Latest post Sun, Jan 3 2021 2:54 AM by Sam Beckett. 17 replies.
Page 1 of 2 (18 items) 1 2 Next >
Sort Posts: Previous Next
  • Fri, Apr 12 2019 6:01 PM

    • CHL
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Posts 41
    • Points 585

    Pitch Correction during Shuttle bug

    There seems to be a a bug in that the Pitch Correction during shuttle feature reverts back to chipmunk voice randomly.  The toggle is always ON in the audio setting but after a bit of working and I shuttle, I hear chipmunk voice again.  If I go back to the Audio settings, the Pitch Correction is still ON.  If I turn it off and on, it'll work for a while and then back to chipmunk voice.  It seems random on why the feature doesn't stick.  

    If I'm missing something please let me know.  Thanks!

    MC 2019.11, Mac OS 10.14.6 iMac 2017 5k, 4.2Ghz i7, 32GB RAM, Radeon Pro 580 8 G [view my complete system specs]
  • Sat, Apr 13 2019 6:27 AM In reply to

    Re: Pitch Correction during Shuttle bug

    It’s helpful if you specify the version you are running, so others can verify. Thx!

    Media Composer Symphony | PT Ultimate | Win10 HPZ | OSX MBP | ISIS5000 [view my complete system specs]
  • Sat, Apr 13 2019 4:57 PM In reply to

    • CHL
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Posts 41
    • Points 585

    Re: Pitch Correction during Shuttle bug

    Ah yes, I am on the latest 2018.12.3 on Mac 10.13.6 on a 2017 iMac iMac (Retina 5K, 27-inch, 2017), 4.2 GHz Intel Core i7, 32GB RAM, Radeon Pro 580 8192 MB.

    MC 2019.11, Mac OS 10.14.6 iMac 2017 5k, 4.2Ghz i7, 32GB RAM, Radeon Pro 580 8 G [view my complete system specs]
  • Wed, Apr 17 2019 12:00 PM In reply to

    • Marty
    • Top 150 Contributor
    • Joined on Sat, Dec 3 2005
    • Berlin, Germany
    • Posts 968
    • Points 11,405

    Re: Pitch Correction during Shuttle bug

    A friend of mine is having the same problem in 2018.11 & OSX 10.13.6 with iMac Pro.

    all different setups in various editing suites. my own: MC 2021.9, OSX 10.14.6, iMac (Retina 5K, 27-inch, 2019), 3,6 GHz Intel Core i9, 64GB RAM, Radeon... [view my complete system specs]

    www.film-editing.de

  • Wed, Apr 17 2019 8:52 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 11,585
    • Points 255,845
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: Pitch Correction during Shuttle bug

    CHL...

    Got this one as I just reproduced it as well....

    I will create a case for everyone experiencing this....

    Marianna

    Director of CSM | Customer Advocate [view my complete system specs]
  • Wed, Apr 17 2019 8:56 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 11,585
    • Points 255,845
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: Pitch Correction during Shuttle bug

    Marty:

    A friend of mine is having the same problem in 2018.11 & OSX 10.13.6 with iMac Pro.

    Hey Marty

    Can you ask that they email me directly with their spec's and what happens?

    Marianna

    Director of CSM | Customer Advocate [view my complete system specs]
  • Mon, Apr 29 2019 6:56 PM In reply to

    • robweir
    • Not Ranked
    • Joined on Sun, Jun 2 2013
    • Posts 4
    • Points 40

    Re: Pitch Correction during Shuttle bug

    Any word on this bug? The random chipmunks are driving me crazy. They constantly come and go. Can't discern any pattern or cause.

    Windows 10, MC 2018.12.3, Dell 7820, nvidia p2000, BM Intensity Pro 4K

  • Mon, Apr 29 2019 8:03 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 11,585
    • Points 255,845
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: Pitch Correction during Shuttle bug

    Robweir

    Just reported the past week so I KNOW it isnt fixed - but I can find out if it was reproduced.

    Marianna

    Director of CSM | Customer Advocate [view my complete system specs]
  • Fri, Jun 14 2019 7:06 PM In reply to

    • Tilmann
    • Not Ranked
    • Joined on Tue, Dec 3 2013
    • Sofia/Karlsruhe
    • Posts 13
    • Points 145

    Re: Pitch Correction during Shuttle bug

    +1

    Having the same problem here.

    MC Version:2018.12.5.51845.0

    macOS 10.13.6 p, li { white-space: pre-wrap; }

    2019 MBP, 2,4 GHz i9, 64GB DDR4, AMD Radeon Pro 5600M 8 GB, Blackmagic UltraStudio Express, MC 2022.04 on Monterey 2013 iMac14,2, 3,5 GHz Intel Core... [view my complete system specs]
  • Fri, Sep 13 2019 4:53 PM In reply to

    Re: Pitch Correction during Shuttle bug

    Still experiencing this in 2018.12.6 & 12.7.

    • MC 2022.7 • MacBook Pro (16-inch, 2021) [OS 12.4 | M1 Max | 64 GB RAM ] ##### • MC 2018.12.15 [NEXIS 19.8.0.2 | Avid Artist DNxID] • iMac Pro... [view my complete system specs]
  • Sun, Mar 22 2020 3:01 AM In reply to

    Re: Pitch Correction during Shuttle bug

    I use 2019.12.0 on MacOS Mojave.  The "Pitch Correction During Shuttle" option seems to have no effect.  The Source Monitor always chipmunks, regardless of the setting.  The Record Monitor always corrects pitch to normal, regardless of the setting.

    This is a really useful feature when you have to scrub 2.5 hours of audio per scene from a self-contained Tascam lavalier and forgot to run a stopwatch to write down timecode for each take.  I don't want to waste my time processing these audio tracks at normal speed.

    It's also how Final Cut pro worked from like 2002, so...

    Thanks.

    Mark

  • Sun, Mar 22 2020 3:04 AM In reply to

    Re: Pitch Correction during Shuttle bug

    I use 2019.12.0.  The setting has no effect.  Source monitor always chipmunks.  Record monitor always corrects pitch.

    This is a very useful setting.  Thank you.

     

  • Fri, Oct 16 2020 7:12 PM In reply to

    Re: Pitch Correction during Shuttle bug

    same here. 2020.9, Windows 10.

  • Mon, Oct 19 2020 3:14 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 11,585
    • Points 255,845
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: Pitch Correction during Shuttle bug

     

    Daniel Missirlian:

    same here. 2020.9, Windows 10.

    Daniel

    This is concerning as MCCET-3394 - Avid pitch correction during shuttle does not work ws fixed in 

    2019.12.2 , 2018.12.12, 2020.8. 

    Are you sure you are SEEING the SAME exact issue????

    Detailed Description of Problem and "Click-by-Click" steps to reproduce
    ---------------------------------------------------------------------------------------------
    Avid pitch correction malfunctions during shuttle. Audio will sound like "chipmunk" randomly even if pitch correction in audio settings is on.

    1. Confirm Setting> Audio Settings Pitch Correction during Shuttle is toggled "On"
    2. Shuttle in sequence.
    3. Audio will "revert back to chipmunk voice"
    4. Checking setting will show it is still active in On selection

    pleae email me your information so I can get. case going on it if YOUR issue is NEW.

    Marianna

    Director of CSM | Customer Advocate [view my complete system specs]
  • Mon, Oct 19 2020 3:17 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 11,585
    • Points 255,845
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: Pitch Correction during Shuttle bug

    Zork

    Fixed in versions:  2019.12.2 , 2018.12.12, and 2020.8 and higher 

    Marianna

     

    Director of CSM | Customer Advocate [view my complete system specs]
Page 1 of 2 (18 items) 1 2 Next >

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller