4.1 ?

    I had a similar issue with premiere last yr that the driver went into the wrong folder on a system

    2x HP Z8 G4, 96GB ram, Win10 Pro 64bit, Nvidia Quadro P4000 8GB AMC 2020.12 1x HP Z820 16GB ram, Win10 Pro 64bit, Nvidia Quadro 4000 AMC 2020.12 2x Aja... [view my complete system specs]
  • Thu, Nov 24 2022 7:27 PM In reply to

    • AntCaladine
    • Top 500 Contributor
    • Joined on Tue, Sep 11 2007
    • Stourbridge, UK
    • Posts 396
    • Points 5,100

    Re: BM Desktop Video Setup 12.4.1 - doesn't work MC 2022.10

    I've got someone back at base to replicate this exact issue for you.
    One of our systems wasnt on 12.4.1 (is now)
    On install, it removed the io plugin file from the avx2 folder, and didnt put one back.
    It does put one in C:\Program Files\Blackmagic Design\Blackmagic Desktop Video\Avid Support
    called - OpenIO_Blackmagic.acf
    copying this file to C:\Program Files\Avid\AVX2_Plug-ins and restart avid and viola it appears.
    Let me know how you get on

    2x HP Z8 G4, 96GB ram, Win10 Pro 64bit, Nvidia Quadro P4000 8GB AMC 2020.12 1x HP Z820 16GB ram, Win10 Pro 64bit, Nvidia Quadro 4000 AMC 2020.12 2x Aja... [view my complete system specs]
  • Thu, Nov 24 2022 7:56 PM In reply to

    • Vilem
    • Top 75 Contributor
    • Joined on Sat, Apr 10 2010
    • Prague
    • Posts 1,450
    • Points 15,955

    Re: BM Desktop Video Setup 12.4.1 - doesn't work MC 2022.10

    AntCaladine:
    On install, it removed the io plugin file from the avx2 folder, and didnt put one back.
    It does put one in C:\Program Files\Blackmagic Design\Blackmagic Desktop Video\Avid Support
    called - OpenIO_Blackmagic.acf
    copying this file to C:\Program Files\Avid\AVX2_Plug-ins and restart avid and viola it appears.
    Let me know how you get on

    Yes

    It's a working fix. Thank you. Geeked

    Only the Configure output button does not work from avid.

    Which is not a problem yet, the output takes the project settings.

    V.

    AVID MC2022.10, HP Z620 - 2 x Intel Xeon E5-2620, Quadro P2000 - driver 513.46, RAM 48GB - DDR3, BM Intensity Pro 4k - 12.4.1, W10 - 64bit Professional... [view my complete system specs]
  • Fri, Nov 25 2022 2:07 PM In reply to

    • Mercer
    • Top 150 Contributor
    • Joined on Thu, Apr 15 2010
    • UK
    • Posts 819
    • Points 10,530

    Re: BM Desktop Video Setup 12.4.1 - doesn't work MC 2022.10

    AntCaladine:
    I've got someone back at base to replicate this exact issue for you.
    One of our systems wasnt on 12.4.1 (is now)

    Great Ant, thanks! This file wasn't in my AVX2 folder either, though it still worked. I've put it there now just in case and it is all fine. I wonder why this is happening, since Avid have not changed path directories?

    MC with Symphony option, 2022.10, HP ZBook 17 G5, i7-8850H 6 core/64GB ram/512 M2 ssd/Nvidia Quadro P5200/16GB/FHD, HP Thunderbolt Dock G2, BMD Ultrastudio... [view my complete system specs]
Page 1 of 1 (12 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller