Latest post Wed, Jun 22 2022 4:11 PM by Philip Kapadia. 13 replies.
Page 1 of 1 (14 items)
Sort Posts: Previous Next
  • Tue, Jun 21 2022 12:03 PM

    Unable to open Bin (two at once)

    Hello, long-time Avid user, first time forum poster here.

    I work as a tech assistant at a production company and I'm trying to solve issues for my co-workers.

    One of those co-worker has an issue where she sometimes can't open two bins at the same time, after opening one bin without issue she goes to open another one and gets "Unable to open bin" error message. If she closes the first bin, then that second bin opens without issue.

    What could be causing this?

  • Tue, Jun 21 2022 12:25 PM In reply to

    Re: Unable to open Bin (two at once)

    Hi, 

    Does this happen on one project only, or with multiple projects?

    Does this happen on one machine or multiple machine?

    What storage are you working from, Shared or local?

    Which version of Avid Media Composer?

     

    Editing Movie Magic.

    My Equipment & System Specs

    Media Composer Ultimate 2022.7 | Pro Tools Studio 2022.7 | Sibelius Artist 22022.7

  • Tue, Jun 21 2022 12:40 PM In reply to

    Re: Unable to open Bin (two at once)

    Hello, thanks for replying.

    It happens on one project, multiple machines, shared project, and Media Composer 2018.12.15.

    If you tell me to make a new project and migrate everything over I'm afraid it won't be possible, it's a pretty big project...

  • Tue, Jun 21 2022 12:45 PM In reply to

    Re: Unable to open Bin (two at once)

    Are you able to send me one of those bins to see if I can open it on my end?

    Editing Movie Magic.

    My Equipment & System Specs

    Media Composer Ultimate 2022.7 | Pro Tools Studio 2022.7 | Sibelius Artist 22022.7

  • Tue, Jun 21 2022 1:02 PM In reply to

    Re: Unable to open Bin (two at once)

    Is it possible that one of the bins is a copy of the other? This would explain it.

    Symphony 2018.12.13 Mac Pro 2x2.66 6-core 32GB Ram Aja Kona Lhi. MC 2018.12.13 OS 10.13.4 Mac Pro 5.1 2x2.97 6-core 32GB ram Aja I/O express, SNS SANmp... [view my complete system specs]
  • Tue, Jun 21 2022 1:14 PM In reply to

    Re: Unable to open Bin (two at once)

    Unlikey, sure maybe sometimes they would run into the "bin is locked but you may save a copy" thing, but other than that bins are just created, not copied. And it happens with any bin pretty much, as soon as they attempt to open a second bin, it happens (but not 100% of the time either, apparently, more like 70%)

  • Tue, Jun 21 2022 2:31 PM In reply to

    Re: Unable to open Bin (two at once)

    Very wierd...

     

    Symphony 2018.12.13 Mac Pro 2x2.66 6-core 32GB Ram Aja Kona Lhi. MC 2018.12.13 OS 10.13.4 Mac Pro 5.1 2x2.97 6-core 32GB ram Aja I/O express, SNS SANmp... [view my complete system specs]
  • Tue, Jun 21 2022 2:46 PM In reply to

    Re: Unable to open Bin (two at once)

    My money is on it being a duplicate bin. 

    Create a new bin and name it to match the problem bin but with 2 on the end.

    Open the problem bin and copy all the contents of that bin onto the new bin.

    Now put that problem bin into a don't use folder (and delete later if all good)

    Now test opening this new bin and the other bin. 

    HP Z840 3.1GHZ 20cores 128GB RAM M4000 GPU 1TB NVMe drive HP Z book 17 G2 2.7GHZ Quad core 32GB RAM Nvidia K3100M 1TB SSD drive ACI Moderator. I'm... [view my complete system specs]

     

    Broadcast & Post Production Consultant / Trainer  Avid Certified Instructor VET (Retired Early 2022)

     

    Still offering training and support for: QC/QAR Training - Understanding Digital Media - Advanced Files * Compression - Avid Ingest - PSE fixing courses and more.

    Mainly delivered remotely via zoom but onsite possible.

     

    T 07581 201248 | E pat@vet-training.co.uk

     

  • Tue, Jun 21 2022 2:52 PM In reply to

    Re: Unable to open Bin (two at once)

    But it happens/can happen with any bins within the project, they can't all be duplicates can they?

  • Tue, Jun 21 2022 6:13 PM In reply to

    Re: Unable to open Bin (two at once)

    Where does the project resides? NAS? Nexis?

    MC 2022, W10, MSI X299M, Intel 9940X, Gigabyte 3080Ti Waterforce, 64GB RAM, Samsung 970 EVO M.2 SSD, BM Mini monitor & Dell UP2718Q. MBP 2019, Big... [view my complete system specs]
  • Wed, Jun 22 2022 7:40 AM In reply to

    Re: Unable to open Bin (two at once)

    Good question. It's on a NAS(freenas), but when starting Avid sometimes it asks about Nexis, I think I just click yes or Allow or whichever, I don't particularily remember what the prompt said.

  • Wed, Jun 22 2022 10:47 AM In reply to

    Re: Unable to open Bin (two at once)

    Hey, 

    Just adding to this... I was able to open the bin you sent me on my Avid (2021.3)

    I though it would be good to get a case going for this. I created case no: 04448802 for you. I sent you an email with more info.

     

    Editing Movie Magic.

    My Equipment & System Specs

    Media Composer Ultimate 2022.7 | Pro Tools Studio 2022.7 | Sibelius Artist 22022.7

  • Wed, Jun 22 2022 3:47 PM In reply to

    • ck123
    • Not Ranked
    • Joined on Wed, Jul 17 2013
    • PA
    • Posts 208
    • Points 2,620

    Re: Unable to open Bin (two at once)

    My money is on duplicate bins. If bins are duplicated at the Finder/Explorer level and renamed they still retain their orginal ID in the bins internal metadata. Avid won't allow two bins with the same ID to be opened simultaneously. I have heard of post facilities that created 'template' projects where their process was to go to the Finder/Explorer and build out all the folders and duplicate and rename one original bin throughout the folders. Save this structure and then everytime they create a new project they would just drop in the template folders and bins. Don't do this. You can have template folders but don't create template bins. Always create the bins new each and every time. Then each bin will always have a unique internal ID.

    HP zBook 17 G3, z220, HP z240, HP z420, HP z440, HP z840, HP Z4 G4, Dell Precision 3430, Dell Precision 7810, Apple iMac i5 27-Inch (5K, Late 2015). 16GB... [view my complete system specs]
  • Wed, Jun 22 2022 4:11 PM In reply to

    Re: Unable to open Bin (two at once)

    My money is on whatever fixes it. Get your wallets ready guys

    Editing Movie Magic.

    My Equipment & System Specs

    Media Composer Ultimate 2022.7 | Pro Tools Studio 2022.7 | Sibelius Artist 22022.7

Page 1 of 1 (14 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller