Latest post Tue, Dec 16 2008 4:05 AM by jef. 6 replies.
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  • Thu, Dec 11 2008 10:06 PM

    Symphony Lag Issue

    I'm running Symphony Version 5.1.2 on a Mac G4 (OS X).  If I have a sequence open and leave the computer alone for about 15 minutes or more, when I attempt to play the sequence after getting back,  I get a beach ball for about 10-15 seconds until the sequence plays again.

    Everything works fine after this 10-15 seconds, but I can't figure out what's causing the initial lag after I get back.  There's no lag in any of the other programs, so I'm a little confused.  I have already uninstalled and reinstalled Media Composer.  

    If anyone has any suggestions or advice, I would really appreciate it.  Thanks! 

  • Thu, Dec 11 2008 10:35 PM In reply to

    • jef
    • Top 100 Contributor
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    Re: Symphony Lag Issue

    It sounds like your mac is going into sleep mode.  Check your power management and put it in always on (or something to that effect).

    Good luck,

    Jef

    MC 4.0.1 Mac Dual 2.8 8core ATI2600 OS 10.5.7 QT 7.6.4 10 GB ram 2xSATA software raid local storage [view my complete system specs]
  • Fri, Dec 12 2008 12:07 AM In reply to

    Re: Symphony Lag Issue

    Ok, I went ahead and checked that the computer is set to never go into sleep mode, and this has not fixed the problem.  Any other suggestions?  Thanks so much, by the way.

  • Fri, Dec 12 2008 4:02 PM In reply to

    • jef
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    Re: Symphony Lag Issue

    Hi!

    DId you check to see if the drives were also set to stay at full power (turn off Put Hard Disks to Sleep)?

    Jef

    MC 4.0.1 Mac Dual 2.8 8core ATI2600 OS 10.5.7 QT 7.6.4 10 GB ram 2xSATA software raid local storage [view my complete system specs]
  • Tue, Dec 16 2008 3:38 AM In reply to

    Re: Symphony Lag Issue

    Are you talking about our media drives?  If you are, we use a Unity network and are connected to the external storage via fibre cable, and i don't know how to access this setting.  If you could let me know, that would be great.  

    If you're NOT talking about our media drives, I set both of the settings in the "Energy Saver" of "System Preferences" to "Never" (as in "never" sleep).  Are there other settings somewhere I don't know about?

  • Tue, Dec 16 2008 3:47 AM In reply to

    • BLKDOG
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    Re: Symphony Lag Issue

    I think this was a bug in the older version of the Avid Macs on unity. Pretty sure it was fixed in later versions.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Tue, Dec 16 2008 4:05 AM In reply to

    • jef
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    Re: Symphony Lag Issue

    Sorry,  did not see the Unity reference.  My suggestion was for local drives.

    I am now out of ideas.

    Good luck,

    Jef

    MC 4.0.1 Mac Dual 2.8 8core ATI2600 OS 10.5.7 QT 7.6.4 10 GB ram 2xSATA software raid local storage [view my complete system specs]
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