Hi, I am setting up interplay for a DS Remote Processor and am getting the following error message: Media Services Engine Critical Startup error The Media Services Database could not be contacted. Please check your DB configuration - Media Services Engine cannot continue When starting AVID Interplay Media Services this error comes up and I am unable to access the Admin Tool, or Stetting buttons. So I cannot change anything to fix this. As soon as I hit OK on the error the program closes. Thanks for any help. Intel Core i7 CPU 965 @ 3.20GHz 5.99 GB of RAM, Windows XP Professional x64 Edition AVID DS v10.2
Installing and configuring the Avid Interplay Media Services (Broker) for Avid DS RP is a task that cannot be accomplished and troubleshooted via a forum such as this.
I urge you to contact Avid Support or, if you don't have an active maintenance, seek help from your reseller.
You should also review the full set up instructions from the Avid DS Installation Guide, in case you missed or skipped some critical steps.
As I read the above error, it appears that the Microsoft SQL Server is not set properly and could be the root cause.
Sylvain LabrosseAvid DS Product Champion | Video Customer SuccessAvid3510 St-Laurent BoulevardMontréal, QC H2X 2V2Canadasylvain.labrosse@avid.com We're Avid. Learn more at www.avid.com
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