Latest post Tue, Apr 12 2016 8:49 PM by Kevin Klimek. 32 replies.
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  • Fri, Oct 2 2015 3:02 PM

    Idea [I] OS X 10.11 "El Capitan" - Download Now, Don't Install

    As Apple has released El Capitan this week, I strongly recommend all Mac users download the OS from the App Store now, but DO NOT INSTALL IT.  After the download is complete, the installer will launch which you can force quit.  You'll then find an application called "Install OS X El Capitan" in your Applications folder.  Save it for future use.

    No Avid products support OS X 10.11 at this time, so please do not install it unless you want to beta test for yourself.

    With the base version in hand, you will be able to download any Combo update to install an Avid-qualified OS.  Once 10.11.1 comes out, that will be the only version available from the App Store.

    Symphony v2019 | OS 10.13.6 • Nitris DX • 12-core MacPro (Mid 2012) • 36 GB RAM • Facilis Terrablock 24EX [view my complete system specs]

    -- Kevin

  • Fri, Oct 2 2015 4:53 PM In reply to

    • Marianna
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    Re: OS X 10.11 "El Capitan" - Download Now, Don't Install

    As Kevin stated, do NOT upgrade to El Capitan! Additional info to support the post above located in the following Knowledge base article: http://avid.force.com/pkb/articles/compatibility/Mac-OS-X-10-11-El-Capitan-support-for-Media-Composer-Pro-Tools-Sibelius-EUCON-and-ISIS OS X 10.11 (El Capitan) is not supported at this time with any MC versions Known Issues: 1. Unpredictable GUI performance issues such as slowness opening and closing windows or bins. 2. Other GUI issues like black flashing during window resizing, GUI artifacts, and application messages taking a long time to appear and disappear. 3. Crashing when working in Frame View mode. I suggest everyone on a Mac subscribe to the Knowledge base article above and you will be updated vua email each time changes are made to the document so you know when and if we approve it. Go to the article directly. Under Tools you will see:  Email Print Subscribe Select Subscribe  Enter your first and last name and email address. Again, when any changes are made to this document relating to Mac OS X El Capitan support you will be notifed. Thanks all. Marianna

     

    Director of CSM | Customer Advocate [view my complete system specs]
  • Fri, Oct 2 2015 5:31 PM In reply to

    Re: OS X 10.11 "El Capitan" - Download Now, Don't Install

    Is there a reason AVID is so behind on updating their software? I'm still dealing with major bugs on OS 10.10.3. My Avid crashes pretty much every time I try to match frame a clip, which is a major issue when trying to edit a feature film.

    A thread has been started here, and we haven't heard anything yet from AVID and it's been going on for awhile.

    http://community.avid.com/forums/p/134940/771351.aspx#771351

    I thought one of the reasons of switching to a subscription model was to allow AVID to catch up on software releases, but instead buggier versions are released that aren't fully tested. I understand it's very difficult to catch all the bugs, but match framing crashes is a very big thing to miss. And Adobe, Blackmagic, and FCPX seem to stay consistent on updating their software to stay current with OSX releases.

    AVID, I love you so much, for so many reasons, but having to keep my computers hidden from updates so AVID works properly is a major pain. Please catch up, you're losing customers every day.

     

     

  • Sat, Oct 3 2015 2:59 AM In reply to

    • hbrock
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    Re: OS X 10.11 "El Capitan" - Download Now, Don't Install

    You realize that you're preaching to the choir?  Avid hosts and supports this Forum but it shouldn't be construed as a conduit to management.

    For better or worse, Avid doesn't qualify a OSX release until it's released publicly.  Why?  Things change in betas.  It's like chasing a moving target.  I'm not defending or advocating a policy, just passing along the info.

    In regards to your issue about matchframe problems, I've answered that in the other post about that is specific to that subject where you also expressed your feelings.

    MacPro, MacBook Pro and a Cube (masquerading as a kleenex dispenser). [view my complete system specs]

    Must think of something clever to go here...

  • Mon, Oct 5 2015 5:21 PM In reply to

    Re: OS X 10.11 "El Capitan" - Download Now, Don't Install

    I do realize I'm preaching to the choir, but hey, at least this triggered a response in the other thread!

    I get that betas change, but other companies seem to be updating their editing software just fine, without major bugs popping up in every version. I haven't had a stable version of Media Composer on ANY of my systems for a couple of years now.

    Thanks for taking a look at the match frame issue. Hopefully this gets resolved before I finish cutting my feature.

  • Wed, Oct 7 2015 10:14 AM In reply to

    • omerzait
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    Re: OS X 10.11 "El Capitan" - Download Now, Don't Install

    Where's the LIKE button on this thing...?

  • Fri, Oct 9 2015 3:35 PM In reply to

    • Marianna
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    Re: OS X 10.11 "El Capitan" - Download Now, Don't Install

    Marianna:
    As Kevin stated, do NOT upgrade to El Capitan! Additional info to support the post above located in the following Knowledge base article: http://avid.force.com/pkb/articles/compatibility/Mac-OS-X-10-11-El-Capitan-support-for-Media-Composer-Pro-Tools-Sibelius-EUCON-and-ISIS OS X 10.11 (El Capitan) is not supported at this time with any MC versions Known Issues: 1. Unpredictable GUI performance issues such as slowness opening and closing windows or bins. 2. Other GUI issues like black flashing during window resizing, GUI artifacts, and application messages taking a long time to appear and disappear. 3. Crashing when working in Frame View mode. I suggest everyone on a Mac subscribe to the Knowledge base article above and you will be updated vua email each time changes are made to the document so you know when and if we approve it. Go to the article directly. Under Tools you will see:  Email Print Subscribe Select Subscribe  Enter your first and last name and email address. Again, when any changes are made to this document relating to Mac OS X El Capitan support you will be notifed. Thanks all. Marianna

     

    Hello Video Community,

    You will from us when the El Capitan version of Apple will be available/compatible for Media Composer.

    Have a great weekend everyone!

    Director of CSM | Customer Advocate [view my complete system specs]
  • Wed, Oct 14 2015 5:02 PM In reply to

    • Isaac T.
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    Re: OS X 10.11 "El Capitan" - Download Now, Don't Install

    PSA: El Capitan no longer has RAID support in Disk Utility.

    http://www.macworld.com/article/2987201/operating-systems/hands-on-with-disk-utility-in-el-capitan-tool-for-storage-devices-gets-a-facelift.html

    http://macperformanceguide.com/blog/2015/20151008_0956-OSX_ElCapitan-DiskUtility.html

    Command line? Yes. From a GUI? No.

    Kind of a big deal. I think Apple will reconsider it, though.

    So, again, don't install El Capitan. (For now.)

    Mid-2010 Mac Pro • 2018 MacBook Pro [view my complete system specs]

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  • Thu, Oct 15 2015 6:46 AM In reply to

    • pierreh
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    Re: OS X 10.11 "El Capitan" - Download Now, Don't Install

    Also, Apple is working hard on the 10.11.1 version to fix some serious bugs they introducend. I hope Avid don't bother with the first release and concentrate on having MC working fine with the next update of El Capitan.

    - Work: MacPro 2010 3.46Ghz 12 Cores 48Gig RAM, Mojo DX, 10.14.6 - Home: MacBookPro 2.5Ghz quad-i7, 16Gig Mem and SSD OSX 10.11.6 [view my complete system specs]
  • Thu, Oct 15 2015 12:24 PM In reply to

    • Marianna
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    Re: OS X 10.11 "El Capitan" - Download Now, Don't Install

    pierreh:

    Also, Apple is working hard on the 10.11.1 version to fix some serious bugs they introducend. I hope Avid don't bother with the first release and concentrate on having MC working fine with the next update of El Capitan.

    Hello Pierreh,

    I apologize for the hassle. This is noted and we will be doing our best to provide further updates with El Capitan.

    Director of CSM | Customer Advocate [view my complete system specs]
  • Thu, Oct 15 2015 2:40 PM In reply to

    Re: OS X 10.11 "El Capitan" - Download Now, Don't Install

    pierreh:
    Also, Apple is working hard on the 10.11.1 version to fix some serious bugs they introducend. I hope Avid don't bother with the first release and concentrate on having MC working fine with the next update of El Capitan.

    This is why it is CRITICAL to download NOW if you haven't already.  If you wait until 10.11.1 comes out, you won't have access to the base version from the App Store anymore.  If you have the base version, you will always be able to upgrade to whatever point release Avid supports in the future.  Without it, you're stuck at the current version, which may not yet be approved.

     

    Symphony v2019 | OS 10.13.6 • Nitris DX • 12-core MacPro (Mid 2012) • 36 GB RAM • Facilis Terrablock 24EX [view my complete system specs]

    -- Kevin

  • Tue, Oct 20 2015 4:38 PM In reply to

    Re: OS X 10.11 "El Capitan" - Download Now, Don't Install

    Thank you Kevin for this critical reminder.  

    Could you direct me to a step by step tutorial for partitioning a trash can mac currently running 10.9.2 and MC 7.0.3 (for Phrase Find functionality) to allow for a dual boot to include the OS 10.10.x and MC 8.4.x ?

    Thanks in advance.

     

    New Mac 8 core. 32 Gb RAM D-700 , BMD Ultra 4K, Maxx Digital TB2 RAID [view my complete system specs]
  • Tue, Oct 20 2015 7:01 PM In reply to

    Re: OS X 10.11 "El Capitan" - Download Now, Don't Install

    Richard Boghosian:
    Could you direct me to a step by step tutorial for partitioning a trash can mac currently running 10.9.2 and MC 7.0.3 (for Phrase Find functionality) to allow for a dual boot to include the OS 10.10.x and MC 8.4.x ?

    Unless you can find a utility to do a "soft" partition, I would clone your current configuration (using something like Carbon Copy Cloner) then erase and parition your disk into two partitions using disk utility.  Clone your current config back (I'm assuming that's your Mavericks/MC v7 parition), then install Yosemite and the latest version of MC on the other one.

    You can hold down the option key on boot up and select from the two boot paritions, or use Startup Disk in System Preferences to switch to the other drive.

    But, I would also be making regular backups of both; since they are both the same disk, if you have a physical drive failure, you lose your ability to use either system.  Having two physical HDs eliminates that problem.

     

    Symphony v2019 | OS 10.13.6 • Nitris DX • 12-core MacPro (Mid 2012) • 36 GB RAM • Facilis Terrablock 24EX [view my complete system specs]

    -- Kevin

  • Tue, Oct 20 2015 8:59 PM In reply to

    Re: OS X 10.11 "El Capitan" - Download Now, Don't Install

    Excellent advice. Will the Avid MC load from a dedicated external HD if the computer is booted ( opt D) from the external drive?  

    New Mac 8 core. 32 Gb RAM D-700 , BMD Ultra 4K, Maxx Digital TB2 RAID [view my complete system specs]
  • Wed, Oct 21 2015 4:36 AM In reply to

    • hbrock
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    Re: OS X 10.11 "El Capitan" - Download Now, Don't Install

    It will if it's installed on the drive you boot from.

    MacPro, MacBook Pro and a Cube (masquerading as a kleenex dispenser). [view my complete system specs]

    Must think of something clever to go here...

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