Latest post Fri, Jan 14 2022 2:56 PM by Vadym. 1 replies.
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  • Fri, Dec 17 2021 12:01 PM

    CTMS Product Management Move Item Unexpected Error

    Scenario is that an asset in a Production Management folder needs to be moved to a sub folder which does not currently exist. Sequence of events is (1) create new sub folder, (2) move existing item into it. The operation succeeds but returns a status code of 500, internal server error.

    If the sub folder already exists then the error does not occur. The link used to perform the move (e.g. "loc:move-item") and the content used are identical in both cases.

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  • Fri, Jan 14 2022 2:56 PM In reply to

    • Vadym
    • Top 500 Contributor
    • Joined on Thu, Apr 17 2014
    • Posts 253
    • Points 2,980
    • Avid Developer Moderator
      Avid Employee

    Re: CTMS Product Management Move Item Unexpected Error

    Hi Mike,

    We have tried this on our side and caqnnot reproduce the issue with CloudUX 2021.11.

    Do you have a check that after folder creation it actually exists before attempting to move?

    Thanks

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