Latest post Wed, May 7 2008 5:32 PM by erikendswithak. 9 replies.
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  • Fri, May 2 2008 1:45 PM

    Upgrade from 5.6.4 to 5.8

    When I have some down time I'm going to upgrade my Avid workstation to 5.8.  However, I noticed that you have to pay for that upgrade.  When I click on the link to pay for the upgrade I'm directed to the Media Composer upgrade.  Since Xpress Pro is no longer being offered in June there is an upgrade to Media Composer.  The computer I work on cannot handle Media Composer since its a dual 1.8, not a 2.0.  How can I obtain the 5.8 update?

    Avid Xpress Pro 5.6.4 Mac OSX 10.4.8, Dual 1.8, PPC G5, 3GB DDR SDRAM Quicktime 7.1.2 [view my complete system specs]
  • Fri, May 2 2008 1:48 PM In reply to

    • BLKDOG
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    Re: Upgrade from 5.6.4 to 5.8

    I'll find out for you and be right back...

    In the mean time. The CPU specs for MC and 'Pro are really the same. It's the same software just with some features turned off.

    Project Manager, Avid Professional Services Group

    FCP2Avid

  • Fri, May 2 2008 2:02 PM In reply to

    • Marianna
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    Re: Upgrade from 5.6.4 to 5.8

     HI there....

     

    Couple questions.......

     

    Are you entering the US store or another region and if so, which one?

     

    What version upgrade are you going from to 5.8? 

     

    There are 2 upgrades offered.

    Avid Xpress Pro v5.5/5.6 to Avid Xpress Pro v5.8

    Avid Xpress Pro v4.x – 5.2 and earlier Avid Xpress Pro v5.8 (Download)

     

    Need to know which one so I can investigate and get you what you need.

     

    Marianna

     

     

    marianna_montague@avid.com

    813-493-6800

    AOL IM avidmarianna

  • Fri, May 2 2008 2:18 PM In reply to

    Re: Upgrade from 5.6.4 to 5.8

    I logged into the product download page and clicked on Xpress Pro Mac, in the Xpress Pro Mac page it states:


    " If you would like to run Avid Xpress Pro 5.8.3 and currently run Avid Xpress Pro 5.6 and
    below, you will need to purchase an upgrade. Upgrades can be purchased by clicking here."

    when I click "clicking here" I'm directed to the Media Composer update.

    I'm currently running 5.6.4, and since Xpress Pro is no more I thought I might as well go to 5.8.

    My workstation specs are dual 1.8 G5, 3 gig RAM, OSX 10.4.8, GeForce FX 5200 64mb RAM (which I'm upgrading to an ATI 9600 DDR AGP 256mb RAM card since I found out 64mb RAM can't even handle the current system.)


    Avid Xpress Pro 5.6.4 Mac OSX 10.4.8, Dual 1.8, PPC G5, 3GB DDR SDRAM Quicktime 7.1.2 [view my complete system specs]
  • Fri, May 2 2008 2:20 PM In reply to

    • BLKDOG
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    Re: Upgrade from 5.6.4 to 5.8

    Right Eric but what Marianna is asking is, are you in the states or in Europe or another region?

    Project Manager, Avid Professional Services Group

    FCP2Avid

  • Fri, May 2 2008 2:23 PM In reply to

    Re: Upgrade from 5.6.4 to 5.8

    Canada


    Avid Xpress Pro 5.6.4 Mac OSX 10.4.8, Dual 1.8, PPC G5, 3GB DDR SDRAM Quicktime 7.1.2 [view my complete system specs]
  • Fri, May 2 2008 2:27 PM In reply to

    • BLKDOG
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    Re: Upgrade from 5.6.4 to 5.8

    Great. Let us work on this for you.

    Project Manager, Avid Professional Services Group

    FCP2Avid

  • Fri, May 2 2008 2:50 PM In reply to

    • BLKDOG
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    Re: Upgrade from 5.6.4 to 5.8

    Hi Chris. Marianna has contacted the person in charge of the web store to sort this out. As soon as we hear back from him, we'll let you know.

    Project Manager, Avid Professional Services Group

    FCP2Avid

  • Fri, May 2 2008 10:29 PM In reply to

    • BLKDOG
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Lansing, MI
    • Posts 13,837
    • Points 175,450
    • Avid Employee

    Re: Upgrade from 5.6.4 to 5.8

    Chris, The store is working correctly. I was able to download the upgrade without a problem.

    Make sure you are going to this page:


    Xpress 'Pro 5.6 to 5.8 upgrade.

    Project Manager, Avid Professional Services Group

    FCP2Avid

  • Wed, May 7 2008 5:32 PM In reply to

    Re: Upgrade from 5.6.4 to 5.8

    Thank you.  However, now that I think about it you mentioned earlier that the software between Xpress and Media Composer isn't that different...would it be better for me to just go to Media Composer rather than the Xpress update?

     

    Avid Xpress Pro 5.6.4 Mac OSX 10.4.8, Dual 1.8, PPC G5, 3GB DDR SDRAM Quicktime 7.1.2 [view my complete system specs]
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