Latest post Fri, Feb 7 2020 3:14 PM by Charlie Aurora. 6 replies.
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  • Thu, Feb 6 2020 7:53 PM

    2019.12 Issues Changing Between Project Folder Locations

    I've just installed Avid 2019.12, upgrading from v8.5.3, and after an initial bumpy getting-familiar period, things were starting to look okay. Today, though, a big issue surfaced.

    I work in a production house with 2 edit rooms, denoted as A and B. They each have a "Shared Avid Projects" folder containing edits done in each of the 2 rooms. As of this morning, when I go to change back and forth between the folders of the 2 rooms' projects, my computer locks up totally immediately after I hit enter to open the selected project. It freezes on the Select Project window, still showing the previous room's projects instead of the room I'm trying to change to. Nothing moves from there on in.

    Thereafter, I'm left to either Force Quit, or I get an error message, followed by a prompt reading, "Problem detected with hardware. Unable to acquire it." I'm at my wits end; it's very frustrating enough going from 8.5.3 all the way up to the very latest version, but this is beyond beyond at this point. Any guesses? I've been on with Tech Support all day. Help!!

     

    Avid 2019.12 / Windows 10 Pro / Dell 3630 Precision / Nvidia P2000 / 16 GB RAM / Blackmagic Design Decklink Studio 4K [view my complete system specs]
  • Fri, Feb 7 2020 1:25 AM In reply to

    • Adman
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    Re: 2019.12 Issues Changing Between Project Folder Locations

    First I suggest that you provide your complete system specs... including Avid versions in both edit suites.

    Mac Pro. QHD Ultra wide, thunderbolt LG monitor, MC 2019.11. Pro Tools 11 HD (Mbox 3 Pro), iPad Pro 12.9". 17" Macbook Pro i7. Dell Precision... [view my complete system specs]
  • Fri, Feb 7 2020 2:32 AM In reply to

    Re: 2019.12 Issues Changing Between Project Folder Locations

    Can you elaborate on the shared project?

    Is this on a shared storage or a local project sync'd using a utility?

    MC 2019.9, Windows 10, ASROCK X99M, Intel 5930K, Gigabyte 2080Ti Auorus, 32GB RAM, Samsung 960 Pro M.2 SSD, BM Mini monitor & Dell UP2718Q. MBP 2012... [view my complete system specs]
  • Fri, Feb 7 2020 2:22 PM In reply to

    Re: 2019.12 Issues Changing Between Project Folder Locations

    Avid 019.12. Windows 10. Dell Precision 3630. Nvidia Quadro P2000. AJA Kona 4.

    Avid 2019.12 / Windows 10 Pro / Dell 3630 Precision / Nvidia P2000 / 16 GB RAM / Blackmagic Design Decklink Studio 4K [view my complete system specs]
  • Fri, Feb 7 2020 2:31 PM In reply to

    Re: 2019.12 Issues Changing Between Project Folder Locations

    The projects live on shared storage, and I used to be able to go from a project in one room directly to a project in the other room, 3 folders from the top of the tree, with ease. With this glitch, I have to navigate very dainty-like, one folder level at a time, so as not to bring on the crash/freeze.

    Avid 2019.12 / Windows 10 Pro / Dell 3630 Precision / Nvidia P2000 / 16 GB RAM / Blackmagic Design Decklink Studio 4K [view my complete system specs]
  • Fri, Feb 7 2020 2:58 PM In reply to

    Re: 2019.12 Issues Changing Between Project Folder Locations

    Assuming you are not opening each project simultaneously, you can try purging the project settings file before opening the project.


    For Avid project sharing to work, the shared storage must be an Avid File System (AFS). Other file systems (CIFS, HFS, NTFS, etc.) will not work. I am surprised it has worked in the past.

    MC 2019.9, Windows 10, ASROCK X99M, Intel 5930K, Gigabyte 2080Ti Auorus, 32GB RAM, Samsung 960 Pro M.2 SSD, BM Mini monitor & Dell UP2718Q. MBP 2012... [view my complete system specs]
  • Fri, Feb 7 2020 3:14 PM In reply to

    Re: 2019.12 Issues Changing Between Project Folder Locations

    Thanks, Dom, duly noted and I will investigate this further.

    Avid 2019.12 / Windows 10 Pro / Dell 3630 Precision / Nvidia P2000 / 16 GB RAM / Blackmagic Design Decklink Studio 4K [view my complete system specs]
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