Latest post Wed, Jun 8 2022 5:10 PM by kenandrade. 2 replies.
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  • Fri, May 27 2022 5:51 PM

    • kenandrade
    • Not Ranked
    • Joined on Wed, May 25 2022
    • Posts 4
    • Points 30

    Media Composer 2019.12.1 and Kernel Panic Crashes During Playback!!

    I've seen this pop up in other places around the forums, but it always seems related to 5500 graphics cards, and we have Radeon Pro Vegas in our systems.  

     

    Across our systems, editors will be playing back a sequence and then the computer just cuts out with the black screen of death.  The weird thing is it isn't consistent across the board - one editor will have this happen at least once a day, while another is just seeing this every so often, while my system has only done it once or twice ever, however we have the same builds and often are working on the same projects.

     

    I've done lots of digging but haven't been able to find any concrete answers, and had IT consultants try to look into conflicts with other software on the computer, but have come up with nothing.  Anyone else have these experiences?   Is it just the bad combination of this particular iMac build + Avid version?  Any help or advice would be greatly appreciated!!!

     

    iMac 3.6Ghz Intel Core i9

    64 GB Ram

    Radeon Pro Vega 48 8GB

    Avid NEXIS E4

    Avid Media Composer 2019.12.1

  • Wed, Jun 8 2022 11:12 AM In reply to

    Re: Media Composer 2019.12.1 and Kernel Panic Crashes During Playback!!

    Hi, are you still facing this?

    Would this be more of a windows issue than an Avid Media Composer related problem?

    You've tried different GPU drivers I assume?

    Editing Movie Magic.

    My Equipment & System Specs

    Media Composer Ultimate 2022.12.2 | Pro Tools Studio 2022.21 | Sibelius Artist 2022.12 

  • Wed, Jun 8 2022 5:10 PM In reply to

    • kenandrade
    • Not Ranked
    • Joined on Wed, May 25 2022
    • Posts 4
    • Points 30

    Re: Media Composer 2019.12.1 and Kernel Panic Crashes During Playback!!

    Yup still facing the issue.

    We are entirely mac based, so shouldn't be anything windows related.  

    It is very inconsistent though.  It seems like it's more likely to occur when a person is working in the same project for a whole day as opposed to someone who is switching in between projects throughout the day.

    I haven't messed with any drivers at all - not sure that was something you did on a mac system?  Might be in over my head there.

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