Latest post Thu, May 1 2008 4:58 PM by slabross. 0 replies.
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  • Thu, May 1 2008 4:58 PM

    • slabross
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Montreal
    • Posts 179
    • Points 1,645
    • Avid Employee

    HP xw8400 random system lock-ups - Solution now available!

    Reply Contact

    Hello,

    The root cause has been found to be the ATTO UL4D driver v3.100.0.0.  The latest driver v3.10.2.0 is resolving this issue.

    You can download this driver update from the Knowledge Center on this site, and from the Avid DS Support Center.

    Many thanks to Pierre Corbeil (Softimage) and Troy Thompson (Private Idaho) who both found this working solution the same week.  Extensive testing internally at Avid, and at many volunteer facilities confirmed the new driver to be solid.

    [view my complete system specs]

    Sylvain Labrosse
    Team Lead for Avid DS
    WW Mission Critical Services
    Global Customer Support & Operations
    Avid Technology Inc.
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