Latest post Wed, Feb 12 2020 4:45 PM by Marianna. 1 replies.
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  • Wed, Feb 12 2020 12:14 AM

    • Tim
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    Phantom Edits appear/disappear on group clip in timeline

    Hello, we have encountered a strange display issue which occurs periodically on group clips edited into a timeline.  Phantom edits appear and disappear when zooming in and out on the timeline.

    Here is a screen recording of the odd timeline display behavior:

    https://youtu.be/GAUeT7VSkbw

    Has anyone else encountered this?  We are running media composer 2018.12.10 with Nexis 19.8.0.2.

     

    Media Composer 2019.12 - Mac Pro (2013) 12-Core - NEXIS 2019.8 [view my complete system specs]
  • Wed, Feb 12 2020 4:45 PM In reply to

    • Marianna
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    Re: Phantom Edits appear/disappear on group clip in timeline

    Tim:

    Hello, we have encountered a strange display issue which occurs periodically on group clips edited into a timeline.  Phantom edits appear and disappear when zooming in and out on the timeline.

    Here is a screen recording of the odd timeline display behavior:

    https://youtu.be/GAUeT7VSkbw

    Has anyone else encountered this?  We are running media composer 2018.12.10 with Nexis 19.8.0.2.

    Hey Tim,

    I created a case after I watched the video....  Case # 03882851 - asked support engineering to look at it.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

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    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

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