Latest post Thu, Sep 4 2008 9:28 PM by Marianna. 91 replies.
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  • Thu, Sep 4 2008 12:28 AM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 15,822
    • Points 201,035
    • Avid Employee

    Re: Media Composer v3.0 / NewsCutter v.7.0 RELEASED!

    Do you have assurance? IF you did, you would have been notified, just one of the perks of membership. If you decide to go it without assurance, then the burden is on you (and me as well since that's the direction I've chosen) to keep up to date.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Thu, Sep 4 2008 9:28 PM In reply to

    • Marianna
    • Top 50 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 1,593
    • Points 19,865
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Employee
      Moderator: Broadcast Newsroom
      SystemAdministrator

    Re: Media Composer v3.0 / NewsCutter v.7.0 RELEASED!

     Drill Doc,

    Possible that your email address has changed since you originally registerd the product or the email got stuck in spam or we just screwed up.  Regardless, we are here to help and as long as your system ID is within the date range and is eligible, you can get access to it.

    Send me an email and I will work it through the warranty team and get you some assistance.

    Anyone else reading this that missed the deadline........  dont worry.  If you are eligible and ordered after March 17th then send me your system ID via email ( dont post it online) and remind me what the issues is and we will assist.

    Marianna

     

    Customer Advocate/Customer Success [view my complete system specs]

    marianna.montague@avid.com

    813-493-6800 mobile

    AOL IM avidmarianna

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