Moviemaker,

I am not getting angry at you. I am not getting angry at anyone and I apologize if I came off that way in my last post.  I am just getting frustrated because:

1) I search the forums and there seem to be a lot of people having issues with this, and people who have it working (I am not directing this at you) are asking what settings are being used when it's not working, but so far no one who DOES have it working seems to be volunteering the settings that they are using to get it to work.

2) one of the reasons we bought the upgrade to 3.5 is because of the "support" of the canon 24f.  If you want to consider yourself lucky that you can capture it at all is one thing, but if it cannot use timecode then that cannot be considered as supporting the format because that takes away any ability for offline capture or batch capturing.

Again, I do apologize if I came off aggressive, I certainly didn't intend to.  As I stated in a previous post, I do not blame Avid for the format, I know they are doing the absolute best they can to keep up with all of the half assed formats out there and you are right, their staff is courteous and very helpful.  My company personally hates HDV for a variety of reasons, most of which that each brand is slightly different than the next for there are multiple HDV formats that won't work with each other.  We won't touch for the format for shooting, but we unfortunately have clients who bring us HDV footage and this particular one with the Canon is really wearing thin.

If ANYONE on this forum has been able to capture with timecode, then I would be extremely grateful to know what project settings you chose.

My only gripe with Avid is that if it is not capable of capturing 24F with timecode, then Avid really shouldn't have put that on it's list of newly supported formats for the upgrade because it is very misleading.

Regards,

Dan

Especially since our 3.0 Media Composer was also able to capture 24f without timecode, so what exactly IS the added support for it in 3.5?

No worries.  It just seemed that you thought I had some say in what Avid claims to support.

I understand your frustration, and I encourage you to talk to them.  Because, they really listen to us.  A lot of the fixes in 3.5 were based on the issues we brought up.

Again, no worries, I just sincerely wish I could help you more.

Sincerely,

Todd

Well it seems that Final Cut Pro, Sony Vegas and Premiere can all capture 24F with timecode.

"BTW... I have no problem with 24f timecode in Adobe CS3 and I use 24f a lot."

http://www.dvinfo.net/conf/open-dv-discussion/234843-24p-vs-24f.html#post1139108

I referenced statements that Vegas and FCP work in another thread.

So either the other programs are capturing timecode inaccurately or Avid is still not supporting 24F properly. I find it hard to believe that the XH-G1, which is a $6K camera with genlock, timecode in/out and HD-SDI out with imbedded timecode, creates a timecode that can't be properly read. Wouldn't Canon have heard about this problem and fixed it by now? Esp. with the camera being out for three years?

Given that the XH-A1, XH-G1 and XL-H1 have been used from broadcast to feature films, I tend to think that properly capturing timecode with cameras is possilbe.

If that's the case, then Avid has a lot of nerve saying it now supports 24F.