Latest post Wed, Dec 20 2017 2:02 PM by Marianna. 8 replies.
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  • Thu, Apr 7 2016 4:01 PM

    Getting "didreader xraiseunexpectedstreamstatus async timeout error" constantly

    I don't know why, but I keep getting the didreader xraiseunexpectedstreamstatus async timeout error. I don't know the exact cause, as it's different every time, but all of a sudden, I'll try to play a group or a transcoded clip -- no effects or color correction or anything -- and I'll just get audio, no video. If I disable the monitor and just listen to the audio, it's fine, but if I make the mistake of trying to actually see my footage, I get the error. When I switch users or trash settings, I get the same thing in every project. Recently, I've also been getting "Exception: Error." Non-stop. My entire job is syncing and making multigroups and I can't play my files.

    I'm running MC 8.5.1 and MAC OSX 10.10.4 with 8GB of ram. I shut off my computer every night and start every morning by trashing database and MC State files to start with as clean of a slate as possible. Even doing all of this, I only get about an hour or so of work in before the errors start up again. What am I doing wrong?

    Avid Media Composer 8.6.0 • MAC OS High Sierra 10.13.4 • iMac (Retina 5K, 27-inch, Late 2014) • 4 GHz Intel Core i7 • 16 GB 1600 MHz DDR3 • AMD Radeon... [view my complete system specs]
  • Thu, Apr 7 2016 5:43 PM In reply to

    • Marianna
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    Re: Getting "didreader xraiseunexpectedstreamstatus async timeout error" constantly

    Only seen this once before....

    It was a hardware error. The custoemr was running a Lacie eSata hub to a Raid drive array. The hub needed to be rebooted.

    whats your overall setup?

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

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  • Thu, Apr 7 2016 8:33 PM In reply to

    Re: Getting "didreader xraiseunexpectedstreamstatus async timeout error" constantly

    2013 iMac, but the project, the media, and all the transcoded files are on a 16TB AppleRAID version 2.0. Could that be causing the problem? I'm working back and forth between mine and the editor's Avid, and I only have trouble with the RAID. 

    Avid Media Composer 8.6.0 • MAC OS High Sierra 10.13.4 • iMac (Retina 5K, 27-inch, Late 2014) • 4 GHz Intel Core i7 • 16 GB 1600 MHz DDR3 • AMD Radeon... [view my complete system specs]
  • Fri, Sep 23 2016 7:16 PM In reply to

    • CFPCA_WSU
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    Re: Getting "didreader xraiseunexpectedstreamstatus async timeout error" constantly

    I too am getting this error but i am working off an ISIS 5500

    It is happening on a new windows 10 box with MC 8.6.3 , we had to re-encode the clips from the tricaster to even get them in the editor, now this problem is happening. Any clue anyone

  • Wed, Sep 27 2017 9:50 PM In reply to

    • J. Seibel
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    Re: Getting "didreader xraiseunexpectedstreamstatus async timeout error" constantly

    We are getting this on Avid 8.9 and we are on NEXIS.  Any thoughts?  

  • Sat, Nov 25 2017 8:12 AM In reply to

    Re: Getting "didreader xraiseunexpectedstreamstatus async timeout error" constantly

    I too am getting this error. Ever since I upgraded to the latest Avid version it's been bugging....

  • Wed, Dec 20 2017 8:42 AM In reply to

    Crying [:'(] Re: Getting "didreader xraiseunexpectedstreamstatus async timeout error" constantly

    I'm not the only one with this problem. I know is not the files or hardware because I could edit the same files in Final Cut X.

     


  • Wed, Dec 20 2017 8:43 AM In reply to

    Re: Getting "didreader xraiseunexpectedstreamstatus async timeout error" constantly

    Anothe screenshot with problem. 

    I tried importing instead of linking and same problem.


  • Wed, Dec 20 2017 2:02 PM In reply to

    • Marianna
    • Top 10 Contributor
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    Re: Getting "didreader xraiseunexpectedstreamstatus async timeout error" constantly

    Try this as normally this is what fixes it.

    http://avid.force.com/pkb/articles/en_US/Troubleshooting/en268209

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

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