Latest post Tue, Nov 24 2009 12:03 AM by camoscato. 23 replies.
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  • Mon, Oct 12 2009 9:04 PM

    • BLKDOG
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    • Lansing, MI
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    • Avid Employee

    Snow Leopard not Qualified for Any version of the Avid software prior to v4.0.4

    Ok, since we are getting two posts a week on this subject, I thought I'd post this as a central clearing house for all your Snow Leopard needs.

    First, Avid had not yet qualified Snow Leopard for any version of the Media Composer software. As a Matter of fact, without a workaround, the software will not launch. You can find the workarounds in this post:

    http://community.avid.com/forums/t/74863.aspx

    We do expect to qualify Snow Leopard in a future release. No dates yet. As soon as we know anything, we'll post it here.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Tue, Oct 13 2009 5:35 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 15,836
    • Points 201,220
    • Avid Employee

    Re: Snow Leopard not Qualified for Any version of the Avid Software

    Just one more reason we have yet to qualify SL. Please be aware of this Major problem with the OS.

    http://www.macobserver.com/tmo/article/snow_leopard_guest_account_wiping_some_home_directories/

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Tue, Oct 27 2009 8:06 PM In reply to

    Re: Snow Leopard not Qualified for Any version of the Avid Software

    So I download the free trial to check it out and I get a "Cant migrate License" message and doesn't run!!!! After much frustration I then have to join the forum to find out why it won't run and now I learn it is not even supported on my new Mac 8-Core????

    Avid, why run a promo if you are going to frustrate potential buyers!!!

     

    Back to FCP!!!!

  • Tue, Oct 27 2009 8:19 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 15,836
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    • Avid Employee

    Re: Snow Leopard not Qualified for Any version of the Avid Software

    If you want to install on Snow Leopard, though not yet suported, it still runs. Just open up the permissions on the Library>Application Support>Avid folder. Create a folder inside there called "Pixie" and one called "SWL" and open the permissions on those too.

    BTW, the 30 day free trial is not a promo. It's just how the software works.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Tue, Oct 27 2009 8:34 PM In reply to

    Re: Snow Leopard not Qualified for Any version of the Avid Software

    fielddominance:
    I then have to join the forum to find out why it won't run

    Oh my... that's the worst thing ever!!!  

    PS, you don't have "join" to Search for answers, you do have to join in order to post.  You've opted to join (and use your first post) to point out that you're going

    Back to FCP!!!!
     

    Why?

     

     

    MacPro dual 2.66GHz 6GB RAM nVIDIA GeForce 7300 GT Storage: 2TB G-Speed eS with controller card 3x1TB Hitachi SATA-II internals, various external FW/USB... [view my complete system specs]

    Kenton VanNatten | Avid Editor (for hire)

    "I am not obsessed... I'm detail-oriented"

  • Tue, Oct 27 2009 8:54 PM In reply to

    Re: Snow Leopard not Qualified for Any version of the Avid Software

    Got it to work with your instructions!!!

     

    Thanks,

    Prio

  • Tue, Oct 27 2009 9:04 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 15,836
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    • Avid Employee

    Re: Snow Leopard not Qualified for Any version of the Avid Software

    Great! Arentcha glad you joined the forums now? Big Smile

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Fri, Oct 30 2009 5:45 AM In reply to

    • Andrew31
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    • Joined on Sun, Sep 13 2009
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    Re: Snow Leopard not Qualified for Any version of the Avid Software

    I know that there is no official word on support for snow leopard yet, but I was wondering historically, how long does it take avid to test and qualify a release for a new flavor of mac os X?

  • Fri, Oct 30 2009 6:22 AM In reply to

    Re: Snow Leopard not Qualified for Any version of the Avid Software

    Andrew31:
    historically, how long does it take avid to test and qualify a release for a new flavor of mac osX
    In the old days when the OS fitted on to a few floppies 3 months was a good average. In the days of overly bloated GB + OS's I guess it depends largely on how many and how major the screw ups Apple (or Windows in the case of W7) make in a new release. Stick out tongue

    Thanks for the continued dongle support

  • Tue, Nov 3 2009 10:36 PM In reply to

    • stonebuda
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    Re: Snow Leopard not Qualified for Any version of the Avid Software

    BLKDOG, what do you mean by open up the permissions? As in literally allow the group everyone read+write for the entire folder?

    Any info would be great.

    Thanks.

  • Tue, Nov 17 2009 3:04 AM In reply to

    Re: Snow Leopard not Qualified for Any version of the Avid Software

    Hi,

    I have just purchased a new macbook pro 17' and a copy of Avid Media Composer 4. I didn't realise until I tried to install MC4 that it does not yet support snow leopard.

    My question is, when an updated (snow-leopard compatible) version is released, will I have to buy another copy? Or will it be a free update?

    If it is the case that any future releases will have to be purchased again, is there any way I can return my current copy of MC4 and get a refund?

     

    Thanks,

    Chris.

  • Tue, Nov 17 2009 3:17 AM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 15,836
    • Points 201,220
    • Avid Employee

    Re: Snow Leopard not Qualified for Any version of the Avid Software

    No Chris, there will be a free update out very soon to qualify Snow Leopard. Until then, follow the link I provided in this thread for hints on how to install on SL.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Tue, Nov 17 2009 3:24 AM In reply to

    • stonebuda
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    • Joined on Tue, Nov 3 2009
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    Re: Snow Leopard not Qualified for Any version of the Avid Software

    I work for a College and have to support about 300 new Avid students every quarter. Thanks to BLKDOG's tips I was able to get it working without a hitch.

    In an effort to make the changes easier for our next batch of students I created an install package that creates the folders real quick after the MC install is finished. If anyone wants that package please let me know.

  • Thu, Nov 19 2009 10:43 AM In reply to

    • Outrati
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    • Prague
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    Re: Snow Leopard not Qualified for Any version of the Avid Software

    It WORKS! And it is so easy. Thanks a lot Big Smile

    M

    Just now it is Asus A6Jc Duo 2300 NVidia GeForceGO 7300 HD 5.2.0 [view my complete system specs]
  • Thu, Nov 19 2009 5:13 PM In reply to

    Re: Snow Leopard not Qualified for Any version of the Avid Software

    I just installed the trial version on snow leopard. There was no Avid folder in the application support folder. so I made them myself. opened up the permissions, it still doesn't work. i don't know how so many people are having a great time with this workaround. it is neither around or does it work.

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