Latest post Sun, May 22 2022 2:07 PM by Jason Sedmak. 8 replies.
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  • Sat, May 21 2022 7:57 PM

    FEATURE REQUEST: online license deactivate

    With the advent of Monterrey, I had to give up the use of my dongle (which I've had for 20 years!). I find it incredibly frustrating that if I forget to deactivate my license on one system (let's say my studio computer), I can not force activate the software license elswehere (say at home). This means if I activate at home, I'd better be CERTAIN I deactivated it before returning to the office!

    I REALLY think we need an online activation system (yes, I know it sort-of already is) that's flexible enough to deactivate licenses elsewhere (like every other software company), instead of getting the message "sorry, you're screwed b/c your license is already in use."

    Thank you!

     

    Custom, i9-9900K, AMD Radeon VII 64 GB RAM, m.2 SSD, 8x 10GigE to Terrablock, BM SDI 4k, currently running Mac OS 12.2.1. MC Ultimate 2021.12-2 [view my complete system specs]
  • Sat, May 21 2022 8:43 PM In reply to

    Re: FEATURE REQUEST: online license deactivate

    Hi,

    You can do this now using the Avid Link app, or your My Avid page on their website:

    https://my.avid.com/products/ManageDevices

    If that's not working for you, send an email to Chris Bove (chris.bove@avid.com) or Raff Condalor (raff.condalor@avid.com). They are Avid's customer advocates and can help you.

     

    Media Composer 2022.7 w/Symphony/SS/PF options, HP Z-Book G6 17", i7-9850H 2.60GHz, 32gb RAM, NVIDIA Quadro RTX 3000, Blackmagic UltraStudio Mini... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Sat, May 21 2022 10:32 PM In reply to

    Re: FEATURE REQUEST: online license deactivate

    camoscato:

    Hi,

    You can do this now using the Avid Link app, or your My Avid page on their website:

    https://my.avid.com/products/ManageDevices

    If that's not working for you, send an email to Chris Bove (chris.bove@avid.com) or Raff Condalor (raff.condalor@avid.com). They are Avid's customer advocates and can help you.

     

    Important to note that this feature only works above a certain version of Avid Link, and I think Media Composer 2021.12

    This is called remote deactivation and can be done via Avid Link on the system you'd like to activate. 

    Editing Movie Magic.

    My Equipment & System Specs

    Media Composer Ultimate 2022.7 | Pro Tools Studio 2022.7 | Avid Play | Sibelius Artist 2022.7

  • Sat, May 21 2022 10:48 PM In reply to

    Re: FEATURE REQUEST: online license deactivate

    I must be a total idiot, because I see nothing of the sort in AVID Link (latest version) OR anywhere on the website.

    Custom, i9-9900K, AMD Radeon VII 64 GB RAM, m.2 SSD, 8x 10GigE to Terrablock, BM SDI 4k, currently running Mac OS 12.2.1. MC Ultimate 2021.12-2 [view my complete system specs]
  • Sat, May 21 2022 11:31 PM In reply to

    Re: FEATURE REQUEST: online license deactivate

    No you're not. 

    Does this help? https://community.avid.com/forums/p/204649/915907.aspx

    I can send some screenshots when I'm next on my sys 

    Editing Movie Magic.

    My Equipment & System Specs

    Media Composer Ultimate 2022.7 | Pro Tools Studio 2022.7 | Avid Play | Sibelius Artist 2022.7

  • Sun, May 22 2022 12:22 AM In reply to

    Re: FEATURE REQUEST: online license deactivate

    Thanks, Philip!

    I've seen that "Manage Devices" at the top for awhile, but on my systems, it takes me to what I would call a broken screen...

    basically blank, and it says "No license found." I wonder if this is because I have perpetual licenses, as opposed to subscription-based?

     

    Guess I'll have to reach out to Chris and get it sorted, but looking forward to this!

    Best,

    J

    Custom, i9-9900K, AMD Radeon VII 64 GB RAM, m.2 SSD, 8x 10GigE to Terrablock, BM SDI 4k, currently running Mac OS 12.2.1. MC Ultimate 2021.12-2 [view my complete system specs]
  • Sun, May 22 2022 9:34 AM In reply to

    Re: FEATURE REQUEST: online license deactivate

    Yes

    Editing Movie Magic.

    My Equipment & System Specs

    Media Composer Ultimate 2022.7 | Pro Tools Studio 2022.7 | Avid Play | Sibelius Artist 2022.7

  • Sun, May 22 2022 10:38 AM In reply to

    • St.John
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • UK
    • Posts 276
    • Points 3,440

    Re: FEATURE REQUEST: online license deactivate

    I too had to get rid of my dongle, now I have a Mac studio. I swap between this and a macbook pro, also on2022.4. Using avid link and MC2022.4, I only need to activate on the device I want to work on. I dont need to deactivate at all. Once the new device is activated, I also get an email to confirm. I can send pics if necessary

     

    St.John

    Mac Pro trashcan 3.5ghz 6 core 32 gb Ram Media composer 10.19.12 AJA io4k [view my complete system specs]
  • Sun, May 22 2022 2:07 PM In reply to

    Re: FEATURE REQUEST: online license deactivate

    Ok, thanks! Must be a licensing database hang up I'll need to have Avid rectify. 
    Best,

    Custom, i9-9900K, AMD Radeon VII 64 GB RAM, m.2 SSD, 8x 10GigE to Terrablock, BM SDI 4k, currently running Mac OS 12.2.1. MC Ultimate 2021.12-2 [view my complete system specs]
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