Latest post Sat, May 17 2008 1:04 PM by rdefrei2. 2 replies.
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  • Sat, May 17 2008 5:40 AM

    • rdefrei2
    • Not Ranked
    • Joined on Mon, Feb 18 2008
    • Posts 4
    • Points 40

    Getting Error Code: -5004 : 0x80041f42 with Xpress Pro V7.2

     I'm getting the following error message after installed Avid Xpress Pro V7.2

    Error Code: -5004 : 0x80041f42
    Error Information:
    *C:\Program Files\Common Files\InstallShield\Professional\RunTime\11\50\Intel32\iKernel.dll
    >inc\CoCreate.cpp (44)
    >SetupDLL\SetupDLL.cpp (1405)
    pAPP:Avid Xpress Pro

    Running WinXP SP2

    Asus Maximus Extreme

    Intel Q6600

    2GB DDR3

    ATI 2600 512MB DDR

    02 500GB ATA Seagate drivers in Raid 0

    Could someone let me know what do I have to do to fix it....???

    Thanks

  • Sat, May 17 2008 10:06 AM In reply to

    • camoscato
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • London
    • Posts 4,685
    • Points 55,835
    • Moderator: Avid Free DV
      Moderator: Avid Xpress Pro PC
      Moderator: MCA PC
      Moderator: Meridien

    Re: Getting Error Code: -5004 : 0x80041f42 with Xpress Pro V7.2

    Hi,

    A couple of things are jumping out at me.  First, there's no version 7.2 of Xpress Pro; the latest version is 5.8.3.  So check and make sure what version you've got.

    Second, Xpress Pro is very picky about what video cards it will work with, and it doesn't often work with ATI video cards.  Here's a link to the system requirements, with a list of approved video cards.

    good luck,
    Carl

    MC 3.0.5, HP dv9605ea, Vista Home Premium, AMD Athlon 1.8 GHz, 2 GB RAM, nVidia GeForce 7150M, Conexant HD Audio [view my complete system specs]

    There is no such thing as a video emergency.  My Demo Website

  • Sat, May 17 2008 1:04 PM In reply to

    • rdefrei2
    • Not Ranked
    • Joined on Mon, Feb 18 2008
    • Posts 4
    • Points 40

    Re: Getting Error Code: -5004 : 0x80041f42 with Xpress Pro V7.2

     Sorry for the mistake, my Avid is V5.7.2

    Does anyone have it working with ATI video card HD2600 512MB DDR3..??

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