Latest post Wed, May 28 2008 5:51 PM by Kevin Klimek. 22 replies.
Page 1 of 2 (23 items) 1 2 Next >
Sort Posts: Previous Next
  • Mon, May 26 2008 11:03 PM

    .mov files and importing error.

    I know there have been a few threads covering VERY similar issues, and I have tried to resolve mine with the steps suggested, to no result.

    -------------------------------------------------------------------------------

    System:

    - Windows Visa Ultimate (2gig DDR, Intel core solo 1.33 GHz, onboard graphics memory 256mb)

    - QuickTime V7.4.5

    - Avid Media Composer 2.8

    - Camera: Casio Exilim Ex-F1

    -------------------------------------------------------------------------------

    issue 1: Windows Visa Ultimate > how do i change my power settings to "Awlays on" in my control panel > power settings - there doesn't seem to be anywhere to set a power scheme of "always on" as suggested by Avid on startup.

    issue 2:  my camera records at 1080i 60fps on SDHC cards and internal 4gb memory. I made a new project using the preset: 1080i hdv 59.9 - when i try to import the .mov files straight from my HDD (copied from camera to computer) i get this string of events:

    usually about 17%: 
    status bar

    this error pops up:
    error message 1

    download: Exception_2008.05.26_15.39.48 <-- there

    once closed, followed by: error 2

     

    I have gone into quicktime > edit >preferences > quick time preferences > advanced - and selected "Safe Mode (GDI only)" opposed to the Direct X option.

     

    I would really appreciate any feedback or links to other similar threads.Thanks in advance Smile

  • Mon, May 26 2008 11:10 PM In reply to

    • sverkalo
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Thessaloniki Greece
    • Posts 3,621
    • Points 44,080

    Re: .mov files and importing error.

    The problem could be that the format that camera is recording to isn't HDV.

    Did you tried to create a full HD 1920x1080 sequence?

    Armor 8000/Zalman 600W/Abit IP35 Pro/Quad 6600/4G OCZ DDR2 800/Sapphire 1950GT 512(8.4)/X-Fi Xtreme Music/250 Hitachi SATA/2x500 WD SATA 2(RAID 0)/Samsung HD103UJ 1TB(e-SATA)/Seagate 500(USB2)/Optiarc 7203S/Optiarc 7200S/XP ProSP2/Liquid 7.2(4296).

  • Mon, May 26 2008 11:18 PM In reply to

    Re: .mov files and importing error.

    thanks for the quick response!

    I did a trial and error with every preset (in the avid new project selection drop-down menu) from [1080i hdv 59.9] - [720p 59.9]

    and had the same result. Sad

    sverkalo:

     

    Did you tried to create a full HD 1920x1080 sequence?

    i'm not sure how to change the sequence resolution (sorry im a big noob), but "full HD 1920x1080" is what the camera records at, so that is one step in the right direction.

     

    here is a sample file (5.17 mb) straight from the camera:

     

  • Mon, May 26 2008 11:31 PM In reply to

    • sverkalo
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Thessaloniki Greece
    • Posts 3,621
    • Points 44,080

    Re: .mov files and importing error.

    I meant project resolution.

    At the drop down menu what is your options?


    Armor 8000/Zalman 600W/Abit IP35 Pro/Quad 6600/4G OCZ DDR2 800/Sapphire 1950GT 512(8.4)/X-Fi Xtreme Music/250 Hitachi SATA/2x500 WD SATA 2(RAID 0)/Samsung HD103UJ 1TB(e-SATA)/Seagate 500(USB2)/Optiarc 7203S/Optiarc 7200S/XP ProSP2/Liquid 7.2(4296).

  • Mon, May 26 2008 11:36 PM In reply to

    Re: .mov files and importing error.

    sverkalo:

     

    At the drop down menu what is your options?

    screen shot:
    capture 4

     

  • Mon, May 26 2008 11:39 PM In reply to

    • sverkalo
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Thessaloniki Greece
    • Posts 3,621
    • Points 44,080

    Re: .mov files and importing error.

    This one should do Eric.

    Otherwise maybe the format of the camera isn't supported.

     

    Armor 8000/Zalman 600W/Abit IP35 Pro/Quad 6600/4G OCZ DDR2 800/Sapphire 1950GT 512(8.4)/X-Fi Xtreme Music/250 Hitachi SATA/2x500 WD SATA 2(RAID 0)/Samsung HD103UJ 1TB(e-SATA)/Seagate 500(USB2)/Optiarc 7203S/Optiarc 7200S/XP ProSP2/Liquid 7.2(4296).

  • Mon, May 26 2008 11:42 PM In reply to

    • Larry Rubin
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Washington DC
    • Posts 6,153
    • Points 73,430
    • Moderator: Broadcast Newsroom

    Re: .mov files and importing error.

     Eric, I hope you realize that Media Composer 2.8 is not Vista supported...only certified for Windows XP Pro, SP 2, 32 bit. Media Composer 3.0 (approximate release date - June) will be Vista supported.

    Media Composer Adrenaline PC v 2.7.7 * Newscutter Adrenaline PC v 6.7.7 * XDCAM PDW-1500 & PDW1 * PDZ-1 XDCAM Browser * Sapphire 2.05 plug-in (single... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Mon, May 26 2008 11:45 PM In reply to

    • sverkalo
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Thessaloniki Greece
    • Posts 3,621
    • Points 44,080

    Re: .mov files and importing error.

    That is a good catch also.

     

    Armor 8000/Zalman 600W/Abit IP35 Pro/Quad 6600/4G OCZ DDR2 800/Sapphire 1950GT 512(8.4)/X-Fi Xtreme Music/250 Hitachi SATA/2x500 WD SATA 2(RAID 0)/Samsung HD103UJ 1TB(e-SATA)/Seagate 500(USB2)/Optiarc 7203S/Optiarc 7200S/XP ProSP2/Liquid 7.2(4296).

  • Mon, May 26 2008 11:48 PM In reply to

    Re: .mov files and importing error.

    sverkalo:

    This one should do Eric.

    Otherwise maybe the format of the camera isn't supported.

    it's curious that when i switch the camera to "standard def" and record, Avid will allow me to edit THAT footage, but as soon as i try to import the high def ones it gives this error...

    could it be the compression the camera is using?

    Larry Rubin:

     Eric, I hope you realize that Media Composer 2.8 is not Vista supported...only certified for Windows XP Pro, SP 2, 32 bit. Media Composer 3.0 (approximate release date - June) will be Vista supported.

    crap! reformating into XP might be my best option then? is it likely that this is the issue?

  • Mon, May 26 2008 11:58 PM In reply to

    • jwrl
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Melbourne, Australia
    • Posts 3,491
    • Points 40,375

    Re: .mov files and importing error.

    Highly likely, I would have thought.  And even when 3.0 is released I believe that it will require Vista Business.

    MC 3.0.5 - Gigabyte GA-X38-DQ6 mobo - Intel core 2 Extreme Q6850 3 GHz - nVidia Quadro 1700 - 4 Gbyte mem - Internal 4 Tb SATA II 4-way RAID 5 array -... [view my complete system specs]

     

  • Tue, May 27 2008 12:02 AM In reply to

    • sverkalo
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Thessaloniki Greece
    • Posts 3,621
    • Points 44,080

    Re: .mov files and importing error.

    I thing that the format is the best option but you don't loose anything to try XP again.

    You will loose only your sleep. But if you want to edit on a PC you probably WILL.

    I have spent many sleepless nights for some things.

    Armor 8000/Zalman 600W/Abit IP35 Pro/Quad 6600/4G OCZ DDR2 800/Sapphire 1950GT 512(8.4)/X-Fi Xtreme Music/250 Hitachi SATA/2x500 WD SATA 2(RAID 0)/Samsung HD103UJ 1TB(e-SATA)/Seagate 500(USB2)/Optiarc 7203S/Optiarc 7200S/XP ProSP2/Liquid 7.2(4296).

  • Tue, May 27 2008 12:04 AM In reply to

    • sverkalo
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Thessaloniki Greece
    • Posts 3,621
    • Points 44,080

    Re: .mov files and importing error.

    jwrl:

    And even when 3.0 is released I believe that it will require Vista Business.

    Business 64bit? It sound good and cheap.

     

     

    Armor 8000/Zalman 600W/Abit IP35 Pro/Quad 6600/4G OCZ DDR2 800/Sapphire 1950GT 512(8.4)/X-Fi Xtreme Music/250 Hitachi SATA/2x500 WD SATA 2(RAID 0)/Samsung HD103UJ 1TB(e-SATA)/Seagate 500(USB2)/Optiarc 7203S/Optiarc 7200S/XP ProSP2/Liquid 7.2(4296).

  • Tue, May 27 2008 12:12 AM In reply to

    • Larry Rubin
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Washington DC
    • Posts 6,153
    • Points 73,430
    • Moderator: Broadcast Newsroom

    Re: .mov files and importing error.

     Eric, I think for now, the wisest thing you could do is to roll back to Windows XP Pro which is the only OS that Media Composer is currently certified for and go from there. Even when 3.0 is released, it will not require Vista, it will be supported for Vista but will still run on XP Pro.

    Indeed, running the wrong OS could be the core of most, if not all of your problems.

    Media Composer Adrenaline PC v 2.7.7 * Newscutter Adrenaline PC v 6.7.7 * XDCAM PDW-1500 & PDW1 * PDZ-1 XDCAM Browser * Sapphire 2.05 plug-in (single... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Tue, May 27 2008 2:18 PM In reply to

    • jwrl
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Melbourne, Australia
    • Posts 3,491
    • Points 40,375

    Re: .mov files and importing error.

     

    Larry Rubin:
    Even when 3.0 is released, it will not require Vista, it will be supported for Vista but will still run on XP Pro.

     Yes, sorry Larry.  A little hasty there.  I should have said that MC3's Vista support required Vista Business.  It will of course also run on XP Pro SP2 or better.

    MC 3.0.5 - Gigabyte GA-X38-DQ6 mobo - Intel core 2 Extreme Q6850 3 GHz - nVidia Quadro 1700 - 4 Gbyte mem - Internal 4 Tb SATA II 4-way RAID 5 array -... [view my complete system specs]

     

  • Wed, May 28 2008 7:46 AM In reply to

    Re: .mov files and importing error.

    Larry Rubin:

     

    Indeed, running the wrong OS could be the core of most, if not all of your problems.

    Alright, im up and running on Windows XP pro SP3, and i still get the same error trying to import... any other ideas?

     

    sverkalo:

    I thing that the format is the best option but you don't lose anything to try XP again.

    You will lose only your sleep. But if you want to edit on a PC you probably WILL.

    I have spent many sleepless nights for some things.

    XP was a welcomed change, lol.

    Anyway, Thanks for all the help thus far (everyone)!

     

     

Page 1 of 2 (23 items) 1 2 Next >