Hi Everyone, We recently upgraded our avid workstations and with that went from using nitris to black magic cards. The problem we are facing with this is that we're not able to use the black magic cards as audio input with the audio punch in tool. The solution now would be to buy either a new (usb...

Quick one. Avid MC 2018.5 and 2018.8 Mac 2013 OS 10.12.6 Nexis 2018.5 Using Scriptsync with group clips, it does not display the take number, instead it apperas to try an use the clip name. Is this a limitation in scriptsync? Thanks

I have a new Mac Book Pro (2017 model actually) with four USB-C ports running High Sierra 10.13.6. I recently installed Media Composer and Application Manager, but the Mac Book won't recognise the dongle. I just get the "which method do you want to use to activete" message. The dongle stiil...

When reimporting relinked sequence in Media Composer, an error pops-up : Source aaf and relinked aaf in attached zip file.

Hi all, we are having a continued error message, related to the attempted opening of the tool palette, from both the source/record monitor, and the settings list in the project window. This only occurs when logging in through network account. Please see below. System setup: MC 2018.5.1 on Sierra 10.12...

Thanks, Bruno! A technician support from AVID helped me during this week - he accessed my computer through remote access, and from there he found what was happening: the photos were saved "too deep", meaning: a folder into another folder, and so on. The guy simply copied and pasted the folder...

Hi, I'm looking to use a Contour Design ShuttlePRO v2 controller for a project. Running Media Composer 2018.4.0 on Mac High Sierra (OS 10.13.) Unfortunately, the ShuttlePRO is not working with Media Composer, though it did work with previous versions of MC. I've updated to the latest Contour...

I had to downgrade back to 2018.5 because 2018.7and Fusion Connect 9.0.2 do not work together.

Hello, I've tried linking, embedding, consolidating... everything in regards to exporting the AAF. I have a group of 15 aafs from very similar projects and 3 of them return this error in Pro tools. "Could not complete the Import Tracks command because an unexpected error happened while trying...

We have been consistently encountering an issue where the Avid Pan & Zoom effect cannot link to photos where the total character length of the photo file name plus file path exceeds some invisible limit! The only way around this has been to copy the photos to root level of NEXIS workspace and link...