Latest post Thu, Mar 17 2022 12:24 PM by Pat Horridge. 3 replies.
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  • Thu, Mar 17 2022 8:54 AM

    • Tim.M
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    • Joined on Thu, Mar 17 2022
    • Posts 2
    • Points 30

    Havin Problems with one computer and Nexis Pro

    Hello folks,

     

    im new here and im havin troubles with the nexis pro. Since we moved our Office we had problems with one Computer in our network.

    The problem is we are havin timeouts on this machine.

     

    The nexis client shows 

    "Failed to validate workspace connection 'DriveName' on drive 'Z'. Error Missing from the available workspaces or no connection to the system director"

     

    Is there someone who could help me?

     

    kind regards

    Tim

  • Thu, Mar 17 2022 9:16 AM In reply to

    Re: Havin Problems with one computer and Nexis Pro

    Assuming nothing software wise was changed on the machine I'd suspect a physical cabling issue.

    I'd guess you have a duff CAT5 connection or cable somewhere. 

    HP Z840 3.1GHZ 20cores 128GB RAM M4000 GPU 1TB NVMe drive HP Z book 17 G2 2.7GHZ Quad core 32GB RAM Nvidia K3100M 1TB SSD drive ACI Moderator. I'm... [view my complete system specs]

     

    Broadcast & Post Production Consultant / Trainer  Avid Certified Instructor VET (Retired Early 2022)

     

    Still offering training and support for: QC/QAR Training - Understanding Digital Media - Advanced Files * Compression - Avid Ingest - PSE fixing courses and more.

    Mainly delivered remotely via zoom but onsite possible.

     

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  • Thu, Mar 17 2022 9:31 AM In reply to

    • Tim.M
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    • Joined on Thu, Mar 17 2022
    • Posts 2
    • Points 30

    Re: Havin Problems with one computer and Nexis Pro

    Thank you for the message,

     

    we have CAT6 cables everywhere and the strange thing is i cant see any disconnects in the "adapter management".

     

    Tim

  • Thu, Mar 17 2022 12:24 PM In reply to

    Re: Havin Problems with one computer and Nexis Pro

    It could be cross talk or a one-legged connection. Try a long CAT6 cable to a known good port.

    Or try swapping the crate into a bay that's working fine as a test. 

    HP Z840 3.1GHZ 20cores 128GB RAM M4000 GPU 1TB NVMe drive HP Z book 17 G2 2.7GHZ Quad core 32GB RAM Nvidia K3100M 1TB SSD drive ACI Moderator. I'm... [view my complete system specs]

     

    Broadcast & Post Production Consultant / Trainer  Avid Certified Instructor VET (Retired Early 2022)

     

    Still offering training and support for: QC/QAR Training - Understanding Digital Media - Advanced Files * Compression - Avid Ingest - PSE fixing courses and more.

    Mainly delivered remotely via zoom but onsite possible.

     

    T 07581 201248 | E [email protected]

     

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