Hi there
the PC I have activated MC for has broken! I can't find any way to deactivate the system so that I can install on a different computer.
Can anyone point me in the right direction on how to do this?
Many thanks...
You have to contact Avid Support.
http://www.avid.com/US/support/support-contact
Select Broadcast & Video, then on the next page click the + next to Contact Support and call the number listed for your area. Help with activation issues is free, and it's option 2 from the phone menu.
If you don't get anywhere with them, send an email to Marianna Montague (marianna.montague@avid.com) and Raff Condalor (raff.condalor@avid.com). They are Avid's customer advocates, and can help you.
"There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey." - John Ruskin (1819-1900)
Carl Amoscato | Freelance Film & Video Editor | London, UK
thank you!
© Copyright 2011 Avid Technology, Inc. Terms of Use | Privacy Policy | Site Map | Find a Reseller