Latest post Tue, Jun 25 2019 12:25 PM by Marianna. 1 replies.
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  • Tue, Jun 25 2019 12:17 PM

    Update Problem with subscription renewal

    When trying to update my MC perpetual license subscription a box appears with the text "Customer notification".

    This box cannot be deleted and makes continuing the update procedure impossible.

    MB: ASRock Z390 Taichi Ultimate. CPU: Intel Eight Core i9-9900K/3600 16MB Cache, SATA Hard Disks Raid (2x4 TB), GPU 1200MHz. GC: Gainward RTX2080 Super... [view my complete system specs]
  • Tue, Jun 25 2019 12:25 PM In reply to

    • Marianna
    • Top 10 Contributor
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    Re: Update Problem with subscription renewal

    Roland

    Please email me the system ID and My Avid email.  Indicate the OS you are on as well.

    Marianna

    Director of CSM | Customer Advocate [view my complete system specs]
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