Latest post Mon, Jul 19 2021 4:25 PM by camoscato. 1 replies.
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  • Mon, Jul 19 2021 3:54 PM

    • Rory T
    • Not Ranked
    • Joined on Wed, Mar 21 2018
    • Posts 89
    • Points 1,050

    Transfering DS License to a New Computer

    Hello,

    I opened the DS Support Console, selected the DS License Manager and pointed it to the license file taken off the old system.  It is recognised as a valid license but DS gives a license error when opening.  If I clear the license I can open DS in training mode.

    Would anyone know how to transfer the DS license to a new computer?

    Regards,

    Rory

  • Mon, Jul 19 2021 4:25 PM In reply to

    Re: Transfering DS License to a New Computer

    Hi Rory,

    You should create a case on the MyAvid support portal and someone will get to you asap. https://www.avid.com/US/support/support-contact  If you don't get anywhere with them, send an email to Raff Condalor (raff.condalor@avid.com).  He is Avid's customer advocate, and can help you.

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