Search

Page 1 of 2 (20 items) 1 2 Next >
  • Re: Avid Crashes / Won't Re-Open After Closing

    Thanks for the feedback. I deleted the CATAAC.acf plugin (keeping a copy on my desktop in case this causes another problem!), and MC launched without issue. I'll see how things go and if there are any adverse effects to removing it. I've been having the issue for a while now, but typically if I relaunched the app once or twice it would work
    Posted to Get Started Fast (Forum) by deditguy on Fri, Nov 8 2019
  • Re: Avid Crashes / Won't Re-Open After Closing

    I'm having the same issue. Updated to 2018.12.8 and it didn't solve the problem. Where is the Contents folder you're referring to? I don't see it anywhere in the Avid app folder. Thanks
    Posted to Get Started Fast (Forum) by deditguy on Thu, Nov 7 2019
  • Re: Audio problems with 8.3

    My Nitris DX has house sync going in. In my video output tool settings the Sync Lock is set for Internal. If I have time to try the update again, I'll try switching this to Reference and see if that makes a difference. I've never had to manually switch this setting in the past. 8.2.0 seems to work fine with the Internal setting on. Thanks
    Posted to Avid Media Composer - Mac (Forum) by deditguy on Wed, Apr 8 2015
  • Re: Audio problems with 8.3

    Mondo, I will look into your suggestion if I get a chance to upgrade again. I'm back on 8.2.0 and everything is working fine again. I've never had to manually switch this in the past, but you're right about it being a possible default setting with the upgrade. Thanks for your time and input.
    Posted to Avid Media Composer - Mac (Forum) by deditguy on Tue, Apr 7 2015
  • Audio problems with 8.3

    I've tried upgrading to 8.3 from 8.2 twice since 8.3 was released, once with 8.3 and now with 8.3.1. Each time I've run into an issue with my audio crackling and popping with playback in the timeline. The files are fine when I play them back in another player or NLE. When I play calibration tone it also kicks out after a few seconds when it's
    Posted to Avid Media Composer - Mac (Forum) by deditguy on Thu, Apr 2 2015
  • Re: Horrible phone support

    My most sincere apologies sir. Must be careful with my tone . Check. Got it.
    Posted to Avid Media Composer - Mac (Forum) by deditguy on Thu, Jul 3 2014
  • Re: Horrible phone support

    Marianna, Your response further illustrates why I'm frustrated with Avid customer support. You say that I should've contacted you directly. How in the world should I know who you are? Your email and phone are all over the place? Really? Where? Is it plastered on the Avid Community header? Is there a special Marianna category? Please tell me
    Posted to Avid Media Composer - Mac (Forum) by deditguy on Thu, Jul 3 2014
  • Horrible phone support

    I spent over an hour and a half yesterday talking to one of Avid's so-called tech support representatives in India. The entire call was a waste of my time. First of all, the guy was difficult to understand due to his heavy accent. Then you add in the fact that he's "not familiar with Macs". Gee Avid, don't you think your tech support
    Posted to Avid Media Composer - Mac (Forum) by deditguy on Wed, Jul 2 2014
  • Re: Invalid File Name error upon startup

    I ran into this error message this morning when booting up my Symphony software. I read your answer and realized I had the Gravity soundtrack on my desktop and it had a / in the name. Sure enough, I ejected it and Shazaam! - now boots up fine. Thanks for spreading the knowledge Mike!
    Posted to Avid Media Composer - Mac (Forum) by deditguy on Thu, Jan 30 2014
  • Re: Processing Essence message when trying to link to files via AMA

    Popped it in MediaInfo and here's the specs: MPEG4 (Quicktime), stream: VC-3 (DNxHD 220mbps, 1920x1080, 29.97), PCM audio stream
    Posted to Avid Options Forum (Forum) by deditguy on Thu, Aug 22 2013
Page 1 of 2 (20 items) 1 2 Next >

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller