Latest post Fri, Apr 10 2020 9:07 PM by morsey. 2 replies.
Page 1 of 1 (3 items)
Sort Posts: Previous Next
  • Fri, Apr 10 2020 1:57 PM

    • DonnZ
    • Not Ranked
    • Joined on Fri, Apr 10 2020
    • Posts 1
    • Points 15

    Unable to import videos footage on MacBook Pro Mojave

    Hi all, 

    First of all hoping you are all healthy & staying safe during these scary times.

    I am trying to use Avid on my macbook pro and sadly have had no joy. [:'(] At first I kept getting the 'no drives mounted error' & changed the AvidMediaFiles to read everyone & after re-installing it programme 3 times, I finally got rid of that message.

    I am now able to drag audio files into the avid but still no joy on dragging or importing video files. I keep getting the message:

    Exception: SYS_ERROR, OSErr:-5000

    Is there any other way to solve this issue, without having to change the read and write permissions of my Hard Drive which, I have been told means wiping my entire drive? I can't back up at the moment, so it would be lost!

    Thanks in advance for your help & wishing you all a Happy Easter!

  • Fri, Apr 10 2020 7:20 PM In reply to

    • Isaac T.
    • Top 150 Contributor
    • Joined on Mon, Jan 9 2006
    • New York / Knoxville, TN
    • Posts 759
    • Points 8,960

    Re: Unable to import videos footage on MacBook Pro Mojave

    @DonnZ: hope you're safe and healthy too.

    DonnZ:

    Exception: SYS_ERROR, OSErr:-5000

    Is there any other way to solve this issue, without having to change the read and write permissions of my Hard Drive which, I have been told means wiping my entire drive?

    1. Yes, this means your drive doesn't have read/write permissions.

    https://community.avid.com/forums/p/118613/837744.aspx#837744

    2. No, changing drive permissions doesn't mean wiping your drive.

     

    Next Steps:

    1. If you feel confident enough, you can easily open up permissions with BatchMod:

    https://lagentesoft.com/batchmod/

    2. If you don't, and would like to do a remote session, email me on pricing.

    hey@isaact.co

    Mid-2010 Mac Pro • 2018 MacBook Pro [view my complete system specs]

    isaact.co | Twitter | Instagram | Vimeo

     

    Writer: The Frame.io WORKFLOW Guide - http://workflow.frame.io/

     

    Post Workflow Consultant - https://isaact.co/

  • Fri, Apr 10 2020 9:07 PM In reply to

    • morsey
    • Not Ranked
    • Joined on Thu, Dec 12 2019
    • Posts 49
    • Points 595

    Re: Unable to import videos footage on MacBook Pro Mojave

    Give this a go: http://avid.force.com/pkb/articles/en_US/faq/Exception-SYS-ERROR-OSErr-5000

     

Page 1 of 1 (3 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller