Latest post Tue, May 19 2020 3:00 PM by Pat Horridge. 1 replies.
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  • Tue, May 19 2020 5:59 AM

    • goodBoy
    • Not Ranked
    • Joined on Thu, Oct 24 2019
    • Posts 47
    • Points 545

    Background transcode not working on 2020.4

    Hi there

    I'm having issues getting files to transcode in the background using MC 2020.4 on OS X 10.15.4. Whenever I launch a background transcode, the Background Services Manager icon in the menu bar goes red, and when I hover my mouse over it, it tells me there is a 'Service Status Failure'. When I open the Background Queue, I see all the clips there, but they all just say 'Pending'. I have tried this on 2 projects now with the same result. I have no issues when doing an in-application transcode.

    Any ideas?

    Marc

    iMac Pro, 3.2 GHz Intel Xeon W, 32 GB RAM, Radeon Pro Vega 56 8GB, QNAP NAS connected by Thunderbolt, OS 10.14.6 [view my complete system specs]
  • Tue, May 19 2020 3:00 PM In reply to

    Re: Background transcode not working on 2020.4

    At one of the UNis I teach at background services would never work. Just red arrows.

    I had to demonstrate on my PC laptop.

    Then one day it did work. Not sure what they changes. Maybe some firewall blocking local to the OS?

     

    ACI Moderator. I'm not employed by Avid or work for them. I just do this in my spare time. Normally using the current Media Composer version on My... [view my complete system specs]

     

    Broadcast & Post Production Consultant / Trainer  Avid Certified Instructor VET

     

    QC/QAR Training - Understanding Digital Media - Advanced Files * Compression - Avid Ingest - PSE fixing courses and more

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