Latest post Thu, Jul 25 2019 6:28 PM by Marianna. 2 replies.
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  • Tue, Jul 23 2019 1:29 PM

    • HIM NYC
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    • Joined on Sun, Sep 24 2017
    • Posts 1
    • Points 15

    URGENT: AMC 2019.6 randomly crashes on import


    I have been having the same issue for a while now and can't find a solution online. I am working on Media Composer 2019.6 on a brand new PC and it crashes everytime I try to import footage. It starts the import and then randomly crashes while importing. 

    I have tried draging and droping the footage or using source browser (haven't tried to link the footage though I need the files to be in my avidmediafiles folder).

    The way I do now is import the files one after the other and saving after every successful import, praying that it wont crash for the next big file... This is not doable. Please help!

    Here are the technical specs:

    Footage : Canon MOV from 1dx MarkII mostly shot on 50 fps some files are 4k

    Codec on import : XDCAM 50MB/S

    Project specs: 1080p 25 fps

    PC: Intel Core I9 9900K @3.60GHZ, 64go RAM, Windows 10 1809 17763.615

    3 Monitors


  • Tue, Jul 23 2019 8:55 PM In reply to

    • jef
    • Top 50 Contributor
    • Joined on Sun, Feb 26 2006
    • Maryland
    • Posts 3,719
    • Points 44,650

    Re: URGENT: AMC 2019.6 randomly crashes on import

    You should be able to link and then consolidate.  This should be faster than a classic import and higher quality as well.

    This does not answer your crash issue, but is the accepted method for handling this codec.


    Avid DS 11.0.2 R.I.P | MC "Well, it depends ..." mostly 8.12.9|OS 10.14.x - iMac Pro 2019 - home system MacPro Dual 2.8 8core GTX680 "Harpertown"... [view my complete system specs]


    Jef Huey

    Senior Editor

    Old Stuff

  • Thu, Jul 25 2019 6:28 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 11,309
    • Points 232,390
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator

    Re: URGENT: AMC 2019.6 randomly crashes on import


    I also created a case for you...



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