Latest post Sat, Jun 7 2008 2:25 AM by jwrl. 2 replies.
Page 1 of 1 (3 items)
Sort Posts: Previous Next
  • Fri, Jun 6 2008 5:15 PM

    • loudpics
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Dallas, Texas
    • Posts 86
    • Points 1,055

    Uninstall Xpress Pro Help

    I installed MC 2.8.1 without uninstalling Xpress Pro 5.7.7...

    My system is really acting up big time.  QT player won't play ANY Avid codec movies.  Sorensen Squeeze crashes when opening any Avid codec movies.  All kinds of issues. 

    I've tried to now unistall Xpress Pro, but when I try through Add/Remove programs it won't let me.  Says something about "Network files not available" or some such - and it just aborts.  

    What's the best way to remove Xpress Pro from the system now?

    Thanks,
    Blake 

    MC 3.5.4 w/Mojo HP xw8200 Workstation Dual 3.4 Ghz nVidia Quadro FX3400 4 Gigs of RAM [view my complete system specs]

    Check out my award-winning online series cut on Avid:
    "Pink-The Series": www.pinktheseries.com

  • Fri, Jun 6 2008 9:20 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 15,822
    • Points 201,035
    • Avid Employee

    Re: Uninstall Xpress Pro Help

    I think that there's an folder installed called "Avid Uninstallers" when you install the software (At least there is on the Macs). Check for that and see if the uninstaller provided will work for you.

    Project Manager, Avid Professional Services - Americas [view my complete system specs]

    "We do not wash our pits in the sacred pool of tears..." - Master Shifu

    FCP2Avid

  • Sat, Jun 7 2008 2:25 AM In reply to

    • jwrl
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Melbourne, Australia
    • Posts 4,239
    • Points 48,720

    Re: Uninstall Xpress Pro Help

    What may help is this rather roundabout process.

    First, backup all your user data, settings files, projects, the lot.  Then reinstall Xpress Pro and reboot Windows.  You should now be able to do a normal uninstall.  Follow that with a Windows reboot and a repair install of MC.  Finally, if necessary, replace your user data.

    That should clean things up properly.

    The Windows reboots, while not strictly speaking necessary, force a rewrite and reload of the registry.  It's better to do them than not.

    MC 4.0.3 - Asus P6T Deluxe V2 mobo - Intel i7 920 2.66GHz - nVidia Quadro 1700 - 12 Gbyte mem - Internal 4 Tb SATA II 4-way RAID 5 array - Pyro firewire... [view my complete system specs]
Page 1 of 1 (3 items)