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  • Re: HP zBooks and dongles

    Hi Ralph, I tried the USB 2.0 port as well as the USB3.0 ports. Since the dongle works fine on a z400 and using a powered USB3.0 hub, this leads me to believe that the USB controller chipset doesn't provide enough power for this particular dongle. All of the other dongles of a different model that I tested worked fine with the zBook. I think I am
    Posted to Avid Media Composer - PC (Forum) by Ben Wilson on Wed, Oct 21 2015
  • HP zBooks and dongles

    Does anyone here use a dongle with HP's zBook? I have a dongle that apparently does not get enough power from the zBook USB port. It works just fine on a z400 or z420 workstation. Just not the zBooks we have.
    Posted to Avid Media Composer - PC (Forum) by Ben Wilson on Wed, Oct 21 2015
  • Re: Dongle update MC 8

    Hi Roel, I'm not a fan of software licensing either. In my experience, as long as the Dongle Manager can see the dongle and read the dongle file, you should be able to blast it either way. Cheers, Ben Wilson
    Posted to Avid Media Composer - PC (Forum) by Ben Wilson on Wed, Oct 21 2015
  • Windows Security Updates

    What is the current status of approved Windows Security Updates? The last posting of such I can find in the Knowledge Base is from April 21. We now have had Security Updates for May and June. I have been holding off on applying those updates, but the documentation from AVID has not been updated. AND the April security update in the body of the note
    Posted to Avid Media Composer - PC (Forum) by Ben Wilson on Thu, Jun 25 2015
  • Re: Closed Captions?

    I just looked at Telestream's website. According to the blurb on the Caption Maker page, you should be able to use Caption Maker to insert the captions directly into the MXF file. That will save you some time and a transcode step. If the menus are the same in your version, choose EXPORT | HD | Sony Material eXchange Format. The very last prompt
    Posted to General Discussion & Off-Topic (Forum) by Ben Wilson on Thu, Feb 5 2015
  • Re: HD Closed Caption TAPE MASTER....yeah, TAPE!

    If you can print to tape with the captions, you can get a VANC monitor from EEG to insert into the HD-SDI path. That will provide an OSD that will tell you what caption services are present and decode either the 608 or 708 as you choose. It will also alert you to VChip data and AFD data. We use one in our QC station. Works great. Ben
    Posted to Avid Media Composer - PC (Forum) by Ben Wilson on Fri, Jan 9 2015
  • Re: Op1a xdcam export / closed caption issues

    Thanks for the update. I had a suspicion it would be something on their end, but I didn't have enough data to voice that suspicion! Glad they got it worked out.
    Posted to Avid Media Composer - Mac (Forum) by Ben Wilson on Fri, Jul 18 2014
  • Re: Op1a xdcam export / closed caption issues

    Interesting. MacCaption is a fairly recent purchase by Telestream. I would imagine the code base for MacCaption and other Telestream products have not merged yet. At this time, they have to batch jobs to MacCaption instead of doing a direct integration. We just installed a Vantage system. I'll do some tests between our MC 7.0.4 systems and Vantage
    Posted to Avid Media Composer - Mac (Forum) by Ben Wilson on Thu, Jul 17 2014
  • Re: Op1a xdcam export / closed caption issues

    Something must have changed. We have been using MacCaption to create the AAF files for the captions and inserting with MC 5.5 then exporting to XDCamHD MXF Op1a with no issues at all. I haven't tried with our recently upgraded 7.0.4 systems. bu tthen, we have another tool recently in house to insert the captions so the editors don't have to
    Posted to Avid Media Composer - Mac (Forum) by Ben Wilson on Wed, Jul 16 2014
  • Re: no way to activate my new system with my old information

    Call AVID support. Licensing issues are a free support call. I don't have the number right off, but the phone menu is not hard.
    Posted to Avid Media Composer - PC (Forum) by Ben Wilson on Mon, Jul 7 2014
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