Latest post Thu, Oct 28 2021 8:40 PM by Brian Dors. 5 replies.
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  • Fri, Oct 15 2021 1:41 PM

    • Brian Dors
    • Not Ranked
    • Joined on Wed, Sep 19 2018
    • New York
    • Posts 8
    • Points 90

    2021.9 Import Bug?

    Oi,

    I normally import stuff by just dragging it from explorer/finder (ALT/OPT + Drag for AMA Linking).
    I personally just find it better than the contextual menu or source browser.

    I noticed after upgrading to 2021.9... That this does not work.

    Specifically with Matte Keys.

    Still works on video and audio, but does not work with Matte Keys. Can't even AMA link them. I Have to navigate the source browser and link/transcode them instead of just importing them.

    Even the contextual menu for import does not work.


    Anyone else have this problem?

    I'm on the latest W10 and MC build.

  • Fri, Oct 15 2021 6:55 PM In reply to

    Re: 2021.9 Import Bug?

    Brian Dors:

    Oi,

    I normally import stuff by just dragging it from explorer/finder (ALT/OPT + Drag for AMA Linking).
    I personally just find it better than the contextual menu or source browser.

    I noticed after upgrading to 2021.9... That this does not work.

    Specifically with Matte Keys.

    Still works on video and audio, but does not work with Matte Keys. Can't even AMA link them. I Have to navigate the source browser and link/transcode them instead of just importing them.

    Even the contextual menu for import does not work.


    Anyone else have this problem?

    I'm on the latest W10 and MC build.

    Hello Brian, What are your system specs? Did you re-set your Avid user settings when upgrading to 2021.9?

    https://philipkapadia.com/my-equipment [view my complete system specs]
  • Fri, Oct 15 2021 7:16 PM In reply to

    • Brian Dors
    • Not Ranked
    • Joined on Wed, Sep 19 2018
    • New York
    • Posts 8
    • Points 90

    Re: 2021.9 Import Bug?

    Philip Kapadia:

    Hello Brian, What are your system specs? Did you re-set your Avid user settings when upgrading to 2021.9?


    Hey,

    I'm on latest version of MC and W10. 16 core, 128gb ram with a 30 series Nvidia card.

    Yeah, 21.9 was a fresh build on a fresh build of the OS as well.

    Update: It's working on pngs. not on QT's that are animation codec.

  • Fri, Oct 15 2021 10:34 PM In reply to

    Re: 2021.9 Import Bug?

    Brian Dors:

    Philip Kapadia:

    Hello Brian, What are your system specs? Did you re-set your Avid user settings when upgrading to 2021.9?


    Hey,

    I'm on latest version of MC and W10. 16 core, 128gb ram with a 30 series Nvidia card.

    Yeah, 21.9 was a fresh build on a fresh build of the OS as well.

    Update: It's working on pngs. not on QT's that are animation codec.

    Brian could you create a support case please? Support representatives at avid have direct contact with the engineering team and can confirm/rectify this issue. 

    https://philipkapadia.com/my-equipment [view my complete system specs]
  • Wed, Oct 20 2021 3:22 PM In reply to

    • Brian Dors
    • Not Ranked
    • Joined on Wed, Sep 19 2018
    • New York
    • Posts 8
    • Points 90

    Re: 2021.9 Import Bug?

    Doing so now.

    It looks like any Quicktime or ProRes media. PNG's, Audio, MXF's are fine. Can't import ProRes media with or without alpha channels.

    To include these codecs:

    Animation
    4444
    422

  • Thu, Oct 28 2021 8:40 PM In reply to

    • Brian Dors
    • Not Ranked
    • Joined on Wed, Sep 19 2018
    • New York
    • Posts 8
    • Points 90

    Re: 2021.9 Import Bug?

    Still having issues,

    I've reinstalled MC and PT. Support can not replicate it.
    Seems to only be ProRes media or .mov exported out of After Effects for some reason.

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