Latest post Sat, Sep 11 2021 11:40 AM by Philip Kapadia. 10 replies.
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  • Sun, Jan 5 2020 7:22 AM

    • tpowell
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    Cannot save rolling title in MC 2019.12

    I reported this problem on a different thread, but it was MC 2019.11. Essentially, whether I create a rolling title, or try to modify an existing one, the Title Tool will not save the rolling title. I have created new user settings, tried it in different projects, manually reinstalled MC, etc. I can reproduce the problem in any project, including new projects with new user settings. I can also recreate the problem in MC 2019.11 and 2019.9. If I roll back to MC 2019.6, the problem is not there and Title Tool operates normally. It is just a simple text rolling credit. Here are the steps that I went through:

    1. Create a rolling title.

    2. 1 page worth of lines – Saves as normal

    3. More than 2 pages worth of lines in the rolling title, it does not save. Screen blinks, Media Composer icon from dock jumps up, Title Tool Edit window comes back. It does not close.

    4. Using Save As allows you to “save” the title by going through the screen that allows you to name it and tell it where to go, but it does not save it there, and it does not save it to the bin. However, the title tool edit window sometimes closes. Other times, it doesn't. Whether it closes or not, it doesn't save.

    5. If I use a rolling title created from 2019.6 (where everything works as normal), I can access it on the timeline in effects mode, select “edit title,” which brings up the title tool window, and I can edit it. Here is where it gets really weird. 

    6. I have the same problem trying to save it. It does not save, and the title tool edit window just pops back up. I can do this multiple times with the same result. Using Save As sometimes does the same thing, and sometimes goes into the “save as” screen, allowing me to tell it what to call it and where to save it. When I select save, again it does not save it to the bin, it does not update it in the timeline, and it doesn’t show up anywhere. The original title is still represented on the timeline with not title saved to the bin. 

    7. If I go back into effect mode and select “edit title,” it brings me to the title tool edit screen, but shows me the modified title. Obviously, it saved it somewhere, but it is not accessible and it does not show up in the bin or on the timeline. Only the original rolling title is there.

    8. If I close Avid, then restart my system and go back into the project, the original title is still represented on the timeline and the new edited title does not show up in the bin, even with the set bin display set to display titles and effects. However, I can go into effect mode on the same rolling title and it shows the revised version in the edit title mode, but again I can’t get it to save either onto the timeline or into the bin.

    9. Rolled back to 2019.11, new user settings, same problem.

    10. Rolled back to 2019.9, new user settings, same problem.

    11. Rolled back to 2019.6, new user settings, works as normal. Accessing the same test title roll that wouldn’t save, the timeline showed the original title, but effect mode/edit title showed the revised version created in 2019.12. However, a simple save updated the timeline, as normal, with the revised title and it was saved to the bin, as normal. The revised title now shows up on the timeline. Everything with the title tool is normal in 2019.6, but 2019.12, 2019.11 and 2019.9 all have this same bug.

    iMac (Retina 5K, 27-inch, Late 2015)

    Mac OS 10.14.6

    MC 2019.12.0

    32GB RAM

  • Mon, Jan 6 2020 2:31 PM In reply to

    • Marianna
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    Re: Cannot save rolling title in MC 2019.12

    Got a case going for you so we can get to the bottom of this one....

    Marianna

    Sr. Director | Customer Experience and Community [view my complete system specs]
  • Mon, Jan 6 2020 10:15 PM In reply to

    • Editmvp
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    Re: Cannot save rolling title in MC 2019.12

    I have had the exact same issues with 2019.x.  Ended up going back to 2018.12.8 until 2019.x works better.

    Primary System: Media Composer Ultimate 2024.6 | Avid Artist DNxIO | iMac 2020 i9 10-Core 3.6/128GB/2TB-SSD/Radeon Pro 16GB / OS 14.6.1 | Artist Color... [view my complete system specs]
  • Mon, Jan 6 2020 10:51 PM In reply to

    • Marianna
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    Re: Cannot save rolling title in MC 2019.12

    Jack

    Got a case going for you too...  03857707

    Marianna

    Sr. Director | Customer Experience and Community [view my complete system specs]
  • Tue, Feb 4 2020 9:54 PM In reply to

    • dkeeling
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    • Chicago
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    Re: Cannot save rolling title in MC 2019.12

    Marianna, we are seeing this same problem on our machines as well. Do you have a fix yet?

    Thanks,

    Dennis

    Media Composer, ProTools [view my complete system specs]

    Dennis Keeling, MFA
    Post Production Manager
    Cinema and Television Arts
    Columbia College Chicago
    Phone 312-369-6768
    Fax 312-369-8044
    www.colum.edu/ctva

  • Tue, Feb 11 2020 4:55 AM In reply to

    • Twosheds
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    • Melbourne, Australia
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    Re: Cannot save rolling title in MC 2019.12

    Same issue here. Unable to edit and save existing rolling title. I can create a new rolling title okay, but if I copy and paste the old text into the new rolling title, it won't save.

    Media Composer Ultimate 2019.6 and 20.8.0 Mac OSX 10.14.6 and 10.15.6 DNxIO and DNxIQ iMac 27" Late 2013 i7 16GB, iMac 27" 2019 i9 64GB MacPro... [view my complete system specs]
  • Tue, Feb 11 2020 1:54 PM In reply to

    • Marianna
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    Re: Cannot save rolling title in MC 2019.12

    Twosheds....

    This is being worked on.....  Bug MCCET-3406 and hopefully will be resolved soon as there is a lot of activity in engineering on it.

    Marianna

    Sr. Director | Customer Experience and Community [view my complete system specs]
  • Thu, May 7 2020 8:48 AM In reply to

    • Twosheds
    • Not Ranked
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    • Melbourne, Australia
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    Re: Cannot save rolling title in MC 2019.12

    Just updated to MC 2019.12.1, still seeing the same issue. I can create a rolling title, but if there are more than 2 pages it won't save.

    Media Composer Ultimate 2019.6 and 20.8.0 Mac OSX 10.14.6 and 10.15.6 DNxIO and DNxIQ iMac 27" Late 2013 i7 16GB, iMac 27" 2019 i9 64GB MacPro... [view my complete system specs]
  • Tue, Jun 22 2021 8:52 AM In reply to

    • derDoyle
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    Re: Cannot save rolling title in MC 2019.12

    MC 2021.2, same issue here, more than one page doesn't save the title.

    No fix in the Readmes for 2021.3/5/6

     

    EDIT: 2021.3 seems to work.

    Clients: 1) MacMini8.1, 3,2GHz 6-Core i7, 16GB (2667) RAM, Intel UHD630, 256GB SSD, macOS 10.14.6, Avid MediaComposer 2021.6, Avid Artist DNxID 2) MacPro6... [view my complete system specs]

    Passionate In-House Avid Support

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  • Fri, Sep 10 2021 10:18 PM In reply to

    • JamesVibe
    • Not Ranked
    • Joined on Mon, Apr 7 2008
    • Posts 34
    • Points 415

    Re: Cannot save rolling title in MC 2019.12

    Has anyone figured this out yet?????

    I just upgraded to 2021.6  and still CANNOT SAVE a rolling title from the basic title tool.    Like above mentioned.... it works when im in the tool fine.   Only at the most crucial point -after i have worked on creating the title for a while.... i cant freaking save the title!!!!!!  WTF AVID?????? 

    WE NEED A SOLUTION FOR THIS SIMPLE SIMPLE FUNCTION!!!!!!!!  

     

    Computer specs 

    Avid Media Composer Ultimate 

    Imac Pro 2017

    MacOS High Sierra

    Version 10.13.6

    3.2 Ghz

  • Sat, Sep 11 2021 11:40 AM In reply to

    Re: Cannot save rolling title in MC 2019.12

    derDoyle:

    EDIT: 2021.3 seems to work.

    Can confirm.

    Editing Movie Magic.

    My Equipment & System Specs

    Media Composer Ultimate 2022.12.2 | Pro Tools Studio 2022.21 | Sibelius Artist 2022.12 

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