Latest post Fri, Mar 3 2017 4:02 PM by Marianna. 6 replies.
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  • Mon, Feb 13 2017 5:13 PM

    AvidBinIndexer crashing on Quitting.

    every time i quit th MC the AvidBinIndexer crashes,  i updatet to the last version, still happening.

    what can i do???

     

     

     

    Process:         AvidBinIndexer [11280]

    Path:            /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidBinIndexer.app/Contents/MacOS/AvidBinIndexer

    Identifier:      com.avid.AvidBinIndexer

    Version:         1.0 (1)

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [261]

    Responsible:     AvidBinIndexer [11280]

    User ID:         502

     

    Date/Time:       2017-02-13 18:06:38.559 +0100

    OS Version:      Mac OS X 10.9.5 (13F1911)

    Report Version:  11

    Anonymous UUID:  17E13D20-7BDD-F7DD-AE36-161AB92F3719

     

     

    Crashed Thread:  0  Dispatch queue: com.apple.main-thread

     

    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000125c06cd3

     

    VM Regions Near 0x125c06cd3:

        mapped file            0000000125b25000-0000000125b9d000 [  480K] rw-/rwx SM=COW  /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/Resources/English.lproj/Localized.rsrc

    --> 

     

    MORE IN THE ATTACHMENT

     

     

    3 GHz 8 core Intel Xeon E5 MacProlate 2013/ 64 GB / 10.12.6 / MC18.12.3 / AMD FirePro D300 2048 MB [view my complete system specs]
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  • Mon, Feb 13 2017 5:22 PM In reply to

    • Marianna
    • Top 10 Contributor
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    Re: AvidBinIndexer crashing on Quitting.

    Hey there

    In the projects folder, there is a "SearchData" folder.   It contains a file called "_SearchDB_".

    When this file gets corrupt it can cause the Bin Indexer to stop functioning correctly.

    Delete it and Avid will rebuild the file when you open the project.

    Try that and report back

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

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  • Tue, Feb 14 2017 11:22 AM In reply to

    Re: AvidBinIndexer crashing on Quitting.

    thank you for your very quick reply!

    no:  deleting _SearchDB_ does do the trick.  after quitting MC it still chrashes, see reports att.

    i just realized, when opening the MC the TranscodeServiceWorker and QuicktimeOPserver dont work.

     

    i can work normally, i just cant quick properly.

     

    greatings from Ausrtria.

     

     

     

     

     

     

    3 GHz 8 core Intel Xeon E5 MacProlate 2013/ 64 GB / 10.12.6 / MC18.12.3 / AMD FirePro D300 2048 MB [view my complete system specs]
  • Tue, Feb 14 2017 4:15 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
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    Re: AvidBinIndexer crashing on Quitting.

    this was an issue back in 7.0.3 timeframe....  and was related to 10.9.x of the OS.

    I know that a complete unistall and reinstall of MC reoslved it for most and the rest updated their OS as well.

    Are you able to uninstall MC and try that route first?

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Tue, Feb 14 2017 6:03 PM In reply to

    Re: AvidBinIndexer crashing on Quitting.

    thanks, ill try to reinstall MC but not untill next week.  i dont like the new OS,  i still miss the 10.8.6! 

     

     

     

    3 GHz 8 core Intel Xeon E5 MacProlate 2013/ 64 GB / 10.12.6 / MC18.12.3 / AMD FirePro D300 2048 MB [view my complete system specs]
  • Fri, Mar 3 2017 3:50 PM In reply to

    Re: AvidBinIndexer crashing on Quitting.

    HI Marianna,

    finally had the chance to uninstall / delete all _SearchDB_ / repair permissions / restart / reinstall / repair permissions. 

    i took the new MC 8.8, install and opening projekt worked super!

    on opening the MC  the TranscodeServiceWorker does not responce.

     

    Call graph:

        2918 Thread_18177   DispatchQueue_1: com.apple.main-thread  (serial)

        + 2918 start  (in libdyld.dylib) + 1  [0x7fff92f055fd]

        +   2918 main  (in TranscodeServiceWorker) + 393  [0x108885e84]

        +     2918 Threads::SemaRepNative::Decrement(char const*, long)  (in AvidCoreThreads) + 209  [0x10933b823]

        +       2918 _dispatch_semaphore_wait_slow  (in libdispatch.dylib) + 147  [0x7fff890ac9be]

        +         2918 semaphore_timedwait_trap  (in libsystem_kernel.dylib) + 10  [0x7fff8f8b8a6e]

        2918 Thread_18178   DispatchQueue_2: com.apple.libdispatch-manager  (serial)

          2918 _dispatch_mgr_thread  (in libdispatch.dylib) + 52  [0x7fff890aa136]

            2918 _dispatch_mgr_invoke  (in libdispatch.dylib) + 239  [0x7fff890aa421]

              2918 kevent64  (in libsystem_kernel.dylib) + 10  [0x7fff8f8bd662]

     

    editing works fine!

     

    on quitting the AvidBinIndexer still chashes: 


    Date/Time:       2017-03-03 16:45:24.407 +0100

    OS Version:      Mac OS X 10.9.5 (13F1911)

    Report Version:  11

    Anonymous UUID:  17E13D20-7BDD-F7DD-AE36-161AB92F3719



    Crashed Thread:  0  Dispatch queue: com.apple.main-thread


    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000120753cd3


    VM Regions Near 0x120753cd3:

        mapped file            0000000120672000-00000001206ea000 [  480K] rw-/rwx SM=COW  /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/Resources/English.lproj/Localized.rsrc

    --> 

        MALLOC_LARGE           00000001207c2000-0000000120881000 [  764K] rw-/rwx SM=PRV  


    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0   ???                           0x0000000120753cd3 0 + 4839521491

    1   com.apple.CoreFoundation       0x00007fff8c44e6ca +[__NSArrayI __new:::] + 90

    2   com.apple.CoreFoundation       0x00007fff8c44e38e CFArrayCreate + 142

    3   com.apple.CoreFoundation       0x00007fff8c4f63da __CFDateFormatterGetSymbolsArray + 362

    4   com.apple.CoreFoundation       0x00007fff8c4f6109 CFDateFormatterCopyProperty + 1257

    5   org.qt-project.QtCore         0x00000001054615f7 QSystemLocale::query(QSystemLocale::QueryType, QVariant) const + 2807

    6   org.qt-project.QtCore         0x000000010524d1f9 QLocale::dayName(int, QLocale::FormatType) const + 153

    7   org.qt-project.QtCore         0x0000000105228341 QDate::toString(Qt::DateFormat) const + 609

    8   com.avid.searchsupport         0x0000000107486719 MyOutputHandler(QtMsgType, QMessageLogContext const&, QString const&) + 218

    9   org.qt-project.QtCore         0x00000001051d69ed qt_message_output(QtMsgType, QMessageLogContext const&, QString const&) + 13

    10  org.qt-project.QtCore         0x00000001052c9bd0 QDebug::~QDebug() + 96

    11  com.avid.AvidBinIndexer       0x000000010515d57e main + 2267

    12  libdyld.dylib                 0x00007fff92f055fd start + 1


     

    I can life with that, as long as i can edit fine, its just a hastle, and does not feel good... 

     

     

    kind regards michael 

     

    3 GHz 8 core Intel Xeon E5 MacProlate 2013/ 64 GB / 10.12.6 / MC18.12.3 / AMD FirePro D300 2048 MB [view my complete system specs]
  • Fri, Mar 3 2017 4:02 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 10,935
    • Points 227,490
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    Re: AvidBinIndexer crashing on Quitting.

    Michael

    Can you emailme this thread and also include your system ID. I tried to fnd you via your email on community but it is not tied to anything.

    email is below

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

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