I work on Media Composer at work...

I just bought a version (media composer academic version) for home.... when I registered it I received the obligatory email from AVID... blah blah... BUT it said "Thank you for buying an AVID Xpress product"!!!  Is the academic version of MEDIA COMPOSER an XPRESS product? I'm confused.

Anyway... when I go to update my dongle... I downloaded the dongle manager... but it says I need the dongle updater file... "that AVID sent me"... Avid hasn't sent me such a file and. for the life of me, I cannot figure out how to get it.

HELP

If you just purchased the software, why do you need to upgrade the dongle?

Great question.... but is updating the dongle the same as upgrading?

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Attached DongleManager utility reads .AVD files to update a dongle.

The new Dongle Manager scans and updates your application key (dongle). The Dongle Manager replaces the previous DongleUpdater and DongleDumper utilities. The Dongle Manager utility can be used for any dongle.

Scanning displays the permissions currently on your dongle. This display tells you what software you are authorized to run and lists any additional options. Scanning also gives you the Avid System ID and Dongle Serial Number. You can also use the Dongle Manager to update the permissions on your dongle. Avid sends you a small dongle updater file via email that you use to run this Dongle Manager utility for a specific dongle or dongles.

You need to download, install, and run the Dongle Manager.

To use the Dongle Manager: 

1. Plug your dongle into your editing system. 

2. Download one of the following files: 

3. Unzip the file to the hard drive of your editing system.

4. Locate the dongle updater file that Avid emailed to you and save it to your system. This authorizes your dongle for specific upgrades. The updater file extension is .avd. <---- HOW DO I GET THIS FILE? I REGISTERED MY COPY OF MEDIA COMPOSER... BUT NEVER GOT THIS

5. Double-click DongleManager.exe.The Dongle Manager utility starts.

6. Click the Update tab. 

7. Click the Open button, navigate to the dongle updater file, and then click Open.

8. Click the Upgrade button. Your dongle is updated. 

9. Click the Scan tab to view the results of your dongle scan.

Yes it is. If you just purchased the software, you probably don't need to do anything to the dongle.

Here's a question:

I just purchased 3 Xpro to MC upgrades. Would it be possible for me to upgrade all three dongles on one machine, one after the other? Or would I have to do it on the three specific machines that are being upgraded?

Thanks

You can do them all on the same CPU Brick'.

Thanks 'DOG, thought so.

*sniff, sniff* 

This smells like solicitation.  User has 2 posts and both exactly the same in similar threads. 

And the cost of their software solution is about 3 times the cost of replacing a lost dongle from Avid    Why would anyone pay $600 just to not have a dongle?

Hello,

I recently purchased and installed the academic version of media composer 3.0.  The first time I tried to launch the software I got an error message saying that my system was not licensed to run it.  After running dongle manager I noticed that the dongle I received wasn't for MC 3.0 but instead for Symphony Nitris version 1.0.  This is my first time purchasing an Avid product so not sure if I am going to have to receive a new dongle from Avid via mail, or will they email me a certain file to correct this problem.  Thanks in advance.