Latest post Tue, Oct 6 2020 3:54 PM by Michael Ray Brown. 5 replies.
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  • Mon, Aug 31 2020 2:18 PM

    AMA linked AVCHD files crash Media Composer 2020.8

    Since upgrading to version 2020.8, Avid now crashes when trying to play AMA linked AVCHD files in the source monitor.  I would like to downgrade to 2020.6, but that version is not listed in the Download Center.

    -- 
    Michael 

    Media Composer 2020.9 w/Symphony | OS X 10.15.7 | iMac 2017 (Retina 5K, 27-inch, 2017) 4.2 GHz Intel Core i7 | 40 GB 2400 MHz DDR4 | TerraMaster 16TB external... [view my complete system specs]
  • Mon, Aug 31 2020 3:33 PM In reply to

    • Marianna
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    Re: AMA linked AVCHD files crash Media Composer 2020.8

    Michaal

    they are all listed - https://esd.avid.com/ProductDownload.aspx?id=2416 just not in numerical order.

    If you can provide your spcifications for the software and OS I can have a suport case created to assist you.

    Marisnna

    Director of CSM | Customer Advocate [view my complete system specs]
  • Mon, Aug 31 2020 4:14 PM In reply to

    Re: AMA linked AVCHD files crash Media Composer 2020.8

    Marianna,

    Thanks for pointing out that MC version 2020.6 is still listed, and thanks for opening a case.  You can find my system specs in my post (below the signature).  While that earlier version is not officially supported on macOS Catalina 10.15.6, at least it did not crash with AVCHD.

    -- 

    Michael

    Media Composer 2020.9 w/Symphony | OS X 10.15.7 | iMac 2017 (Retina 5K, 27-inch, 2017) 4.2 GHz Intel Core i7 | 40 GB 2400 MHz DDR4 | TerraMaster 16TB external... [view my complete system specs]
  • Tue, Oct 6 2020 5:35 AM In reply to

    Re: AMA linked AVCHD files crash Media Composer 2020.8

    Marianna,

    The release of a new version had me hoping this issue would be fixed.  But alas, MC 2020.9 still crashes with AVCHD media.  Can you tell me if a support case was opened?

    -- 

    Michael

    Media Composer 2020.9 w/Symphony | OS X 10.15.7 | iMac 2017 (Retina 5K, 27-inch, 2017) 4.2 GHz Intel Core i7 | 40 GB 2400 MHz DDR4 | TerraMaster 16TB external... [view my complete system specs]
  • Tue, Oct 6 2020 12:26 PM In reply to

    • sergiumm
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    Re: AMA linked AVCHD files crash Media Composer 2020.8

    Can you deselect all audio tracks of AVCHD clips and check again? To do this first unlink clips then Modify - Select Tracks and deselect all audio tracks.

    Media Composer 2020.6 MSI Z390-A PRO, Intel Core i7-8700, 24GB RAM 2400 MHz DDR4, Windows 10 64-bit, ASUS GeForce GTX 1060 [view my complete system specs]
  • Tue, Oct 6 2020 3:54 PM In reply to

    Re: AMA linked AVCHD files crash Media Composer 2020.8

    Yes, deselecting the audio tracks seems to work.  Simply importing AVCHD files also works without crashing version 2020.9 of MC.  Seems Avid is making progress.

    Media Composer 2020.9 w/Symphony | OS X 10.15.7 | iMac 2017 (Retina 5K, 27-inch, 2017) 4.2 GHz Intel Core i7 | 40 GB 2400 MHz DDR4 | TerraMaster 16TB external... [view my complete system specs]
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