Latest post Thu, Apr 21 2022 1:35 PM by Chris Bové. 93 replies.
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  • Fri, Sep 10 2021 6:35 PM In reply to

    • Paul
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    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    It's ridiculous. Avid please fix! I just don't get it. 

    MC 5.53_OS 10.7.5_Processor 2 x 3 Ghz dual core_12 Gig memory [view my complete system specs]
  • Mon, Dec 13 2021 5:50 PM In reply to

    • kokopelli
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    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    I am also incredibly frustrated by titer +.   It is a total Piece of $@##%#%@*.  Titling is one of the last things I do on a project.  I have been trying to make it work for 2 DAYS!!!! Now I'm waiting for a call back from support, but I have a feeling they are going to tell me there is nothing they can do about it.  How can AVID, a premiere professional editing program, not have an easy to use and effective titling tool?  I've always used marquee because New Blue was a catastrophe, always dropping work I had spent hours on for whole sequences after closing and reopening the program.  I really don't like Premiere, but this is making me think twice about switching editing programs.

     

  • Thu, Dec 16 2021 8:54 PM In reply to

    • danny
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    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    I see 2021.12 has no updates re titler plus. Ending my Avid subscription. Moving to DaVinci. I'm not paying another annual £400 to be able to snap clips to a grid, adjust column widths which we always used to be able to, and still get a lousy title tool. Please, Avid, persuade me to stay...

    Mac 3Ghz 8-core cylinder Xeon E5. 32GB 1866Mhz DDR3. AMD D700 graphics x2. OS 10.12.6 with MC/Symphony 8.9.1 and 10.14.6 with MC2020 [view my complete system specs]
  • Thu, Dec 16 2021 9:10 PM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    danny:

    I see 2021.12 has no updates re titler plus. Ending my Avid subscription. Moving to DaVinci. I'm not paying another annual £400 to be able to snap clips to a grid, adjust column widths which we always used to be able to, and still get a lousy title tool. Please, Avid, persuade me to stay...

    It seems like you've already made up your mind; Sorry to hear you leave Avid!

    I think 2021.12 was really focusing on qualifying Windows 11 and Mac M1. I think by now Avid knows that there are issues with T+. It appears that they are working on it by fixing the (long list) of bugs and then improving it's feature-set afterwards. My gut feeling (and my hope) is that there will be more of a focus on improving T+ in 2022. 

    On another note, If you're leaving Avid and jumping to Resolve, you can't be using any of the features Media Composer | Ultimate offers over the standard Media Composer (Other than perhaps Symphony). If you consider staying with Avid, you can get a one year subscription of the standard MC for about £150/year.

    Editing Movie Magic.

    My Equipment & System Specs

    Media Composer Ultimate 2022.12.2 | Pro Tools Studio 2022.21 | Sibelius Artist 2022.12 

  • Thu, Dec 16 2021 10:23 PM In reply to

    • bonang
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    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    Philip Kapadia:

    I think by now Avid knows that there are issues with T+. It appears that they are working on it by fixing the (long list) of bugs and then improving it's feature-set afterwards. 

    If only it DID appear that way, Philip. It appears to me that Avid does not know the way out with Titler+, introduced well over three years ago. It has been and continues to be unusable for repeatable, dependable work in a professional environment, and as far as I'm concerned, has been and continues to be the weakest aspect of Avid.

    Exactly one year ago I was assured, in a lengthy conversation with an Avid Customer Advocate, that major improvements were imminent for Titler+ and would be realized in 2021 updates. I was told that Avid had recognized the faults and limitations of the original development team (after two+ years!), had made some significant personnel changes, and planned to devote more resources to making Titler+ a workable titling solution. Sadly, we all know how that's turned out to date - no improvements of any real significance, just some minor tweaking in an entire year. 

    I certainly do not blame the Customer Advocate for all the shortcomings re: Titler+, but am truly disheartened that Avid continues to fail to recognize how important a decent titler is to many, especially in smaller post environments. As an Avid system owner for 28 years, and a user and advocate for even longer, I am losing confidence that their priorities jive with what is actually and genuinely needed by a significant portion of their customer base.

    Avid MC 2021.12 with Symphony option | HP zbook 17" G3 / i7 6820HQ / 32GB RAM / 512GB SSD / WIN 10 PRO 64 / nVidia m3000m w/ 461.72 driver / BMD UltraStudio... [view my complete system specs]

    Keith

  • Fri, Dec 17 2021 12:02 AM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    bonang:

    If only it DID appear that way, Philip. It appears to me that Avid does not know the way out with Titler+, introduced well over three years ago. It has been and continues to be unusable for repeatable, dependable work in a professional environment, and as far as I'm concerned, has been and continues to be the weakest aspect of Avid.

    Exactly one year ago I was assured, in a lengthy conversation with an Avid Customer Advocate, that major improvements were imminent for Titler+ and would be realized in 2021 updates. I was told that Avid had recognized the faults and limitations of the original development team (after two+ years!), had made some significant personnel changes, and planned to devote more resources to making Titler+ a workable titling solution. Sadly, we all know how that's turned out to date - no improvements of any real significance, just some minor tweaking in an entire year. 

    I certainly do not blame the Customer Advocate for all the shortcomings re: Titler+, but am truly disheartened that Avid continues to fail to recognize how important a decent titler is to many, especially in smaller post environments. As an Avid system owner for 28 years, and a user and advocate for even longer, I am losing confidence that their priorities jive with what is actually and genuinely needed by a significant portion of their customer base.

    Yeah I get it - I understand the frustration. I don't understand however what's taking them so long. 

    I mentioned that they understand that there's a problem, the hard bit is now trying to fix these issues. 

    Editing Movie Magic.

    My Equipment & System Specs

    Media Composer Ultimate 2022.12.2 | Pro Tools Studio 2022.21 | Sibelius Artist 2022.12 

  • Fri, Dec 17 2021 5:23 AM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    The truth is that T+ when it's working it's very good.

    The truth is also that when it doesn't (out of nowhere) it makes MC unresponsive.

    Something that has been noted from the team.

    And they will fix it once and for good the next months.

    We must not forget that MC has been under a massive change the last year(s) and for the good 

    Last months I was testing Premiere Pro which I was using from 1999 and Davinci to take a taste of the hype.

    None of them has the stability of MC.

    Only MC can play whatever you throw at it...

    And with a new system it flies...

    Well except T+.

    You can use Marquee untill the T+ goes - where it should be from the start.

    The last half sentence is from the mouth of the team.

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  • Thu, Jan 20 2022 6:58 PM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    I can confirm that T+ on 2021.12 / Windows 10 is (somehow) worse than ever.

    May I also add that the apologists who come out of the woodwork here on this forum trying to put a positive spin on blunders like this would make even the most hardline special interest lobbyists on Capital Hill blush.

    How does one expect Avid to get with the times and enter into the 21st Century when the faithfull are not willing to hold their feet to the fire?

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  • Thu, Jan 20 2022 8:15 PM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    Even if Titler + could be made stable and fast and compatible with all the previous itterations of Titler + The UI is just not intuative.

    Having had to teach it as a few times in Avid 101 classes students are just baffelled. It just doesn't make sense to them.

    Its trying to be too clever. The gradient of the letters in the 4 corner blocks is just odd as is so much.

     

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  • Thu, Jan 20 2022 8:42 PM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    Pat Horridge:

    Even if Titler + could be made stable and fast and compatible with all the previous itterations of Titler + The UI is just not intuative.

    Having had to teach it as a few times in Avid 101 classes students are just baffelled. It just doesn't make sense to them.

    Its trying to be too clever. The gradient of the letters in the 4 corner blocks is just odd as is so much.

     

    It doesn't baffle me...

    UI is very subjective.. personally I think the UI is fine. Just the stability issues, compatibility, and annoying bugs that get me. 

    Editing Movie Magic.

    My Equipment & System Specs

    Media Composer Ultimate 2022.12.2 | Pro Tools Studio 2022.21 | Sibelius Artist 2022.12 

  • Thu, Jan 20 2022 11:02 PM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    Pardon my ignorance but is there no such thing as "guns for hire" in the programming world? It appears as if this seems to have exceeded the abilities of the people tasked with fixing it. I don't mean to be insensitive but it just seems like if this is still such a shitshow after 4 years of trying, that the team assigned to it aren't good enough and shouldn't Avid be thinking outside the box and possibly hiring a third party to come to the rescue?

    Again, I have no idea how this kind of thing works but, golly, I'd certainly love to see a working Title tool this year and I don't really care how we get there. 

    I also think that Jeff Rosica should address this here in the forums, as, for me, this is an issue of poor management. I'd like to know why he's letting this miserable PR disaster drag on for so long. 

    Andi

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  • Mon, Jan 24 2022 9:56 PM In reply to

    • kokopelli
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    • Joined on Tue, Mar 2 2010
    • Posts 84
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    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    I am about ready to throw my computer through the window, because I am at the point in another piece where I need to title things, and Avid Titler + is so horrible I am unable to accomplish a simple lower third. This is unbelievable.

  • Mon, Jan 24 2022 10:03 PM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    kokopelli:

    I am about ready to throw my computer through the window, because I am at the point in another piece where I need to title things, and Avid Titler + is so horrible I am unable to accomplish a simple lower third. This is unbelievable.

    Forgive me for asking, but just out of interest which issue in particular are you facing with the Titler +? crashing all the time? unintuative? Lacks features? or maybe all of them! 

    Editing Movie Magic.

    My Equipment & System Specs

    Media Composer Ultimate 2022.12.2 | Pro Tools Studio 2022.21 | Sibelius Artist 2022.12 

  • Mon, Jan 24 2022 10:18 PM In reply to

    • Adam006
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    • Joined on Tue, Jan 7 2014
    • Los Angeles, CA
    • Posts 3
    • Points 35

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    I wish Avid would bring back the original Title Tool. It's SIMPLE. It WORKS. It's RELIABLE. It does what it's supposed to and it's intuitive. Titler + is a disgrace. Sometimes I need a quick simple title or even a temp title and shouldn't have to wrangle with an interface that doesn't behave how it's suppsoed to. Just throw it out and bring back the original Title Tool or let them both exist concurrently. My 2 cents.

  • Mon, Jan 24 2022 10:29 PM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    ripvanmarlowe:

    ...after 4 years of trying, that the team assigned to it aren't good enough and shouldn't Avid be thinking outside the box and possibly hiring a third party to come to the rescue?

    Hi Andi. 

    It has nothing to do with "good enough" and more to do with a series of unfortunate events that led to scheduling issues, staffing changes, and a realization that an entire refocusing needed to happen. Earlier in 2021, that refocusing did happen. It is in new hands, and the first round of performance and UI fixes are already in the hands of the beta testing team. We are evaluating some of the fixes for the next release.

    Of course, software development isn't as fast as... let's say putting a hammer to a nail... and so things need to be deployed in chunks. So a percentage of fixes are being rolled-out with each new release coming in 2022.

    I have a feeling over these next releases - starting with the one coming very shortly - people are going to get happier and happier. 

     

     

    ------

    Chris Bové
    Manager, Avid's Digital Customer Success Team
    [email protected] 

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