Latest post Mon, Oct 12 2009 5:25 PM by david@cuttothebeat.com. 8 replies.
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  • Wed, Mar 25 2009 4:50 PM

    • LJBakker
    • Not Ranked
    • Joined on Fri, Mar 2 2007
    • Amsterdam
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    Legend Audio communications error, Hardware Underrun

    This error pops up very often on our Newscutter 7.1.1 with Nitris DX machines.

    Anyone?

    greetz,

     

    Leon Bakker

    ISIS 1.4 -- Interplay 1.4.2 -- Newscutter 7.1.1.1 -- Media Composer 3.1.1.1 [view my complete system specs]
  • Wed, Mar 25 2009 6:05 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 15,838
    • Points 201,290
    • Avid Employee

    Re: Legend Audio communications error, Hardware Underrun

    On what storage are you working? This usually means that your drives are not keeping up.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Thu, Mar 26 2009 1:11 AM In reply to

    • LJBakker
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    • Joined on Fri, Mar 2 2007
    • Amsterdam
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    Re: Legend Audio communications error, Hardware Underrun

    We work on ISIS storage. Our MC Nitris DX, NC Adrenaline, NC Mojo and NC and MC software machines have no problem. (XW8200, XW8400, XW8600)

    greetz,

    Leon

    ISIS 1.4 -- Interplay 1.4.2 -- Newscutter 7.1.1.1 -- Media Composer 3.1.1.1 [view my complete system specs]
  • Thu, Mar 26 2009 2:38 PM In reply to

    Re: Legend Audio communications error, Hardware Underrun

  • Fri, Apr 10 2009 10:05 AM In reply to

    • LJBakker
    • Not Ranked
    • Joined on Fri, Mar 2 2007
    • Amsterdam
    • Posts 23
    • Points 305

    Re: Legend Audio communications error, Hardware Underrun

    Anyone?

    ISIS 1.4 -- Interplay 1.4.2 -- Newscutter 7.1.1.1 -- Media Composer 3.1.1.1 [view my complete system specs]
  • Wed, Jun 10 2009 1:43 AM In reply to

    • SFBAproduction
    • Not Ranked
    • Joined on Tue, Jun 9 2009
    • San Francisco, CA
    • Posts 6
    • Points 100

    Re: Legend Audio communications error, Hardware Underrun

    BUMP

     

    I've recently been getting this same error on our MC Nitris DX - anyone else seen this?  It only started within the last couple of weeks.  It's a xw8600 approved system with 4 146G Avid Media Drives and a 1 TB Avid VideoRaid.

    MC Nitris DX 4.02 xw8600, MC Adrenaline 2.77 xw8200, (2) MC Mojo SDI 3.05 xw8400, (2) MC Mojo SDI 2.77 xw8400, (2) MC Mojo 2.77 xw8000 [view my complete system specs]
  • Sun, Oct 11 2009 5:54 PM In reply to

    Re: Legend Audio communications error, Hardware Underrun

    I am having the same problem with a brand new DX Symphony. In fact it's pretty much useless so far. Did you get anywhere with this? Again, no problems on the same machine with MC + SDI mojo. I am running an 8 core Mac Pro with the correct specs APART from my graphics card is not the one they recommend. I've ordered the correct one, but I have a sinking feeling that it won't solve the problem :-(

    Thanks

  • Mon, Oct 12 2009 5:15 PM In reply to

    • SFBAproduction
    • Not Ranked
    • Joined on Tue, Jun 9 2009
    • San Francisco, CA
    • Posts 6
    • Points 100

    Re: Legend Audio communications error, Hardware Underrun

    I don't have a foolproof diagnosis, but I'm pretty sure it had to do with the video card, possibly a driver corruption.  I was having monitor flickering as well, and switched back to an old set of monitors that didn't have a dvi port.  After I did that, the error stopped happening.  However, the replacement monitor started flickering again, so I reloaded the proper NVidia drivers, and all seems to be OK.

    MC Nitris DX 4.02 xw8600, MC Adrenaline 2.77 xw8200, (2) MC Mojo SDI 3.05 xw8400, (2) MC Mojo SDI 2.77 xw8400, (2) MC Mojo 2.77 xw8000 [view my complete system specs]
  • Mon, Oct 12 2009 5:25 PM In reply to

    Re: Legend Audio communications error, Hardware Underrun

    My problems seem to have gone away for now. I wondered whether upgrading to 4 (I had a code) would force the DX to be reprogrammed. It did indeed get re-flashed, I was getting A LOT of hardware crashes and now I am not!

    Still going to upgrade to the correct video card to be sure.

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