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Hi, Aren! I think plenty of people would be interested in seeing the macros and/or a demo, so feel free if you have the time. Curious: are you experiencing any delay when re-engaging the Eucon connection from Media Composer? In older versions of Media Composer at least it seemed to take a moment to find the Artist Mix again. Wasn't happy with that
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Another victim here: It has been about two years since this 'feature change' disabled a much-needed function. On my current show, I have been forced to adopt a later version of MediaComposer that will not work well with legacy EuControl versions. And now, the work-around of purchasing an Artist Control or an Artist Transport (for the sole purpose
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[quote user="Marianna"] Got it? [/quote] Got it. We love you, Marianna!
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That, my friend, is just crazy.
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[quote user="fdooman"]they are all in beauty sleep.[/quote] Bummer. Also because this is one technical issue only they can resolve.
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Yes, I can see how that red banner would be disconcerting! This is not what happened in my case. Is your "My Products and Subscriptions" page also telling you that your contract is about to expire?
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[quote user="fdooman"] I'm glad at least yours been ironed out, would you please tell me how? [/quote] In my case it was a simple as downloading the dongle updater file and blasting my dongle. If you are software-licensed, you'll likely have to open a case or wait for a fix through one of the other open cases. [quote user="fdooman"
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Marianna, Raff, RalphC: looks like your folks should look deeply into Luca's situation. My problems are resolved, but obviously there are still issues lurking in the system.
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Wonderful! Thanks for the update.
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Great, glad that helped! Since my case was entirely dongle-based and appears resolved, it may result in "case closed" in Avid's support system Therefore: Marianna / RalphC / Raff: if you see this, would you happen to know whether there is another current ticket open that involves a software-licensed customer? Seems like they are still