Hello,

I opened the DS Support Console, selected the DS License Manager and pointed it to the license file taken off the old system.  It is recognised as a valid license but DS gives a license error when opening.  If I clear the license I can open DS in training mode.

Would anyone know how to transfer the DS license to a new computer?

Regards,

Rory

Hi Rory,

You should create a case on the MyAvid support portal and someone will get to you asap. https://www.avid.com/US/support/support-contact  If you don't get anywhere with them, send an email to Raff Condalor (raff.condalor@avid.com).  He is Avid's customer advocate, and can help you.