Hi many thanks for your reply, exscuse my ignorance but im not sure how that will hel or even were those files are located. please advise. thanks

Hi Just recently i have had two Unity workspaces that have become locked. The workspace appears on the desktop with a padlock on the bottom right hand corner. The permissions for these workspaces are set to read only, and i am unable to change them to read write. The workspaces were created with R/W access and had been functioning correctly until recently

i will try them again, do you have email please

it appears that you need soem sort of access code in order to get assistance, i have no idea what and access code or nor how to get one, nor do i wish to purchase if if that is the case.

ringing them now, on hold

Im based in the UK, the number you gave me doesnt work for me

This is what happens I open Media Composer and get a message saying - Software activation failed. I click on that message and i then get a second screen where i choose to upgrade and continue using my dongle. Then Media Composer opens and i am able to work. When Media composer is shut down and re opend, i go through the whole process again. Does that

Dongle manager sees the dongle, and reports that it is ok for vwersion 3.5

As soon as i open MC i get teh SOFTWARE ACTIVATION FAILED message. IF i click ok on that, the next scree that appears is the one with the four options on, i alwasy choose the option that says. I am upgrading from a different version and want to continue using my dongle. After i do that MC runs now problem, but if i quit and start up again i get eh same

Dongles