Latest post Tue, May 19 2020 12:17 AM by Nims. 12 replies.
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  • Thu, Feb 6 2020 8:25 PM

    • Steve G
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    • Joined on Thu, Feb 6 2020
    • Studio City
    • Posts 14
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    Crashes at launch: reloading 'AvidTitlerPlus.avx' plugin (OSX CATALINA 10.15.3)

    Hi,

    At launch, MC crashes when "reloading 'AvidTitlerPlus.avx' plugin".

    I found this thread that seems to address a similar issue:

    http://community.avid.com/forums/t/198612.aspx

    I've installed 2020.2. 

    Thanks,

    Steve

     

    (And why does the html appear in my post)?

    p.p1 {margin: 0.0px 0.0px 0.0px 170.2px; text-indent: -170.2px; font: 11.0px 'Helvetica Neue'; color: #000000} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; color: #000000; min-height: 14.0px} span.Apple-tab-span {white-space:pre}

    Model Name: MacBook Pro Model Identifier: MacBookPro11,4Processor Name: Quad-Core Intel Core i7, Processor Speed: 2.2 GHz, Number of Processors: 1... [view my complete system specs]
  • Fri, Feb 7 2020 7:53 PM In reply to

    Re: Crashes at launch: reloading 'AvidTitlerPlus.avx' plugin (OSX CATALINA 10.15.3)

    Hi Steve G,

      We have not been running into that internally here. Are you able to do an Uninstall and then install the new build again please? 

    Also, to let you know, we posted an updated Beta 3 build on the Avid Download Center yesterday. I wonder if that will treat you better. 

     

     

    - MacPro, 2.66 GHz, 14G RAM; OS 10.8.4; MC DX Nitris; ISIS 4.5 - MacBook Pro, 2.3 GHz i7, 8G RAM, ISIS 4.5 - z800 Xeon 2.93Ghz, 12G RAM, Win 7, DX Nitris... [view my complete system specs]
  • Fri, Feb 7 2020 8:01 PM In reply to

    • Steve G
    • Not Ranked
    • Joined on Thu, Feb 6 2020
    • Studio City
    • Posts 14
    • Points 165

    Re: Crashes at launch: reloading 'AvidTitlerPlus.avx' plugin (OSX CATALINA 10.15.3)

    I uninstalled and re-installed yesterday afternoon.  So I will uninstall and then install Beta 3. 

    Thanks!!

    Model Name: MacBook Pro Model Identifier: MacBookPro11,4Processor Name: Quad-Core Intel Core i7, Processor Speed: 2.2 GHz, Number of Processors: 1... [view my complete system specs]
  • Fri, Feb 7 2020 11:24 PM In reply to

    • Steve G
    • Not Ranked
    • Joined on Thu, Feb 6 2020
    • Studio City
    • Posts 14
    • Points 165

    Re: Crashes at launch: reloading 'AvidTitlerPlus.avx' plugin (OSX CATALINA 10.15.3)

    Hi,

     

    It's still hanging, or crashing when "reloading 'AvidTitlerPlus.avx':

    I uninstalled and reinstalled Media Composer 2020.2 Beta 3.

    I already went through my fonts and made sure none were disabled, and/or duplicates.

    I re-installed Eucon workstation.

    I installed New Blue FX.

    Thanks!

    Model Name: MacBook Pro Model Identifier: MacBookPro11,4Processor Name: Quad-Core Intel Core i7, Processor Speed: 2.2 GHz, Number of Processors: 1... [view my complete system specs]
  • Mon, Feb 10 2020 2:41 PM In reply to

    Re: Crashes at launch: reloading 'AvidTitlerPlus.avx' plugin (OSX CATALINA 10.15.3)

    Hi Steve,

       Maybe we can try manually removing that plugin and see if that changes things. 

    Again, we have not been seeing this internally so I'm concerned that you are hitting this so easily. 

     

    You can try temporarily remove the plugin by right+clicking on the Media Composer.app icon and "Show Package contents"

    Contents > SharedSupport > AVX2_Plugins

    Then move the AvidTitlerPlus.avx plugin to the desktop. 

    Please let me know if that helps at all. If it does, then there is something going on that we'll need to investigate further...

     

     

    - MacPro, 2.66 GHz, 14G RAM; OS 10.8.4; MC DX Nitris; ISIS 4.5 - MacBook Pro, 2.3 GHz i7, 8G RAM, ISIS 4.5 - z800 Xeon 2.93Ghz, 12G RAM, Win 7, DX Nitris... [view my complete system specs]
  • Mon, Feb 10 2020 5:51 PM In reply to

    • Steve G
    • Not Ranked
    • Joined on Thu, Feb 6 2020
    • Studio City
    • Posts 14
    • Points 165

    Re: Crashes at launch: reloading 'AvidTitlerPlus.avx' plugin (OSX CATALINA 10.15.3)

    Hi,

    That did work.  So there's obviously some conflict with the title tool. I dragged 'AvidTitlerPlus.avx' to the desktop,  the file was automatically copied, so I deleted the file from the package. Thanks, Steve
    Model Name: MacBook Pro Model Identifier: MacBookPro11,4Processor Name: Quad-Core Intel Core i7, Processor Speed: 2.2 GHz, Number of Processors: 1... [view my complete system specs]
  • Tue, Feb 11 2020 2:26 PM In reply to

    Re: Crashes at launch: reloading 'AvidTitlerPlus.avx' plugin (OSX CATALINA 10.15.3)

    Hi Steve,

      Well, glad you are at least able to get into Media Composer to try it out. Not having that plugin will prevent you from using the Titler+, so I'd imagine that's a problem. 

    I'll see if we can find other reports of this and see what we can do...

     

     

     

    Thanks

     

    ~Keith

    - MacPro, 2.66 GHz, 14G RAM; OS 10.8.4; MC DX Nitris; ISIS 4.5 - MacBook Pro, 2.3 GHz i7, 8G RAM, ISIS 4.5 - z800 Xeon 2.93Ghz, 12G RAM, Win 7, DX Nitris... [view my complete system specs]
  • Tue, Feb 11 2020 6:46 PM In reply to

    • Steve G
    • Not Ranked
    • Joined on Thu, Feb 6 2020
    • Studio City
    • Posts 14
    • Points 165

    Re: Crashes at launch: reloading 'AvidTitlerPlus.avx' plugin (OSX CATALINA 10.15.3)

    That won't be a problem.  If necessary, I can always make titles in another app. 

    Let me know if you want to explore this issue further.

    Thank you for your support.

    Model Name: MacBook Pro Model Identifier: MacBookPro11,4Processor Name: Quad-Core Intel Core i7, Processor Speed: 2.2 GHz, Number of Processors: 1... [view my complete system specs]
  • Wed, Feb 12 2020 9:32 PM In reply to

    • Gareth
    • Not Ranked
    • Joined on Tue, Jun 15 2010
    • Midlands, UK
    • Posts 27
    • Points 390

    Re: Crashes at launch: reloading 'AvidTitlerPlus.avx' plugin (OSX CATALINA 10.15.3)

    Just so it's noted. Had the same issue for me with 2019.12 and 2020.2BETA. Deleted the plugin and works for me. Hope a solution is found soon.

    iMac Pro iMacPro1,1 (2017) 10-core 3 GHz Intel Xeon W, 64 GB 2666 MHz DDR4, Radeon Pro Vega 64 16 GB [view my complete system specs]
  • Wed, Feb 12 2020 11:56 PM In reply to

    • Steve G
    • Not Ranked
    • Joined on Thu, Feb 6 2020
    • Studio City
    • Posts 14
    • Points 165

    Re: Crashes at launch: reloading 'AvidTitlerPlus.avx' plugin (OSX CATALINA 10.15.3)

    Thanks, I originally found your post, and mentioned it above.  I have a lot of apps, and MC earlier versions have been installed. It would be difficult to troubleshoot the conflict that causes this.

    Next laptop upgrade, I'll start with a clean system.

     

    Best,

    Steve

    Model Name: MacBook Pro Model Identifier: MacBookPro11,4Processor Name: Quad-Core Intel Core i7, Processor Speed: 2.2 GHz, Number of Processors: 1... [view my complete system specs]
  • Thu, Feb 13 2020 9:31 AM In reply to

    • Gareth
    • Not Ranked
    • Joined on Tue, Jun 15 2010
    • Midlands, UK
    • Posts 27
    • Points 390

    Re: Crashes at launch: reloading 'AvidTitlerPlus.avx' plugin (OSX CATALINA 10.15.3)

    Well thanks, at least you and Keith managed to find a work around.

    iMac Pro iMacPro1,1 (2017) 10-core 3 GHz Intel Xeon W, 64 GB 2666 MHz DDR4, Radeon Pro Vega 64 16 GB [view my complete system specs]
  • Fri, Apr 17 2020 12:20 AM In reply to

    Re: Crashes at launch: reloading 'AvidTitlerPlus.avx' plugin (OSX CATALINA 10.15.3)

    Hi all

     

    Just a note that I experienced this bug too and removing the AVX Plugin fixed it.

     

    Regards

     

    Michael

  • Tue, May 19 2020 12:17 AM In reply to

    • Nims
    • Not Ranked
    • Joined on Mon, Dec 16 2013
    • Posts 11
    • Points 145

    Re: Crashes at launch: reloading 'AvidTitlerPlus.avx' plugin (OSX CATALINA 10.15.3)

    Ran into the same issue now, removing the plugin from App solved the problem

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