Latest post Wed, Aug 31 2022 2:54 AM by DStone. 1 replies.
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  • Sat, Aug 27 2022 12:10 AM

    • luisaudio
    • Not Ranked
    • Joined on Fri, Aug 26 2022
    • Posts 0
    • Points 0

    Black screen on video windows inside Protools Session

    Hi guys 


    When I import a video into a Protools session, it can't be seen in the video window. It only shows a black screen. I've been struggling with this issue for a couple of weeks now and I just can't find a solution. I can see video thumbnails in the video track and I can bounce to quicktime movie with no problem at all. It was working before, but all the sudden this start happening. Here is what I've tried so far:

    1) I've disable and enable the Video Engine in Setup -> Playback Engine

    2) I've uninstall and reinstalled Protools (From PT 2019.7 to 2022.7)

    3) I've change videos formats and codecs.

    4) I've double check sessions frame rate and video framerates to prevent framerates mismatch.

    5) I've make sure video files does not have standards characters on their names.

    6) I've completly uninstall video drivers from my PC and reinstall them (even previous driver versions)

    7) I tried to uninstall and reinstall Avid Video Engine but I could'nt reinstall so I completly reinstall protools instead.


    Please I really need Help with this. Any ideas?

  • Wed, Aug 31 2022 2:54 AM In reply to

    • DStone
    • Top 25 Contributor
    • Joined on Fri, Nov 4 2005
    • Massachusetts
    • Posts 3,965
    • Points 50,600
    • Moderator: MCA Mac
      Moderator: MCA PC
      Moderator: Media Composer Getting Started

    Re: Black screen on video windows inside Protools Session

    These are the forums for Avid Media Composer. The Protools forums are located at

    DIY quad core I7-4790K, 32Gb, NVidia RTX 2060 Super 8, Win 10 Pro, MC (generally the latest or the one just before) [view my complete system specs]

    Dave S.

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