Latest post Tue, Mar 22 2022 1:24 AM by Philip Kapadia. 8 replies.
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  • Sun, Mar 20 2022 10:37 PM

    • LARIDER
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    • Joined on Sun, Nov 9 2014
    • Posts 5
    • Points 75

    Cannot Import Video.

    Suddenly, I cannot import video. When I select a clip and click on it. Nothing happens. Was working fine yesterday. Now nothing, not even an error message. Any help would be greatly appreciated.

     

     

  • Sun, Mar 20 2022 10:46 PM In reply to

    Re: Cannot Import Video.

    Hello, I need more info to help you troubleshoot this issue. 

    Where are you selecting your clip? In the source browser? 

    Do you mean "import" (Transcode) or "link" (UME/AMA direct link)?

    What are your system specs? Which version of Media Composer are you running?

    What is the source codec of the material you are trying to ingest?

    Editing Movie Magic.

    My Equipment & System Specs

    Media Composer Ultimate 2022.12.2 | Pro Tools Studio 2022.21 | Sibelius Artist 2022.12 

  • Mon, Mar 21 2022 12:16 AM In reply to

    • LARIDER
    • Not Ranked
    • Joined on Sun, Nov 9 2014
    • Posts 5
    • Points 75

    Re: Cannot Import Video.

    I am running 2021-12.0 onMac OS Monterey 12.3.
    From the drop. Down file menu selecting "Import video" the clips which are .mov files are on my desktop. 

  • Mon, Mar 21 2022 11:26 AM In reply to

    Re: Cannot Import Video.

    Illegal characters in the file name or path. Or permissions issue. 

    HP Z840 3.1GHZ 20cores 128GB RAM M4000 GPU 1TB NVMe drive HP Z book 17 G2 2.7GHZ Quad core 32GB RAM Nvidia K3100M 1TB SSD drive ACI Moderator. I'm... [view my complete system specs]

     

    Broadcast & Post Production Consultant / Trainer  Avid Certified Instructor VET (Retired Early 2022)

     

    Still offering training and support for: QC/QAR Training - Understanding Digital Media - Advanced Files * Compression - Avid Ingest - PSE fixing courses and more.

    Mainly delivered remotely via zoom but onsite possible.

     

    T 07581 201248 | E [email protected]

     

  • Mon, Mar 21 2022 1:21 PM In reply to

    • LARIDER
    • Not Ranked
    • Joined on Sun, Nov 9 2014
    • Posts 5
    • Points 75

    Re: Cannot Import Video.

    That is incredibly helpful. Thank you for your response.

     

  • Mon, Mar 21 2022 5:21 PM In reply to

    Re: Cannot Import Video.

    LARIDER:

    Suddenly, I cannot import video. When I select a clip and click on it. Nothing happens. Was working fine yesterday. Now nothing, not even an error message. Any help would be greatly appreciated.

    Based on this link and the fact that it was working recently, I think OS 12.3 might be your problem:

    https://community.avid.com/forums/t/205276.aspx

     

    Media Composer 2024.6 w/Symphony/SS/PF options, HP Z-Book G6 17", i7-9850H 2.60GHz, 64gb RAM, NVIDIA Quadro RTX 3000, Blackmagic UltraStudio Mini... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Mon, Mar 21 2022 9:31 PM In reply to

    Re: Cannot Import Video.

    camoscato:

    LARIDER:

    Suddenly, I cannot import video. When I select a clip and click on it. Nothing happens. Was working fine yesterday. Now nothing, not even an error message. Any help would be greatly appreciated.

    Based on this link and the fact that it was working recently, I think OS 12.3 might be your problem:

    https://community.avid.com/forums/t/205276.aspx

     

    I would look into this! I would really advise against running an unsupported operating system. 

    Editing Movie Magic.

    My Equipment & System Specs

    Media Composer Ultimate 2022.12.2 | Pro Tools Studio 2022.21 | Sibelius Artist 2022.12 

  • Tue, Mar 22 2022 12:50 AM In reply to

    • LARIDER
    • Not Ranked
    • Joined on Sun, Nov 9 2014
    • Posts 5
    • Points 75

    Re: Cannot Import Video.

    Thanks so much. Actually managed to solve problem. Did a reinstall and everything is working fine now. 

  • Tue, Mar 22 2022 1:24 AM In reply to

    Re: Cannot Import Video.

    LARIDER:

    Thanks so much. Actually managed to solve problem. Did a reinstall and everything is working fine now. 

     

    PerfectYes

    Editing Movie Magic.

    My Equipment & System Specs

    Media Composer Ultimate 2022.12.2 | Pro Tools Studio 2022.21 | Sibelius Artist 2022.12 

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