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xpress pro
Winter promo did not work
Hi! I was buying a annual subscription last week (16/2). You have a quick button "buy" to the right when you push the "Media composer" button in your web site. I pushed buy and noticed your "Winter promo get 10% off" at the next page. I also say enter code "winter"...
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Posted to
Licensing Options
(Forum)
by
kribba
on Fri, Feb 23 2018
Why can't Media Composer see my Discreet GPU on Macbook Pro?
Hi guys, I'm looking for some help I have a qualified macbook pro mid 2015 with the AMD Radeon R9 2GB discreet GPU. I'm running the latest MC v8.6.3 I get pretty poor playback on effects (in 4k admittedly) so looked at the settngs and apparently my GPU hardware is unsupported because it does...
(read more)
Posted to
General Discussion & Off-Topic
(Forum)
by
davidmclarenroberts
on Tue, Sep 20 2016
Avid Customer Care needs improvement NOW
There seems to be a growing pandemic of error 404 on the Avid and Avid community site. From the customer support page (linked from an avid email less than a week old), I tried to send my issue via multiple topic buttons and their subsequent form windows to no avail (see further below). I tried numerous...
(read more)
Posted to
Media Composer: Get Started Fast
(Forum)
by
jaynew16
on Tue, May 24 2016
Legend Audio Communications Error
Hi Community! I need help by our new issue. Exception: Legend Audio Communications error, hardware Underrun Im getting this error every time i play the timeline. Although it says audio hardware, it does so even with only video on the timeline. Rendering the section helps so maybe its an i/o read/write...
(read more)
Posted to
NEXIS Storage & NEXIS | EDGE
(Forum)
by
Kristian Kovacs
on Thu, May 12 2016
how could simultaneously use my protools (from my iMac and my MacBook
hello not want to look like an idiot , because maybe someone is already aware of this question that I can not solve , I would like to open a section of protools on two different computers with the only reason to work simultaneous work on my two computers or simply save media alquien could explain if...
(read more)
Posted to
Licensing Options
(Forum)
by
Antoniosoundlabrecords
on Tue, Jan 12 2016
Left stranded with no Media Composer
Because of windows 10 I'm now left with a Media Composer that won't work. I was advised, at length, via emails how to sort this out (taking up many hours of my time) only to be told that I can no longer get the upgrades I need. Is this what happens with Avid - after four years your left with...
(read more)
Posted to
Media Composer: Get Started Fast
(Forum)
by
Jamesish
on Fri, Oct 23 2015
Avid Won't Return Phone Calls
Hey all, I had an Avid Standard Support plan that expired on July 14, 2015. The very next day, I called Avid to purchase another year of support so I could keep with the latest Media Composer updates. For some reason, my account would not let me do it online, so I had to call. My first time calling,...
(read more)
Posted to
Media Composer: Get Started Fast
(Forum)
by
JHensley
on Sun, Sep 13 2015
4 years of upgrades with education plan ended after 2 years?
Hi there, I'm posing my question here because I don't want to pay money to contact support for something that shouldn't be happening. I have around 2 years left of upgrades because I bought an education license for Avid (back in Avid 7), but when I went to upgrade in the Application manager...
(read more)
Posted to
Community Issues and Suggestions
(Forum)
by
Kaidumo
on Thu, Sep 10 2015
Adding Avid Support to an ISIS 1000
There are 2 choices for adding support to an Avid ISIS 1000 1. Purchase the required support offer from the reseller when you purchase the ISIS 1000, either Standard or Standard with Extended Hardware Support* 2. Adding support online using your Avid Master Account. First register the ISIS 1000 using...
(read more)
Posted to
NEXIS Storage & NEXIS | EDGE
(Forum)
by
Ed Harper
on Wed, Sep 9 2015
How to purchase educational Support
Hello, While watching a training video about Media Composer, I noticed a price of $99 for a support plan for students and teachers. I am a student, and I wondered if this plan included upgrades to the current version of MC 8 as well as the licensing for Squeeze lite. Curiously, Justin T
(read more)
Posted to
General Discussion & Off-Topic
(Forum)
by
Spare Closet Justin
on Sun, Jul 26 2015
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