Latest post Sat, Jul 25 2020 9:08 PM by Kevin-Goolsby. 12 replies.
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  • Thu, Jul 23 2020 1:20 AM

    Media Composer crashes after selecting "open" project. *SOLVED*

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    Hi all!

     

    I'm having trouble with Media Composer crashing after I select and open a project. It doesn't matter if the project is new or old.

     

    I've tried installing these 3 versions. (I did a full uninstall after each install.) Every one of them crashes at the same spot. (20.6.0) Will crash at "reading *user* settings" after project selection. 

     

    Media_Composer_20.6.0_Win

    Media_Composer_2019.12_Win

    Media_Composer_2018.12.3_Win

     

    I previously had a trial version of 2019 installed a few months ago. Everything was working fine. Ultimately I uninstalled because I wasn't working remote yet.

     

    There have been a few windows updates. I would assume nothing substantial.

     

    I've searched everywhere for a solution. So far, nothing has worked.

     

    System,

    Windows 10 Pro - Version 10.0.19041 Build 19041

    CPU: Ryzen 3700x

    MEM: 32GBs

    GPU: AMD 5700XT - 20.10.23.01 - RadeonProEnterprise Driver

    Installed on M.2 NVMe (2280)

     

     

    Any help would be appreciated. Thanks!

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    Kevin

  • Thu, Jul 23 2020 5:15 AM In reply to

    Re: Media Composer crashes after selecting "open" project.

    Kevin-Goolsby:
    Every one of them crashes at the same spot. (20.6.0) Will crash at "reading *user* settings" after project selection. 

    Does it make a difference what user you select from the drop-down in the project selection window? Try creating a new user setting.

    Media Composer 2020.10 w/Symphony/SS/PF options, HP Z-Book G6 17", i7-9850H 2.60GHz, 32gb RAM, NVIDIA Quadro RTX 3000, Windows 10 Pro [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Thu, Jul 23 2020 5:25 AM In reply to

    Re: Media Composer crashes after selecting "open" project.

    camoscato:

    Kevin-Goolsby:
    Every one of them crashes at the same spot. (20.6.0) Will crash at "reading *user* settings" after project selection. 

    Does it make a difference what user you select from the drop-down in the project selection window? Try creating a new user setting.

     

    No difference unfortunately.

  • Thu, Jul 23 2020 11:38 AM In reply to

    • B3n3d1kt
    • Not Ranked
    • Joined on Tue, Mar 24 2020
    • Germany
    • Posts 13
    • Points 130

    Re: Media Composer crashes after selecting "open" project.

    What mainboard do you use?

    I had a similiar problem with Asus or more precise with the audio driver (Avid crashing on startup) . Asus combines it with a program called Sonic. I had to uninstall the audio drover and Sonic and let Windows install the driver.

     

    10.0.19041 Build 19041 --> Windows 10 Update 2004

    Afaik this version has not been approved. Also there have been bugs reported. Maybe try to downgrade to 1909 to eliminate Windows as the problem.

    MC 2019.12 (Win 10 1909) custom Workstation: AMD Threadripper 3960X (NH-U14S TR4-SP3 + NF-A15), ASUS TRX40-E Gaming, 64GB DDR4-3200 Corsair, MSI RTX 2070... [view my complete system specs]
  • Thu, Jul 23 2020 7:32 PM In reply to

    Re: Media Composer crashes after selecting "open" project.

    B3n3d1kt:

    What mainboard do you use?

    I had a similiar problem with Asus or more precise with the audio driver (Avid crashing on startup) . Asus combines it with a program called Sonic. I had to uninstall the audio drover and Sonic and let Windows install the driver.

     

    10.0.19041 Build 19041 --> Windows 10 Update 2004

    Afaik this version has not been approved. Also there have been bugs reported. Maybe try to downgrade to 1909 to eliminate Windows as the problem.

     

    It's an MSI X570 MB. I have something similar called Nahimic. I'll see if I can do something with that to get it working.

     

    I'll look into downgrading. I may not have the time to downgrade and reinstall all of my programs.

  • Thu, Jul 23 2020 11:45 PM In reply to

    Re: Media Composer crashes after selecting "open" project.

    B3n3d1kt:

    What mainboard do you use?

    I had a similiar problem with Asus or more precise with the audio driver (Avid crashing on startup) . Asus combines it with a program called Sonic. I had to uninstall the audio drover and Sonic and let Windows install the driver.

     

    10.0.19041 Build 19041 --> Windows 10 Update 2004

    Afaik this version has not been approved. Also there have been bugs reported. Maybe try to downgrade to 1909 to eliminate Windows as the problem.

     

    Good new! Looks like it was the "Nahimic" software.

     

    Thanks for the help!

  • Sat, Jul 25 2020 7:23 PM In reply to

    • dew
    • Top 200 Contributor
    • Joined on Tue, Feb 27 2007
    • Posts 602
    • Points 7,625

    Re: Media Composer crashes after selecting "open" project.

    Kevin-Goolsby:

    B3n3d1kt:

    What mainboard do you use?

    I had a similiar problem with Asus or more precise with the audio driver (Avid crashing on startup) . Asus combines it with a program called Sonic. I had to uninstall the audio drover and Sonic and let Windows install the driver.

     

    10.0.19041 Build 19041 --> Windows 10 Update 2004

    Afaik this version has not been approved. Also there have been bugs reported. Maybe try to downgrade to 1909 to eliminate Windows as the problem.

     

    Good new! Looks like it was the "Nahimic" software.

     

    Thanks for the help!

    Hey Kevin, I was looking to build a PC with the ryzen 7. I was wondering if I could get some info on your build. Would like to pick your brain on the components you are using if you don't mind sharing the info. 

  • Sat, Jul 25 2020 7:23 PM In reply to

    • dew
    • Top 200 Contributor
    • Joined on Tue, Feb 27 2007
    • Posts 602
    • Points 7,625

    Re: Media Composer crashes after selecting "open" project.

    Kevin-Goolsby:

    B3n3d1kt:

    What mainboard do you use?

    I had a similiar problem with Asus or more precise with the audio driver (Avid crashing on startup) . Asus combines it with a program called Sonic. I had to uninstall the audio drover and Sonic and let Windows install the driver.

     

    10.0.19041 Build 19041 --> Windows 10 Update 2004

    Afaik this version has not been approved. Also there have been bugs reported. Maybe try to downgrade to 1909 to eliminate Windows as the problem.

     

    Good new! Looks like it was the "Nahimic" software.

     

    Thanks for the help!

    Hey Kevin, I was looking to build a PC with the ryzen 7. I was wondering if I could get some info on your build. Would like to pick your brain on the components you are using if you don't mind sharing the info. 

  • Sat, Jul 25 2020 7:23 PM In reply to

    • dew
    • Top 200 Contributor
    • Joined on Tue, Feb 27 2007
    • Posts 602
    • Points 7,625

    Re: Media Composer crashes after selecting "open" project.

    Kevin-Goolsby:

    B3n3d1kt:

    What mainboard do you use?

    I had a similiar problem with Asus or more precise with the audio driver (Avid crashing on startup) . Asus combines it with a program called Sonic. I had to uninstall the audio drover and Sonic and let Windows install the driver.

     

    10.0.19041 Build 19041 --> Windows 10 Update 2004

    Afaik this version has not been approved. Also there have been bugs reported. Maybe try to downgrade to 1909 to eliminate Windows as the problem.

     

    Good new! Looks like it was the "Nahimic" software.

     

    Thanks for the help!

    Hey Kevin, I was looking to build a PC with the ryzen 7. I was wondering if I could get some info on your build. Would like to pick your brain on the components you are using if you don't mind sharing the info. 

  • Sat, Jul 25 2020 7:23 PM In reply to

    • dew
    • Top 200 Contributor
    • Joined on Tue, Feb 27 2007
    • Posts 602
    • Points 7,625

    Re: Media Composer crashes after selecting "open" project.

    Kevin-Goolsby:

    B3n3d1kt:

    What mainboard do you use?

    I had a similiar problem with Asus or more precise with the audio driver (Avid crashing on startup) . Asus combines it with a program called Sonic. I had to uninstall the audio drover and Sonic and let Windows install the driver.

     

    10.0.19041 Build 19041 --> Windows 10 Update 2004

    Afaik this version has not been approved. Also there have been bugs reported. Maybe try to downgrade to 1909 to eliminate Windows as the problem.

     

    Good new! Looks like it was the "Nahimic" software.

     

    Thanks for the help!

    Hey Kevin, I was looking to build a PC with the ryzen 7. I was wondering if I could get some info on your build. Would like to pick your brain on the components you are using if you don't mind sharing the info. 

  • Sat, Jul 25 2020 7:23 PM In reply to

    • dew
    • Top 200 Contributor
    • Joined on Tue, Feb 27 2007
    • Posts 602
    • Points 7,625

    Re: Media Composer crashes after selecting "open" project.

    Kevin-Goolsby:

    B3n3d1kt:

    What mainboard do you use?

    I had a similiar problem with Asus or more precise with the audio driver (Avid crashing on startup) . Asus combines it with a program called Sonic. I had to uninstall the audio drover and Sonic and let Windows install the driver.

     

    10.0.19041 Build 19041 --> Windows 10 Update 2004

    Afaik this version has not been approved. Also there have been bugs reported. Maybe try to downgrade to 1909 to eliminate Windows as the problem.

     

    Good new! Looks like it was the "Nahimic" software.

     

    Thanks for the help!

    Hey Kevin, I was looking to build a PC with the ryzen 7. I was wondering if I could get some info on your build. Would like to pick your brain on the components you are using if you don't mind sharing the info. 

  • Sat, Jul 25 2020 7:23 PM In reply to

    • dew
    • Top 200 Contributor
    • Joined on Tue, Feb 27 2007
    • Posts 602
    • Points 7,625

    Re: Media Composer crashes after selecting "open" project.

    Kevin-Goolsby:

    B3n3d1kt:

    What mainboard do you use?

    I had a similiar problem with Asus or more precise with the audio driver (Avid crashing on startup) . Asus combines it with a program called Sonic. I had to uninstall the audio drover and Sonic and let Windows install the driver.

     

    10.0.19041 Build 19041 --> Windows 10 Update 2004

    Afaik this version has not been approved. Also there have been bugs reported. Maybe try to downgrade to 1909 to eliminate Windows as the problem.

     

    Good new! Looks like it was the "Nahimic" software.

     

    Thanks for the help!

    Hey Kevin, I was looking to build a PC with the ryzen 7. I was wondering if I could get some info on your build. Would like to pick your brain on the components you are using if you don't mind sharing the info. 

  • Sat, Jul 25 2020 9:08 PM In reply to

    Re: Media Composer crashes after selecting "open" project.

    dew:

    Kevin-Goolsby:

    B3n3d1kt:

    What mainboard do you use?

    I had a similiar problem with Asus or more precise with the audio driver (Avid crashing on startup) . Asus combines it with a program called Sonic. I had to uninstall the audio drover and Sonic and let Windows install the driver.

     

    10.0.19041 Build 19041 --> Windows 10 Update 2004

    Afaik this version has not been approved. Also there have been bugs reported. Maybe try to downgrade to 1909 to eliminate Windows as the problem.

     

    Good new! Looks like it was the "Nahimic" software.

     

    Thanks for the help!

    Hey Kevin, I was looking to build a PC with the ryzen 7. I was wondering if I could get some info on your build. Would like to pick your brain on the components you are using if you don't mind sharing the info. 

     


    Sure!

     

    Windows 10 Pro - Version 10.0.19041 Build 19041

    MB: MSI X570

    CPU: Ryzen 3700x

    MEM: 32GBs (3600mhz recommended)

    GPU: AMD 5700XT - 20.10.23.01 - RadeonProEnterprise Driver (I may look into a 2080Ti or something similar on the Nvidia side)

    Installed on M.2 NVMe (2280) 

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