Latest post Tue, Mar 24 2020 2:49 PM by Mark Moskowitz. 4 replies.
Page 1 of 1 (5 items)
Sort Posts: Previous Next
  • Tue, Jan 21 2020 1:49 PM

    No audio with linked AVCHD files 2019.12

    I suspect that this has been mentioned but (after a post in another forum) I find that when linking to known-good AVCHD files, audio is silent. An AC-3 licensing isse?

    iMac i5 27", 40GB RAM, OS 10.14.6 with Symphony 2019.12, BlackMagic mini monitor. MacBook Pro, 16GB RAM with OS 10.13.6 with MC 2018.12.12 and BMD... [view my complete system specs]

    With best wishes, Roger Shufflebottom

    ACI, Technical Tutor (Editing), Faculty of Media and Communication, Bournemouth University, Dorset, UK

  • Tue, Jan 21 2020 4:50 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 2,120
    • Points 23,580
    • Avid Customer Advocate
      Avid Customer Service
      Avid Employee
      SystemAdministrator

    Re: No audio with linked AVCHD files 2019.12

    Hi Roger,

       We have a bug logged for this issue MCCET-3434.

     

     

     

    Thanks,

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Wed, Feb 19 2020 3:22 PM In reply to

    • MarcusM
    • Not Ranked
    • Joined on Wed, Sep 5 2012
    • Posts 10
    • Points 160

    Re: No audio with linked AVCHD files 2019.12

    Hello,  I had a similar issue, having NO audio with linked AVCHD files.  Here was my problem.

    I just recently updated to Windows 10 and have installed Avid Media Composer Ultimate 2019.12
    I normally link MTS files via AVCHD MSP Plugin.  The video links, but there is no audio.
    I did not see a fix on the forum, so I contaced AVID customer care.  This was their response/fix. 
    I did what they recommended below and it worked, so I wanted to post it here to possibly help others.
    -----
    Thank you for contacting Avid Customer Care.
     My name is Fernando and I am going to take care of your case.
    
    
     As we discussed on the phone there is an open issue with the workflow you described.
    
    
     The issue was logged as MCCET-3434 by the engineering team.
    
    
     Unfortunately, the workflow at the moment is a downgrade to Media Composer 2019.11.
    
    
     Firstly, you will need to uninstall Media Composer 2019.12. The process is described in this video:
    
    
     https://www.freddylinks.com/survival-guide-%e2%80%92-media-composer-manual-uninstall-pc-%e2%80%92-avid/
    
    
     Then, you need to download the previous version,
    
    
     All the Media Composer versions are available in the Avid Download Center in your Avid Master Account.
    
    
     http://avid.force.com/pkb/articles/How_To/Using-the-Avid-Download-Center
    
    
     You don´t need to deactivate the license.
    
    
     I would like to add the issue is fixed in the next Media Composer release.
    
    
    Kindly,
    
    
    Fernando
    Avid Global Customer Care|Video
  • Wed, Feb 19 2020 3:40 PM In reply to

    Re: No audio with linked AVCHD files 2019.12

    IT works in the public Beta 2020.2.

    iMac i5 27", 40GB RAM, OS 10.14.6 with Symphony 2019.12, BlackMagic mini monitor. MacBook Pro, 16GB RAM with OS 10.13.6 with MC 2018.12.12 and BMD... [view my complete system specs]

    With best wishes, Roger Shufflebottom

    ACI, Technical Tutor (Editing), Faculty of Media and Communication, Bournemouth University, Dorset, UK

  • Tue, Mar 24 2020 2:49 PM In reply to

    Re: No audio with linked AVCHD files 2019.12

    Meanwhile, I have been transcoding them in Encoder to DNx and re-linking to those.

    iMac (Retina 5K, 27 inch, late 2017) 3.8ghz Intel Core i5, 64gb 2400 mhz DDR4, AMD Radeon Pro 580 8gb, OS Mojave 10.14.6, Avid MC 2019.12.0 [view my complete system specs]
Page 1 of 1 (5 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller