Latest post Mon, Aug 24 2009 1:32 PM by amazte13. 5 replies.
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  • Mon, Aug 17 2009 4:48 AM

    • amazte13
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    AVID MC Andrenaline v2.0.2 error

    Hi everyone!

    I have a problem with the MC Andrenaline. While working with the MC environment,a error msg pop saying

    " ERROR 07/15/09: Exception: DecompStream::Set Head Tail: wait timed out waiting on m_ringLock, Stream 0 ".

    I looked at it at the avid helpsite but unfortunately found nothing. any comments about this particular error msg? or have anyone experience/saw the same error msg?

    another inquiry i have is that i'm using an hp xw8200 workstaiton and the video card  im using right now is not what Avid recommends. Im really having a hradtime looking for the compatible video card ( NVIDIA FX 1300 ). Is there a documentation wherein i can use other video cards besides from this model? could this have caused the error msg?

  • Mon, Aug 17 2009 4:34 PM In reply to

    • Marianna
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    Re: AVID MC Andrenaline v2.0.2 error

     

    Hi there.....

    Is this error coming up during playback, importing a QT movie, output to tape, etc.... need more scoop here.

    MCA 2.0.2 was qualified with the following NVIDIA cards that support 3D OpenGL® compatibility:

    • NVIDIA Quadro®4 980 XGL

    • NVIDIA QuadroFX 1100

    You might be able to get away with another NVIDIA card BUT it has to support 3D OpenGL and you should be using driver version 61.82 with the cards above.

    I dont think the card is causing this error.

     

     

    Marianna

     

    Customer Advocate/Customer Success [view my complete system specs]

    marianna.montague@avid.com

    813-493-6800 mobile

    AOL IM avidmarianna

  • Mon, Aug 17 2009 5:44 PM In reply to

    • editz
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    Re: AVID MC Andrenaline v2.0.2 error

    Hi,

    Does the Avid website have a driver matrix (something like your Quicktime version matrix) where I can check my NVIDIA card against the various releases of MC?

    MCA 2.2.10 XW8000 dual 3.0GHz, 2GB RAM, NVIDIA 980 [view my complete system specs]
  • Mon, Aug 17 2009 7:12 PM In reply to

    • Marianna
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    Re: AVID MC Andrenaline v2.0.2 error

    Editz,

    Sure do on the Knowledge Base.....

     http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=267087

     

    HTH

    Marianna

    Customer Advocate/Customer Success [view my complete system specs]

    marianna.montague@avid.com

    813-493-6800 mobile

    AOL IM avidmarianna

  • Mon, Aug 24 2009 1:25 PM In reply to

    • amazte13
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    Re: AVID MC Andrenaline v2.0.2 error

    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 <!-- /* Font Definitions */ @font-face {font-family:Helvetica; panose-1:2 11 6 4 2 2 2 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-format:other; mso-font-pitch:variable; mso-font-signature:3 0 0 0 1 0;} @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-1610611985 1107304683 0 0 159 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-1610611985 1073750139 0 0 159 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} span.apple-style-span {mso-style-name:apple-style-span; mso-style-unhide:no;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} --> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}


     

  • Mon, Aug 24 2009 1:32 PM In reply to

    • amazte13
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    Re: AVID MC Andrenaline v2.0.2 error

    Thank you so much for replying. The error message comes out after approximately 30 minutes while output to tape of one hour material during playback.  You can notice the off sync by 3-5 seconds.

    I am still trying to communicate with our suppliers if we can still get the video card recommended by Avid ( NVIDIA Quadro FX 1300 ) for the xw8200 worksation. As the situation pose, nvidia might not be providing the model anymore, what do you think should i do? Do you mean any 3D OpenGL video would work?

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